One North, a digital agency recently acquired by TEKsystems Global Services®, is looking for a dynamic and driven UX Design Manager to join our team.

We help some of the world’s most complex organizations stand out from the crowd by delivering breakthrough brand experiences. Leveraging expertise across strategy, brand and experience design, and technology, our experts use digital to reimagine how clients connect, communicate, and engage with their audiences to win new business, strengthen client relationships, and attract and retain top talent. We are a fast-paced, growing organization with a dynamic and diverse work environment. Our values guide our hiring decisions and shape how we make a meaningful impact for our clients.

POSITION OVERVIEW

One North is looking for an experienced UX Design Manager. This manager will be responsible for helping to evolve a UX studio team currently serving a handful of clients on design projects into a scaled team working on a variety of engagements; from dedicated teams to multi-disciplinary groups to mixed models. Primarily serving the Fortune 500, this role will enable teams to partner with clients on long-term engagements focused on backlog, digital transformation, and platform overhaul, but will be required to partner with Agency leadership to innovate and evolve current capabilities.

The ideal professional will have both agency and studio experience and will also have spent time in their career as a UX, UI or UX/UI designer and researcher. 7+ years of experience is ideal for this role. Strong proven history pitching, architecting solutions/approaches, building teams, and managing workflow required. Strong experience with Design Systems would be a huge plus.

RESPONSIBILITIES

• Lead and grow a world-class design team to help clients make progress and move forward.

• Manage and evolve the design process and staffing for current projects and new business.

• Inspire, motivate, and mentor the UX/UI Studio team on creative techniques, efficient processes, best practices, and effective communication.

• Work with the team and across disciplines to clearly define Studio goals and standards and be able to articulate these on a company-wide level.

• Work with our internal and partner teams to drive the inclusion of feedback, formal user testing, and data-driven metrics and analysis.

• Provide leadership and strategic vision to determine how the Studio Team will increase its capabilities to support business demands and growth in a way that enhances other agency practices.

• Develop and maintain strong relationships with recruiting and agency leaders.

• Represent the agency online and at recruiting and industry events.

• Participate as a member of the company’s business development team, helping formulate strategy, evaluate opportunities, and develop and present pitches.

SKILLS & QUALIFICATIONS

• Bachelor's or advanced degree in Graphic Design or digital-related field

• 7+ years leading studio or UX/UI teams

• Passionate for agency life, multi-disciplinary projects, collaboration, complexity, and interesting work

• In-depth knowledge of UX/UI methodologies including research, user-testing, planning, strategy, and design

• Proven hands-on ability with the craft of design with relevant brands

• Demonstrated design leadership on projects that met financial and strategic business objectives

• Experienced Studio manager with a strong focus on mentoring and development

• Strong ability to multitask, self-driven and self-motivated, consistently following through on a wide variety and number of tasks from inception to completion

• Highly analytical self-starter with awesome work ethic, loads of initiative, strong prioritization and organizational skills, a passion for quality, and amazing attention to detail

• Excellent written and verbal communication skills

• Thrives in a highly iterative and collaborative environment

• A desire to work and support a diverse and inclusive environment

• Experience with Mobile UI design for iOS, Android, Windows platforms

• Experience with Agile

• Mastery of Figma, Adobe Creative Suite (XD, Photoshop, Illustrator), Sketch, UXPin, InVisionApp, Axure or other UI prototyping software

• Ability to prototype with various levels of fidelity (pixel-perfect, whiteboard, paper, interactive prototypes)

• Solid understanding of graphic design principles (typography, layout, grid systems, visual hierarchy, color, composition)

• This position requires a customer-focused thinker who can pro-actively communicate and lead in creative, business, and technical discussions

• Ability to multi-task and work efficiently in a fast-paced, deadline-oriented environment while maintaining attention to detail

• Strong verbal and written communication and negotiation skills

• Experience/Good knowledge with user testing techniques, accessibility standards, usability evaluations, user analytics or SEO

• Experience with responsive web design, e-commerce, e-learning or rich Internet applications

NICE TO HAVE SKILLS:

• Marketing, branding, PR, or strategy skills

• Front-end development or integration experience

• Experience and passion in photography, video, or illustration