UX Lead at Intelligent Medical Objects

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Work that is meaningful. A job that has impact. Colleagues that inspire. That’s what you’ll find at Intelligent Medical Objects (IMO), a growing health IT company creating clinical terminology and insights solutions that are used by more than 500,000 US physicians and 4,500 US hospitals to power better patient care and support meaningful analytics. 

The UX Lead is accountable for the strategy, research, and design of IMO digital service and product transformation efforts across channels and services. This role will drive strategic product changes through end-user insights, market understanding, and product innovation. This position reports directly into the UX Manager. 

Responsibilities

  • Take ownership of the UX lifecycle across multiple products to drive a cohesive strategy
  • Partner and engage successfully with cross-practice leadership (product, development, terminology, marketing, etc.) to build new products and feature enhancements for the healthcare market.
  • Facilitate design workshops and leading ideation sessions for new product development. 
  • Conduct discovery and usability research to surface current pain points and refine design concepts.
  • Integrate user research, UX best practices, and analytics to validate project assumptions and develop the best customer experience. 
  • Develop customer journey maps and personas to provide cross functional teams with insights into end user needs. 
  • Determine the information architecture and interaction design of a product through wireframes, user flows, and prototypes. 
  • Lead design critiques and present design solutions to cross-functional leadership. 
  • Estimate and plan upcoming UX work to support the timely delivery.

Requirements

  • Minimum 8 years in the user experience or related fields 
  • Proven ability to manage challenging situations and meet tight deadlines
  • Comprehensive understanding of human-computer interaction for multiple platforms and devices 
  • Experience negotiating design trade offs with product managers and development teams 
  • Demonstrated ability to think creatively and provide solutions for conception, design, and production. 
  • Well versed in a variety of user research techniques including user interviews/surveys, concept testing, task/scenario testing, and moderated/unmoderated testing 
  • Extensive knowledge of UX ops, UX standards, and rapid-prototyping 
  • In-depth knowledge of user experience principles, and user-centered design practices 
  • Experience conducting multi-platform user research and leading design thinking sessions 
  • In-depth communication skills (both written and verbal) 
  • Managing UX design through an agile process is preferred 
  • B2B healthcare and EHR experience is a nice-to-have 
  • Experience with the following or comparable UX tools: Sketch, Adobe Creative Suite, Axure, LucidChart, Mural, Usertesting.com, Tableau 

#LI-Remote #LI-PL1

At IMO, we celebrate diversity and are committed to creating an inclusive environment for all employees. IMO is proud to be an equal opportunity workplace and is an affirmative action employer. 

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • PythonLanguages

Location

We have two office locations, one in Rosemont and the other in downtown Chicago in the Loop. Both offices are steps from L stations on the Blue Line.

An Insider's view of Intelligent Medical Objects

How would you describe the company’s work-life balance?

We focus more on value delivered to our business and customers, and less on hours clocked behind the keyboard. Individuals work with their managers and teams to plan time off under our flexible good faith policy. We believe time away from work to enjoy personal interests provides the energy, passion and perspective needed to drive impact.

Brian Fors

Senior Manager, Software Engineering

How does the company support your career growth?

IMO values making time to learn and invests in everyone’s personal and professional development. We help build skills for the future through LinkedIn Learning, host workshops to help people operate at the top of their license, and promote regular development conversations with leadership.

Jenn Steplowski

Director, Talent Development

How do you empower your team to be more creative?

Giving the team space, the opportunity to iterate and noodle on ideas, and permission to fail quickly, is essential. It’s also important that managers don’t just jump in with “here’s how I think we should do it” – that kills the ideation and stops the creativity.

Scott Singer

Director, Software Engineering and SRE

How would you describe the company’s work-life balance?

The work life balance to not only be existent but promoted at large by leadership. Employees are strongly encouraged to take the time they need to avoid burnout, and to proactively maintain the balance needed to thrive both personally and professionally. I am so excited to work for a company that truly understands the value of work life balance!

Meosha Muhammad

Senior Manager, People & Culture

What are Intelligent Medical Objects Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Professional Development Benefits
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
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