GoHealth
We're disrupting the health insurance industry with our digital platform.
Chicago, IL

UX Designer

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GoHealth builds industry-leading technology products that help millions of Americans find the insurance coverage that they need. As part of the UX team here at GoHealth, you will be directly involved in making an impact on those millions of end users. This UX design position will assist in the development of information and UX architecture for all of the GoHealth product offerings. You will be conducting user research, creating user personas / scenarios, wireframes, functional prototypes with annotations, and translating wireframes into visual design concepts that will be brought to life.

The User Experience Designer will have a chance to significantly influence the final product by working in close collaboration with a member of the UX, product and development teams, throughout the different design phases. Presenting ideas, gathering feedback and iterating towards product solutions that will help make the insurance purchase process better and easier for our users. You should have an understanding of best design practices on both Desktop and Mobile and an ability to clearly communicate them during product reviews and feedback sessions. You will be involved in all the phases of the design thinking process and will play a key role in determining how, why and for who a product is built. This role will report into the product organization and report directly to the Director of User Experience.

Due to the unprecedented situation of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding and each role day-to-day. Please consider that our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities’ and the CDC.

Responsibilities:

  • Create engaging web-based applications and products for Desktop and Mobile
  • Collaborate with product development teams to understand business objectives and user needs
  • Communicate design decisions in UX reviews and respond appropriately to feedback from stakeholders
  • Produce storyboards, site maps, wireframes, interaction flow diagrams, and other design artifacts that use UX best practices on both Desktop & Mobile environments
  • Prototype, validate and defend your product ideas
  • Create, organize and deliver design assets to the development team and work to ensure that design is being implemented to the highest standard
  • Help build style guides, create reusable interface elements, and refining existing ones

Skills & Experience:

  • 4+ years of experience as a UX or Product Designer
  • Ability to turn rough ideas into touchable, measurable user experiences
  • Good instincts for usability, but a willingness to validate ideas by measuring and analyzing data
  • Understand opportunities and constraints of multiple platforms (web, mobile, tablet)
  • Experience designing for both the Desktop & Mobile platform
  • Working knowledge of HTML/CSS, ability to hand code a huge plus
  • Experience prototyping with JavaScript or a willingness to learn
  • Expertise with Adobe products as well as core UX tools like Sketch & InVision
  • Highly motivated and takes pride in what's crafted
  • Online portfolio of projects demonstrating past UX product work

Benefits & Perks:

  • Open vacation policy
  • 401k program with company match
  • Medical, dental, vision, and life insurance benefits
  • Flexible spending accounts
  • Commuter and transit benefits
  • Professional growth opportunities
  • Casual dress code
  • Generous employee referral bonuses
  • Happy hours, ping-pong tournaments, and more company-sponsored events
  • Subsidized gym memberships
  • GoHealth is an Equal Opportunity Employer

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What are GoHealth Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Diversity employee resource groups
At GoHealth you will find a very interactive Women@GoHealth, WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring practices that promote diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Family medical leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid holidays
Paid sick days
Employees can use our open PTO policy towards sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Recreational clubs
We have runners groups, volleyball groups and other
Fitness stipend
Home-office stipend for remote employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

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