Jobs//Hybrid//Design + UX//

UX Lead

Intelligent Medical Objects
| Hybrid
Sorry, this job was removed at 11:48 a.m. (CST) on Tuesday, August 3, 2021
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Research shows that women and underrepresented groups only apply to jobs only if they think they meet 100% of the qualifications on a job description. IMO is committed to considering all candidates even if you don’t think you meet 100% of the qualifications listed. We look forward to receiving your application!


Work that is meaningful. A job that has impact. Colleagues that inspire. That’s what you’ll find at Intelligent Medical Objects (IMO), a growing health IT company creating clinical terminology and insights solutions that are used by more than 500,000 US physicians and 4,500 US hospitals to power better patient care and support meaningful analytics. 


The UX Lead is accountable for the strategy, research, and design of IMO digital service and product transformation efforts across channels and services. This role will drive strategic product changes through end-user insights, market understanding, and product innovation. This position reports directly into the UX Manager. 

Responsibilities

  • Take ownership of the UX lifecycle across multiple products to drive a cohesive strategy
  • Partner and engage successfully with cross-practice leadership (product, development, terminology, marketing, etc.) to build new products and feature enhancements for the healthcare market.
  • Facilitate design workshops and leading ideation sessions for new product development. 
  • Conduct discovery and usability research to surface current pain points and refine design concepts.
  • Integrate user research, UX best practices, and analytics to validate project assumptions and develop the best customer experience. 
  • Develop customer journey maps and personas to provide cross functional teams with insights into end user needs. 
  • Determine the information architecture and interaction design of a product through wireframes, user flows, and prototypes. 
  • Lead design critiques and present design solutions to cross-functional leadership. 
  • Estimate and plan upcoming UX work to support the timely delivery.

Requirements

  • Minimum 8 years in the user experience or related fields 
  • Proven ability to manage challenging situations and meet tight deadlines
  • Comprehensive understanding of human-computer interaction for multiple platforms and devices 
  • Experience negotiating design trade offs with product managers and development teams 
  • Demonstrated ability to think creatively and provide solutions for conception, design, and production. 
  • Well versed in a variety of user research techniques including user interviews/surveys, concept testing, task/scenario testing, and moderated/unmoderated testing 
  • Extensive knowledge of UX ops, UX standards, and rapid-prototyping 
  • In-depth knowledge of user experience principles, and user-centered design practices 
  • Experience conducting multi-platform user research and leading design thinking sessions 
  • In-depth communication skills (both written and verbal) 
  • Managing UX design through an agile process is preferred 
  • B2B healthcare and EHR experience is a nice-to-have 
  • Experience with the following or comparable UX tools: Sketch, Adobe Creative Suite, Axure, LucidChart, Mural, Usertesting.com, Tableau 

#LI-Remote #LI-PL1


At IMO, we celebrate diversity and are committed to creating an inclusive environment for all employees. IMO is proud to be an equal opportunity workplace and is an affirmative action employer. 

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Technology we use

  • Engineering
  • Product
  • People Operations
    • C#Languages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • AngularFrameworks
    • ASP.NETFrameworks
    • KafkaFrameworks
    • ScikitFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • Microsoft SQL ServerDatabases
    • NoSQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • New RelicServices
    • TableauAnalytics
    • AxureDesign
    • FigmaDesign
    • MiroDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft TeamsCollaboration
    • ZoomCollaboration
    • Microsoft PlannerProject Management

Location

We have two office locations, one in Rosemont and the other in downtown Chicago in the Loop. Both offices are steps from L stations on the Blue Line. Our Rosemont location is steps from the Rosemont Entertainment District where you'll find IMO employees enjoying lunch on a patio with colleagues.

An Insider's view of Intelligent Medical Objects

How does the company support your career growth?

IMO provides a number of avenues for you to improve and grow in any career direction you choose. For me, this has come from regular career conversations with my manager, participation in the Mentorship Program for cross-functional or peer-to-peer mentoring, and the supportive IMO culture that encourages and celebrates continual learning.

Cassie North

Senior Staff Software Engineer

How do you empower your team to be more creative?

