Saggezza
Saggezza activates the power of collaboration to transform companies' strategy and bottom line.
Chicago, IL

UX Researcher

| Chicago
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Smarter Thinking. Real Results. Technology consulting has been our story for over 14 years. Companies from all industries partner with us for our innovative mindset to help them digitally transform to create market advantages, become resilient, and prepare for what’s next. With us, the possible becomes actual.

We provide strategic and innovative consulting services focused on digital experiences, engineering, automation, data and analytics, and salesforce solutions. Saggezza consultants work as part of a global team, and throughout their tenure, have the opportunity to work on a variety of different projects across various clients and industries. We are chartered to do one thing, and one thing only – to bring enabling technology to our clients that allow them to move their business forward.

The Role:

The Saggezza UX Researcher is qualified, passionate and energetic about UX research with the ability to lead through solid experience, while enjoying symbiotic growth from peers. The right candidate should be passionate about design thinking, human-centered design, usability and accessibility. This individual can plan, execute and communicate research on a deadline to uncover actionable insights that lead to the right solutions.

Are you passionate about UX research? Do you have a constant curiosity itch about how people make decisions, think and act? Do you want to fast-track your career at an established IT firm and have the opportunity to work as a consultant for a Fortune 500 client? If you answered yes to any of these, then we have the job for you. Saggezza is looking for a full-time UX Researcher to join our Chicago team. This individual will be working with one of our clients in St. Louis.

If and when restrictions are lifted, this individual must be comfortable with traveling nationwide to client sites (up to 30%) when required, and comfortable working directly on-site with clients. 

This role requires someone who has a proven ability to work collaboratively in a small UX team working for an enterprise client.

Every project will be different, but you’ll always be responsible for:

  • Partner with UX Architects, Researchers, Analysts and Product Leadership to prepare user test proposals and plans
  • Assisting Senior UX Research team members on various projects
  • Recruit, screen, consent, and schedule participants for major types of user research including qualitative usability studies (remote and in-person, moderated), surveys, workshops, field studies
  • Help develop a user research repository and a backlog for different projects
  • Maintain schedules for multiple projects 
  • Collect user behaviors taking different roles during research sessions
  • Clear and compile the research data and prepare for analysis
  • Grasp and incorporate complex technical and business requirements from different projects into research
  • Assist in research analysis and ideation
  • Advocate research findings to various audiences through written reports and presentations

What You Will Definitely Need:

  • Minimum 1 year of professional UX Research experience in client-facing product development
  • Degree or an ongoing degree in Human-Computer Interaction, Human Factors, Psychology, User Experience Design, Industrial Design, Industrial Engineering, Social Sciences (Psychology, Sociology, Anthropology) or similar field
  • Strong interpersonal, communication, negotiation, presentation and collaboration written and verbal skills
  • Strong ability to work independently, as well as in groups
  • Ability to document process and progress 
  • Ability to prioritize needs across multiple projects 
  • Experience with concept and/or usability research, moderating interviews and qualitative studies
  • Experience with quantitative research
  • Familiarity with integrating user research into product designs in an Agile environment
  • Ability to produce key findings as well as recommendation reports
  • Ability to communicate key findings visually in sketches and low-fidelity wireframes
  • Ability develop personas and task matrices, task lists, task process diagrams, and user journey maps
  • Desire to work hands-on for a long-term project from start to finish 
  • Experience with remote collaboration tools, including, but not limited to Mural.co, Lucidchart, Miro, MS Teams
  • Experience with design tools, including Sketch, Axure, Invision or other similar design and rapid prototyping tools
  • Showcase your work via a digital or printed portfolio and demonstrate creative thinking and problem-solving skills

What we’d love to see:

  • Experience in Enterprise UX, preferably in FinTech and/or Payment Systems
  • Verbal and written proficiency in a foreign language
  • Familiarity with fundamental design principles (typography, layout, grid systems, hierarchy, colour, composition)
  • Previous experience or familiarity with Lean UX framework

Don’t tick all the boxes? Don’t worry about it: we still want to hear from you if you think you’re the right person for the job.

