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UX Designer

| Chicago

SPINS is seeking a dynamic UX Designer to join our SPINS design team.

Who we are.

For 20 years, our mission has been to increase the presence and accessibility of natural and organic products to encourage healthier and more vibrant living. By leveraging SPINS’ industry-leading proprietary data and analytics, our technology enables deeper, more engaged relationships between Retailers, Brands and Consumers through our platform, web, and mobile products. At the core of our work lies a passion to create a culture of sustainable health & wellness.

What you will do.

  • We help people who make and sell groceries, particularly smaller and independent companies providing natural, specialty and organic foods. These are retailers, manufacturers, distributors and other parts of the food business. SPINS helps them make decisions, using exclusive data on what’s selling in this space.
  • Your role is to understand what these people need, identifying new opportunities to provide value that match with what SPINS has exclusive data on natural foods and software to turn that into insights.
  • Our design team is on a spectrum from research focused (earlier product design) to production focused (later product design). This role is on the earlier, research side.

More specifically, what it’s like:

  • In your first month, you will meet your colleagues on the design, engineering and product teams, who will help you onboard and settle in.
  • In your first month, you’ll tour the SPINS data catalog and the work that goes into turning the bleep sound at cash register in Albany into meaningful insights into food trends.
  • In your first three months, you will have talked to dozens of users and potential users, using research techniques that you chose to surface insights into their work.
  • In your first three months, you’ll have built a low fidelity prototype of a potential solution and tested that with users.
  • In your first three months, you’ll have condensed these results into actionable takeaways and delivered that to a product team to execute on.
  • In your first three months, you’ll collaborate with designers on product teams, guiding them on research techniques to confirm assumptions and evaluate what we’ve built.

What you bring.

  • You organize your design work around the people we serve. Curiosity towards people, businesses, and technical systems inform this. Your skill with visual and interaction design helps you execute. But human outcomes are how we decide if a design is “good”.
  • You have studied UX design. This might be in school or on the job, but either way you are current on product design theory and practice. You have a vocabulary of design concepts and at some point, put daily practice to UX, interaction and visual design.
  • You have some experience supporting software teams with design insight and direction. You are familiar with ticketing systems, iteration cycles, and product roadmaps.
  • You might have worked on a team that brought a product to market, you might have worked in a Lean product development methodology. If not, you’ve read the books.
  • You have worked on data visualization. You might have some experience with the difficulty of presenting numbers in a messy, analog world.
  • You have some intuition about what fidelity will communicate your ideas: sometimes a whiteboard sketch is all you need, sometimes an interactive click prototype, sometimes a high-fidelity visual mockup.
  • You have the design skills to execute your ideas in a variety of tools. We are tool agnostic but have used paper, Sketch, Adobe XD, or browser prototypes.
  • You care about responsive design and accessible design, because software is used by people, and some people use screen readers or work on loading docks.
  • You understand how browsers create experiences (you might know some CSS), and how web applications work (you might know a little JavaScript or a little SQL, but more importantly, you have a good understanding about what Web applications are good or bad at doing).
  • You have a willingness to travel up to 50% to conduct field research (ethnographic research) with customers.


  • Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
  • Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
  • Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
  • Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution.


  • Health, dental and vision insurance
  • 401k (Traditional and Roth) plus company match
  • FSA for medical and dependent care expenses
  • Pre-tax commuter benefit
  • Life insurance
  • Short- and long-term disability
  • Paid maternity and paternity leave
  • Bike storage
  • Fresh and healthy snacks
  • Vibrancy 360 Wellness Program: Yoga and fitness classes, onsite massage, volunteer opportunities, company happy hours, product demos, outings, and more
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM


We are just steps from the Merchandise Mart, located in the bustling River North neighborhood of Chicago.

An Insider's view of SPINS LLC

What’s the vibe like in the office?

The beauty of our mission lies in the fact that we're impacting all consumers to live healthier and more vibrant lives, and this transcends to our own team members within the office. With our mission in mind, we cultivate an office environment and culture where we support team members to live their best lives.


Chief People Officer

How do you collaborate with other teams in the company?

If you work on the engineering team, you get to understand the end to end process. You are not siloed to one team, you can move into areas you’re interested in. It helps you understand the business


Engineering Manager

How has your career grown since starting at the company?

I’ve worked with corporate companies for many years and I really love the organic feel of SPINS. I have opportunities and encouragement to do what I need to do to get my work done. If you’re willing to put in time and work hard and passionate, you can do so much more than your job, I get to touch so many things.


Senior Software Engineer

What makes someone successful on your team?

We bring creativity to obstacles, living principles that drive innovation. We work smart; always striving and learning. We want you to chime in. We want you to be you. We're diverse, confident, collaborative, and unafraid. We don't punish progress which sometimes takes two steps back. We refactor. We're quality, at velocity.


Chief Technology Officer

What are SPINS LLC Perks + Benefits

Volunteer in local community
Eat lunch together
Intracompany committees
Group brainstorming sessions
Pair programming
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Paid Maternity & Paternity Leave: SPINS provides six weeks of paid maternity leave (or more broadly speaking, primary caregiver leave), and two weeks of paid paternity leave (or secondary caregiver leave).

Flexible Schedule: Our teams offer flexible options to serve business goals and accommodate personal needs.

Full access to SPINS’ comprehensive wellness program "Vibrancy 360" which includes: chef led cooking demonstrations, yoga, natural/organic fare in kitchens, office gym with personal training sessions, running club, volunteer opportunities, massages, meditation, in-office happy hours

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