Giving the team space, the opportunity to iterate and noodle on ideas, and permission to fail quickly, is essential. It’s also important that managers don’t just jump in with “here’s how I think we should do it” – that kills the ideation and stops the creativity.

Scott Singer

Director, Software Engineering and SRE

How would you describe the company’s work-life balance?

The work life balance to not only be existent but promoted at large by leadership. Employees are strongly encouraged to take the time they need to avoid burnout, and to proactively maintain the balance needed to thrive both personally and professionally. I am so excited to work for a company that truly understands the value of work life balance!

Meosha Muhammad

Director, People & Culture

What are Intelligent Medical Objects Perks + Benefits

Intelligent Medical Objects Benefits Overview

We offer a robust and comprehensive benefits plan that is tailored to providing world-class healthcare
solutions at the participant’s choosing. Our High Deductible plan is designed to promote thoughtful
choices and prioritize preventative care. Our match of HSA contributions is 20% higher than the industry
average. And IMO covers, on average, 80% of healthcare premiums for employees overall; and we cover
as much as 88% for some elections and levels of coverage.

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Aside from obvious commitments to our clients and to each other, we are not tied to offices, desks or clocks. We generally work how, when and where we need to do your best work.
Remote work program
We ask and expect our people to work in a way that allows them to do their best work. We ask our management team in the Chicagoland area to find their way into an office 2 days a week if possible.
Diversity
Highly diverse management team
Diversity starts at the top. Ann Barnes (CEO), knows the importance of diversity and requires that 50% of all resumes she sees for positions on her team are women.
Mandated unconscious bias training
Every employee has access to unconscious bias training at IMO.
Diversity employee resource groups
Our People with Disabilities cohort was recently launched by several employees interested in building a shared experience around this unique part of our workforce.
Hiring practices that promote diversity
Our Talent Acquisition team is committed to providing a diverse pool of candidates to every hiring manager. For every role, we provide as many diverse candidates as non-diverse candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Through Chard Snyder, you can contribute pre-taxed dollars to any, or all, of 3 FSAs including healthcare, dependent care, and commuter. The maximum contribution to the healthcare FSA is $2,750 per
Disability insurance
We provide Life and Disability insurance through Dearborn. IMO covers 100% of your pre-disability earnings for the first 4 weeks and 60% for the remaining time up to 12 weeks total.
Dental insurance
Through MetLife, employees have the option of 2 plans to use for preventative, basic, orthodontia and major services. Our plans cover 100% of preventative care.
Vision insurance
We have 2 plans provided by VSP which include allowances for frames and contacts.
Health insurance
For all benefits, there is no waiting period. Health insurance provided by Blue Cross Blue Shield with the opportunity to enroll in 1 of 2 medical plans. One of which is an HDHP + HSA plan.
Life insurance
Provided by Dearborn, IMO covers $50,000 at no cost, with additional voluntary buy-up options available.
Pet insurance
Wellness programs
IMO’s wellness pillars include physical, emotional, financial, social, and career. We offer (along with BCBS) a variety of ways to improve your overall wellness to thrive personally & professionally
Team workouts
We organize group Peloton rides/runs as this helps people remotely stay connected and also have fun.
Mental health benefits
We partner with GuidanceResources to provide an employee assistance program to help you and your family members find solutions and resources to tackle life’s challenges
Financial & Retirement
401(K)
401(K) matching
IMO may match up to 5% of your contributions on a pay period basis once you become eligible to participate.
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Commuter benefits
IMO offers pre-taxed dollars into an account that supports your eligible commuting expenses. Elections can be made monthly and funds rollover for the duration of your IMO employment.
Company-sponsored outings
Topgolf, “Paint & Sip”, Ping Pong competitions and more! Time together outside the office is important to us.
Free snacks and drinks
We have unlimited snacks (healthy options included), coffee, tea, beer, etc. Help yourself to whatever, whenever!
Company-sponsored happy hours
Onsite office parking
Free parking at our Rosemont HQ.
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
We encourage, practice and promote all employees to set aside time for informal and formal learning sessions. Every employee has access to LinkedIn Learning.
Online course subscriptions available
Customized development tracks
View full list of perks + benefits

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