Why Join Our Team:

  • Diverse culture, experiences, and skills.
  • Our nurturing and supportive environment fosters collaboration across the entire organization.
  • We are not hierarchical but operate as a flat surface where every opinion matters, ideas are cultivated and innovation is encouraged.
  • At Saggezza, we are fortunate to have a strong mentorship program that provides every one of our employees the ability to thrive professionally and personally.
  • We are only as good as our people. Saggezza, Italian for wisdom, is rooted from the perspective that knowledge is power. We create thought-leaders who are constantly exposed and trained in different technologies in the ever-evolving world of software development.
  • We welcome innovators with entrepreneurial spirits to grow with our team. 
  • Consulting Magazine - Fastest Growing Firms 2019
  • Built-In Top Places to Work in Chicago 2020
  • Best and Brightest Companies in the Nation 2019 and 2020, Best and Brightest Companies in Milwaukee 2020 and Best and Brightest Companies in Chicago 2020

Saggezza is an Equal Employment Opportunity Employer: We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.

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Where we are

Saggezza's global HQ is located in the heart of the Chicago Loop. Just a 10 minute walk from Union Station with the CTA also right on our door step.

Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • D3JSLibraries
    • FluxLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • DB2Databases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • Neo4jDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SAP HANADatabases
    • TeradataDatabases
    • DrupalCMS
    • Joomla!CMS
    • WordpressCMS
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What are Saggezza Perks + Benefits

Culture
Partners with Nonprofits
Saggezza Inc. is partnered with the Chicago non-profit organization Lumity.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Saggezza's team fitness initiatives include In-office yoga and meditation sessions from our Zen Room. Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Saggezza Inc. provides Subsidized child care.
Generous Parental Leave
We provide up to 12 weeks of maternity leave for the primary caretaker.
Flexible Work Schedule
Saggezza provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Friday.
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
Paid industry certifications

An Insider's view of Saggezza

What are some social events your company does?

Saggezza's commitment to culture and camaraderie shows in its event calendar. In addition to regular happy hours, interactive parties (once with piñatas of the CEO & COO), team v. team outings, and potlucks - every US employee is flown to and boarded in Chicago for our annual US holiday party.

John

Senior UX Researcher

What kinds of technical challenges do you and your team face?

Unstructured data is growing faster than structured data. It is quite challenging to get the unstructured data parsed and extract important information to use for key business insights. Our clients are not equipped to manage this challenge, so my team is brought in to help them become data-driven organizations.

Veera

Assistant V.P. - Data Practice

How has your career grown since starting at the company?

I started here 4 years ago as an associate business analyst. I immersed myself in the culture and studied my mentors, who encouraged me to take on difficult projects. My career progressed to senior level, then project lead, and now a delivery and client success manager. The support system here has helped me quickly adapt and succeed in my career.

Beth

Client Service Manager

How does the company support your career growth?

Saggezza has provided me the ability to take charge of my career trajectory by affording me an opportunity to actively collaborate with team members about the projects to which I contribute. This has allowed me to continue growing in the latest technologies and to remain engaged in areas which I am passionate about

Sean

Senior Manager

Jobs at Saggezza
15

All Jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Product
Project Mgmt
Sales
Tap to close

UX Researcher

Saggezza
Chicago
7 hours ago
+42
The Saggezza UX Researcher is qualified, passionate and energetic about UX research with the ability to lead through solid experience, while enjoying symbiotic growth from peers. The right candidate should be passionate about design thinking, human-centered design, usability and accessibility. This individual can plan, execute and communicate research on a deadline to uncover actionable insights that lead to the right solutions.

.NET Software Engineer

Saggezza
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1 day ago
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We are looking to hire a software engineer with expertise of the Microsoft stack to join our growing engineering practice. Each project will be different, but you’ll always be responsible for full lifecycle application development including requirements gathering, design, development, testing and deployment. 

Lead Front-End Developer

Saggezza
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1 week ago
+42
Lead Front-End Developer Smarter Thinking. Real Results. Technology consulting has been our story for over 14 years. Companies from all industries partner with us for our innovative mindset to help them digitally transform to create market advantages, become resilient, and prepare for what’s next. With us, the possible becomes actual. We provide strategic and innovative consulting services focused on digital experiences, engineering, automation,

Salesforce Business Analyst

Saggezza
Chicago
1 week ago
+42
Salesforce Business Analyst Smarter Thinking. Real Results. Technology consulting has been our story for over 14 years. Companies from all industries partner with us for our innovative mindset to help them digitally transform to create market advantages, become resilient, and prepare for what’s next. With us, the possible becomes actual. We provide strategic and innovative consulting services focused on digital experiences, engineering,

