UX Designer at KAR Global

| Chicago
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Who We Are:
KAR Global powers the world's most trusted automotive marketplaces through innovation, technology and people. Our end-to-end platform serves the remarketing needs of the world's largest OEMs, dealers, fleet operators, rental companies and financial institutions.
  • We're a technology company delivering next generation tools to accelerate and simplify remarketing
  • We're an analytics company leveraging data to inform and empower our customers with clear, actionable insights
  • And we're an auction company powering the world's most advanced and integrated mobile, digital and physical auction marketplaces

About Our Candidate:
OPENLANE, a KAR Global brand, the leader in online automotive remarketing, is currently looking for a UX Designer. The User Experience Designer is accountable for the digital execution of the UX strategy of ADESA digital services across channels and services. This role will drive the strategic changes to the customer experience, working primarily on our Private Label team.
OPENLANE technology powers our ADESA.com and ADESA.ca online marketplaces. Both of these B2B password protected sites are the online vehicle marketplaces of choice for car dealers to buy and sell wholesale vehicles. ADESA.com and .ca are launching an eCommerce vehicle checkout experience. This role will lead design efforts within that experience; working closely with customers and our product team in defining the optimal experience. This critical experience will help transform what is largely an offline legacy wholesale vehicle purchase process into a wholly digital world. The ideal candidate will have experience in B2B eCommerce research and UX design.
What You Will Be Doing:
  • Analyze industry best practices, client feedback, new vendor offerings and learnings from metrics tracking, and competitive analysis to recommend opportunities for improvements of customer experience, products, tools, etc.
  • Brainstorm, prototype, and design how new features/enhancements can be deployed across multiple platforms including desktop, tablets and mobile.
  • Define and build digital guidelines, templates, and contribute to design systems.
  • Generate relevant UX artifacts to document your design process and share with stakeholders.
  • Create high-fidelity prototypes in Figma that demonstrates the users interactions
  • Provide implementation design support and design QA for multiple scrum teams during sprints.

What You Need to Be Successful:
Skills:
  • Related college or university degree - user experience design or HCI major
  • Excellent organizational skills and ability to coordinate multiple activities and prioritize conflicting demands.
  • In-depth knowledge of user experience principles, usability testing and customer centric design practices.
  • In-depth communication skills (both written and verbal)
  • In-depth analytical and problem-solving skills
  • Ability to work independently, with a disciplined and organized approach
  • Ability to adapt to an agile type of project management - fast-paced, changing priorities and technology environment
  • Produce recommendations in the form of presentations that are accessible to the sophisticated partners as well as less experienced business stakeholders
  • Contribute to the growth of the design community within the team, helping with knowledge and skill sharing activities, and being a passionate advocate for design within the organization.
  • Demonstrated ability to think creatively and provide marketable solutions in conceiving, developing, and producing tactics.
  • Ability to thrive in a collaborative, fast-paced environment and build strong relationships with co-workers and clients.

Experience:
  • Have at least 3-5 years in product design, interactive design within a large matrixed organization
  • Experience executing a successful online customer experience including visual design, information architecture, and interaction patterns
  • Experience with both large and small-scale projects (full project lifecycle - would be an asset)
  • In-depth knowledge of web and mobile applications experience required - iOS and Android
  • Experience working closely with multiple development teams and delivering on time estimates and feature trade-offs
  • Fast-prototyping and testing
  • Agile experience is a must
  • Experience with Figma, LucidChart, Web and Mobile Applications, MS Office (Word, PowerPoint, Excel), CrazyEgg, Maze, and Google Analytics.

We thank all applicants. However, only applicants selected for an interview will be contacted.
OPENLANE is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise Human Resources if you require disability-related accommodation.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • DojoLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • TorchFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our Chicago office is located in River West on the North Branch of the Chicago River. We have free shuttles to major train stations and CTA lines.

An Insider's view of KAR Global

What's something quirky about your company?

Our culture is more like a family than colleagues. One of my favorite aspects about this office is our Parents-designated Slack channel—an online team collaboration site. It is a great reminder we aren’t just employees, but we can be moms and dads at work, shamelessly sharing fun stories about our personal lives.

April

Senior Product Manager

What's the biggest problem your team is solving?

KAR Global’s DevOps teams are always solving unique problems, but tackling complexity is the real challenge. We’ve found that meaningful solutions come when we don’t focus on fighting fires reactively and instead work collaboratively on building proactive frameworks and implementing forward-thinking processes.

Brandon

Jr. DevOps Manager

What does your typical day look like?

We start the day with a 15-minute huddle to talk about progress from the day before, the day’s plan and barriers to success that need to be addressed. This gives us a clear understanding of our priorities for the day. Our teams are dynamic, so every member of our project team works together each day to discuss design approaches and share ideas.

Mo-Ting

Lead Backend Engineer

What are KAR Global Perks + Benefits

Culture
Volunteer in local community
KAR Auction Services gives every full-time employee a day with pay to volunteer with your favorite cause.
Friends outside of work
Eat lunch together
Intracompany committees
We have both a local culture and company-wide wellness committee.
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Health Savings Account (HSA) also available for employees enrolled in KAR medical plan. Both individual and dependent FSA's available to everyone.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
The annual employer contribution to HSAs is $750 for employee only coverage and $1,500 for family coverage. Contributions are prorated based on hire date.
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Offering free weekly virtual workouts courtesy of River North Gym that are also available on demand after they take place.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 4 weeks of parental leave pay (full wage replacement) for employees within 6 months of the birth, adoption, or placement of a foster child.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
We partner with River North Gym to provide employees complimentary physical fitness options (virtual and onsite), as well as several sessions of 1:1 training with a health coach.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Customized development tracks
Paid industry certifications
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