UX Designer

| Chicago

The Why

At TopstepTrader, individuals fully own their roles and are charged with meaningfully driving results. We work fast and continuously optimize our products to reach more and more traders worldwide.

We’re ready to hire our first (!) User Experience Designer to enable us to continue offering our traders the very best in usability, as well as bring our design game to the next level. We have a defined brand voice, and we need help translating it into a design playbook. This role will not be only heads-down in design mode, but will help direct the future of our product through the look, feel, and experience that keeps our traders engaged and coming back. You’ll be recommending and defending designs to internal stakeholders through best practices and research, and delivering key artifacts to make the design a reality. Since you’ll be our first UX Designer, you’ve got to be motivated, organized, and experienced in designing across various mediums.

You’ll also need a genuine enthusiasm for entrepreneurship, and you’ll be able to excel in a fast-paced, high energy start-up environment. 

Excited about this opportunity? Read on, keeping mind that we strongly encourage candidates of all different backgrounds and identities to apply. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. Topstep believes that diverse people and ideas result in better business, and we are committed to fostering an inclusive culture where you can thrive.

The Role, along with everything you’d expect 

  • The UX Designer role is an ideal opportunity to join a young team and contribute directly to the long term processes and tools of the product team
  • The role is also a great fit for candidates who like to own, lead, and design guidelines - you get to create our UX library and playbook!
  • The UX Designer will work closely with not only our product team and developers, but also our executives and our user-focused founder
  • Along with autonomy, you can expect lots of work diversity. No two days are the same and we’ll be learning right along with you!
  • We care a lot about design and want to look like who we are - it’d be huge for you to help us do that
  • You’ll get to own the entire experience, from signing up for a profile with us, to receiving a funded account, and you’ll be the first to do so. We hope you’ll be excited to research and bring all of your creativity and design knowledge to the role!

 

The Ideal Candidate

  • We think someone who has worked as a UX Designer for 4-6 years will be successful. You’ll learn a lot here, but we need solid UX design experience in this role to talk to different stakeholders, negotiate when necessary, and justify design decisions
  • You also have to have a variety of experience across mediums. If you’ve only designed for mobile, for example, this won’t be a good fit
  • Smart and approachable. Our entire company will rely on the UX Designer for aspects of different projects, and we're team players
  • Ability to prioritize initiatives and communicate clearly across the company. As a small company, we always have a lot going on, and we rely on our teams to have the skills to navigate the best way to accomplish our goals 
  • Truly passionate about our users and their experience with us. We believe users are the center of our work and this role will be crucial to living that value
  • Understanding of the product development life cycle is ideal, but if you haven’t had the opportunity to get this experience yet, we can teach you
  • Knowledge of Zeplin or CSS is a plus so please apply even if you have none!
  • Experience with educational or instructional design - also nice to have. Call it out if you’ve got it, and no worries if you don’t
  • We are bold. The ideal candidate can tell us exactly what this means, once and for all!

 

TopstepTrader Benefits

  • Competitive salary and bonus incentives 
  • 401(k) plus match, to help plan for your future
  • Generous paid family leave, plus flexible ramp up period upon return, and extra PTO days
  • Access to senior management and mentoring opportunities
  • Monthly team Innovation Labs, which contribute to long term strategic decisions
  • Vacation bonus, when you take off 5 consecutive days to fully clock out
  • #TopstepTravel, a semi-regular raffle for luxury accommodations in a variety of cities
  • Professional development budget, provided for continuing education, training, and workshops
  • Employee Assistance Program, for when you need some professional support in your personal life
  • Company parties and outings, happy hours and catered lunches, breakfast and snack bar
  • Annual company-wide Step Up Day, a day spent giving back to our community
  • Graceful Leave Policy
  • Casual work environment and dress code
  • Summer Friday (flexible) hours 
  • Opportunities to work from home
  • Pre-tax spending accounts, for your dependent and health care needs plus transportation
  • Paid time off (starting at 15 days, increasing annually), plus paid holidays, paid sick days, and paid volunteer hours
  • Medical, dental, vision, life, long-term and short-term disability insurance 

Is TopstepTrader the place for you? If so, apply today! We look forward to hearing from you.
 

TopstepTrader is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of race, gender, age, disability, or any other basis protected under the law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • HotjarAnalytics
    • AmplitudeAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • JIRAManagement
    • TrelloManagement
    • SlackManagement
    • WordpressCMS
    • HubSpotCRM
    • HasOffersCRM
    • SendGridEmail

Location

We have a cool loft space close to Union and Ogilvie stations, lots of great lunch and happy hour places, and even a park! #frenchmarketfridays

An Insider's view of TopstepTrader

What's something quirky about your company?

