Hireology’s technology empowers businesses to build great teams.  Over the last seven years, we’ve grown from a startup to a market-leading organization with over 185 team members, and built an award-winning culture that makes this company an amazing place to work.

It’s with that in mind that Hireology is looking to add a UX Researcher to our User Experience team.

As part of our UX team, you would be joining a small but passionate group of individuals who work daily to improve our user’s experience. We work with Product to help scope, design, and test new features and interfaces. We work with Engineering to help breathe life into those interfaces and bring them to our users. We work with Customer Success to understand and address existing pain points.

You’ll be focusing on questions that are best answered through quantitative research methods, such as surveys, quantitative usability testing, and aggregate analysis of user feedback. This is a new area for our team, so you’ll also be shaping the way we approach quantitative user research!

Hireology is based in Chicago, but our Engineering and UX teams work remotely, so you’ll have the option of working from the comfort of your home or right in our office if you’re local. Compensation is competitive, and we offer a full benefits package. We have regular company-wide events, semi-annual team gatherings, and frequent celebrations when we hit our goals.

As one of our UX Researchers, you’ll be responsible for:

• Taking ownership of end to end project delivery - from gathering research questions and hypotheses to be tested, to planning and executing the research, to analysing and sharing your findings with the team.

• Working to gain insight into both formative and evaluative research questions.

• Working closely with the product team to understand research priorities and to action research findings.

• Helping the business understand survey design best practice, and educating on when surveys are the best method to answer a question.

• Helping to build out our quantitative research function.

So what kind of person are we looking for in this role? We have a pretty unique culture here at Hireology, and the person who will be successful in this role:

• Obsessed with the why: you are obsessed with understanding the way people “work” and think.

• Details matter:  you are comfortable doing user research and intelligently integrating findings into your work and have the ability to distill key issues from usability tests and implement practical solutions.

• Passionate: has a passion for great user experiences.

• Collaborative: works well both in a collaborative team environment and independently.

• Continuous learner: is a lifelong learner with a continuous eye for improving craft.

• Entrepreneurial: Is a highly motivated self-starter with a positive attitude.

Okay, we’ve laid out what the job is - now are you qualified? Below are the minimum qualifications we’re looking for in a UX Researcher. Also, we want a chance to get to know who you are and why you applied, so please include a cover letter.

• You have at least 3 years of industry experience, working in survey design, statistical analysis, and experimental design.

• You have a good knowledge of survey programming platforms.

• You are comfortable with using statistical analysis packages.

• You have experience managing projects involving cross-functional teams in a tech company.

• Understanding/experience of qualitative research methods is a huge bonus!

• Excellent verbal and written communication skills.

• Must be authorized to work and be physically located in the United States.

So what can you expect after you apply? You will:

• Take a brief true/false survey. Be sure to check your email after you apply.

• Have a phone conversation with someone on our Recruitment team. This is a high-level conversation about you, but also a good opportunity for you to learn more about us.

• Meet with our Senior UX Researcher to talk shop. Be prepared to talk about how you approach work technically with examples of how you have done it in the past. No homework or on-the-spot assignments. We just want to nerd out a bit with you.

• Go over your career history with our Senior Manager of UX. This will be an opportunity for us to get an idea of how you got to where you are, and if where you want to go lines up with where we are going.

• Meet virtually with some more of the UX team. We want to give you some idea of the people you will be working with. We ask the serious questions here, like your top three movies.

• Provide us some references. We use our automated reference check system for this, so you just give us some names, they fill out a survey, and we are all set.

• Speak with a member of our leadership team. If you have made it this far, just be yourself.