Salesforce Technical Lead

Saggezza
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1 week ago
+42
Salesforce Technical Lead Smarter Thinking. Real Results. Technology consulting has been our story for over 14 years. Companies from all industries partner with us for our innovative mindset to help them digitally transform to create market advantages, become resilient, and prepare for what’s next. With us, the possible becomes actual. We provide strategic and innovative consulting services focused on digital experiences, engineering, automation

Data Governance Consultant

Saggezza
Chicago
1 week ago
+42
Saggezza is looking for a Data Governance Consultant to help us build and sustain our client’s data capabilities and our competitive advantage. Along with the requirements below, candidates must possess deep, practical experience in Data Management competencies, including data architecture and data quality, across the data life cycle and a strategic mindset towards advancing our clients data journey. This role will include acting as a liaison between business and technology groups.

Data Architect

Saggezza
Chicago
1 week ago
+42
Saggezza is hiring an experienced Data Architect to help us build and enhance our client’s data capabilities and create a competitive advantage. This position requires active participation in the design and build out of enterprise databases as well as an eagerness to remain hands-on from a project’s start to finish. Additionally, and equally as important, as a Saggezza Data Architect, you must have the skills and experience necessary to effectively communicate with our clients.

Senior Full Stack Analytics Developer

Saggezza
Chicago
1 week ago
+42
Working hands-on within data analytics, cloud development, machine learning, data warehousing, data modeling, etc.  Leveraging multiple tools and technologies including data management tools, ETL tools, data modeling tools, and BI tools. Managing client expectations, meeting deadlines, and working within an agile environment.

Senior Front End Developer

Saggezza
Chicago
1 week ago
+42
Senior Front End Developer - Remote Smarter Thinking. Real Results. Technology consulting has been our story for over 14 years. Companies from all industries partner with us for our innovative mindset to help them digitally transform to create market advantages, become resilient, and prepare for what’s next. With us, the possible becomes actual. We provide strategic and innovative consulting services focused on digital experiences, engineering,

Client Services Manager

Saggezza
Chicago
2 weeks ago
+42
Client Services Manager Smarter Thinking. Real Results. Technology consulting has been our story for over 14 years. Companies from all industries partner with us for our innovative mindset to help them digitally transform to create market advantages, become resilient, and prepare for what’s next. With us, the possible becomes actual. We provide strategic and innovative services focused on digital experiences, engineering, automation, data and

Technical Delivery Manager

Saggezza
Chicago
2 weeks ago
+42
Working with business stakeholders and users to define project objectives. Communicating effectively with technical teams, clients, business stakeholders, and offshore teams to deliver effective solutions. Creating and maintaining progress reports on teamwork plans and resources. Assuming the responsibilities of a scrum master, product owner, or business analyst while delivering on client requirements.

Data Warehouse Developer

Saggezza
Chicago
2 weeks ago
+42
Working across multiple clients and industries to add value and strategic insights within data & analytics. Ensure data stored in the warehouse can be used to create dynamic reports for complex analysis helping in making key decisions. Design and develop data warehouses and data pipelines and ETL processes. Providing proficiency in analyzing data and formulating insights/conclusions.  Helping clients reach solutions by utilizing data management & operations, data quality & governance, cloud transformation, self-service analytics & visualization, and data intelligence.  Working hands-on with SQL/SQL server & Python to deliver analytics to clients. 

Front-End Developer

Saggezza
Chicago
2 weeks ago
+42
Developing new components and features for our frontend applications within ReactJS. Write, audit, and improve our test coverage. Document and refactor our frontend codebase. Profile and improve our front-end performance. Write about your work and contribute back to open source.

Senior Data Governance Consultant

Saggezza
Chicago
2 weeks ago
+42
Saggezza is looking for a Data Governance Consultant to help us build and sustain our client’s data capabilities and our competitive advantage. Along with the requirements below, candidates must possess deep, practical experience in Data Management competencies, including data architecture and data quality, across the data life cycle and a strategic mindset towards advancing our clients' data journey. This role will include acting as a liaison between business and technology groups.

Cloud Architect

Saggezza
Chicago
3 weeks ago
+42
Saggezza is looking for a Cloud Architect to join the Data and Analytics practice. Each project will be different, but you’ll always be responsible for the design and deployment for cloud based solutions to enable Saggezza’s clientele. Candidates must possess deep, practical experience in cloud architecture, cloud migrations, and expertise in Google Cloud Platform (GCP). Clearly architecting and implementing roadmaps to success is crucial, as well as communication to key stakeholders.