We have some quirky debates that people are really passionate about. Cinnamon in coffee and the Oxford comma are two long-running ones that get heated. Our most recent debate was whether or not a hotdog is a sandwich! We spent a whole lunch hour debating, and the best part was that, no matter your opinion, you had a chance to make yourself heard.

Nick

Customer Support Rep

What kinds of technical challenges do you and your team face?

We have an exciting challenge to parallelize how we collect and process trading data. It's important for each user to know their account performance before the next trading day, which is less than 2 hours after trading close. Updating, collecting, and evaluating to be more efficient will enable us to take on more users and trading platforms.

Matt

Software Developer

How has your career grown since starting at the company?

At Topstep, I was encouraged to pursue my interests and not just ‘stay in my lane’. As a support rep, I had the unique opportunity to learn everything about our product and users while familiarizing myself with our tech stack in my free time. Now, as a business analyst, I get to combine these skills and help the company decide what to build next.

Phil

Business Analyst

What unique initiatives do you have that encourage innovation?

An exciting aspect about working at TopstepTrader is our commitment to Innovation. The company conducts a monthly Innovation Lab and my team (Marketing) has a weekly Innovation Hour-either meeting together to take advantage of group think or it’s self-directed. We continue to outpace the industry as the concept is so ingrained in our belief system!

Robin

VP of Marketing

How would you describe the company’s work-life balance?

As someone who recently had her first child, I can only describe TST’s work-life balance as fantastic and flexible! I know exactly what is expected of me, so if an emergency comes up and I need to leave to take care of my child, or spend some extra time with him, I’m met with encouragement and understanding instead of opposition or guilt.

Anne

HR Manager

What are TopstepTrader Perks + Benefits

TopstepTrader Benefits Overview

We believe in the well-being of our team, so we always look for more ways to reflect that in our benefits package, and company perks. Along with expected health and life insurance coverage, we offer a generous paid family leave, 401(k) match of 4%, 8 paid volunteer hours, a professional development budget for each team member, and our leadership team is extremely accessible. Not only that, but we’re ahead of the game when it comes to an inclusive environment for our diverse team, as well as an innovative culture (hint: they’re two of our 6 stated company values, and we live them).

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Topstep's 401(k) retirement plan matches 100% of an employee's contributions up to 4%.
Performance Bonus
We have an Employee of the Month - who we call our Topstepper - awarded for performance while living our values, plus we have a discretionary performance bonus which is distributed twice annually.
Child Care & Parental Leave Benefits
Generous Parental Leave
At one year of service: Up to 13 weeks paid leave for primary caregiver + four weeks paid leave for the secondary caregiver + extra PTO days for both + flexible ramp up period upon return!
Flexible Work Schedule
Topstep offers a flexible schedule for most roles and is also very collaborative. We offer Summer Fridays, work from home, and are generally flexible to support your life.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid time off - starting at 15 days and increasing annually - plus paid holidays, sick days, and floating holidays. The best is a $500 bonus for taking 5 consecutive PTO days!
Paid Volunteer Time
We believe that Giving Back Moves Us All Forward (one of our 6 values), so we offer each team member 8 VPTO hours to use as they wish. We also volunteer as an entire company one day each year!
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
We trust all team members to Dress For Your Day so, get as casual as you like! Slippers are a must-have during the winter.
Commuter Benefits
Company Outings
Monthly FUNCtions and dept outings, killer annual holiday parties, celebrations galore, Step Up Day, new hire happy hours, and the list goes on.
Stocked Kitchen
Topstep has a fully stocked kitchen including unlimited snacks, Starbucks coffee, Tiesta Tea and all of the Starburst and M&Ms you can handle.
Some Meals Provided
Happy Hours
Recreational Clubs
Some recent examples are: 12" softball league, bocce ball, and shuffleboard at Royal Palms. We're always open to new ideas so, start something!
Professional Development Benefits
Job Training & Conferences
In addition to career coach access and quarterly team learning events, we also offer each team member a professional development budget to use as they wish.
Diversity Program
We started our D&I Committee in March '17 and today have six sub-committees to focus on hiring practices, training, cultural days of awareness and celebration, and major events, like Int'l Women's Day
Lunch and learns
Cross functional training encouraged
Promote from within
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