VP of Experience Design
Bounteous is looking for a VP of Experience Design focused in team and business growth. This person will collaborate with Sr. Leadership on the the vision and strategy for the practice, as well as building, up-skilling, and scaling the Experience Design team. Elevating the experience design work, winning new business, and growing the next level of leaders is a core responsibility.
Role and Responsibilities
- Partner with Sr. XD leadership to define the strategic vision, organizational structure, KPIs, and OKRs for the practice.
- Support the XD practice as we expand across borders into international markets
- Establish and improve processes related to selling Experience Design work.
- Articulate the business value of Experience Design to clients in conjunction with digital strategy, research, analytics, design systems, and content strategy.
- Support business development in pursuits, solutions, estimation and high level staffing plans.
- Evangelize the Experience Design competency within the XD practice and the larger Bounteous organization
- Work with group directors to define and maintain best practices and standards for our methodologies, activities, and deliverables.
- Ensure the team is equipped with the right skillsets, processes, training, and tools necessary to execute and demonstrate great work.
- Infuse the culture with a design thinking mindset—a creative approach to solving business, product, and user problems
- Serve as executive sponsor on strategic accounts.
- Coach, mentor and grow the next level of leaders
- Works in consort with resourcing to staff and cast team members and pursuits/projects for success.
- Skillfully balance multiple initiatives simultaneously.
- Participate in Experience Design communities locally and nationally, bringing ideas and techniques into the team.
- Reinforce and model our culture and atmosphere, quality of work, and growth for the next generation of experience designers.
Preferred Qualifications
- Education
- Bachelors or Advanced Degree in area of specialty such as Human-Computer Interaction, Graphic Design, Information Systems, Computer Science, or equivalent work experience
- Work Experience
- 16+ years of experience as a Experience Design professional
- 8 or more years experience mentoring, managing, and coaching direct reports
- Substantial demonstrable experience pitching new business, presenting work to clients, facilitating and leading workshops, and synthesizing data into actionable projects across programs
- Deep experience connecting Experience Design work to user, business, and brand value
- Ability to lead engagements to provide a strong voice for Experience Design within blended teams
- Deft familiarity and expertise in Experience Design activities and deliverables including experience strategy, workshop facilitation, customer journeys, personas, information architecture, sitemaps, user and process flows, wireframes, design systems, and audits.
- Experience in leading user research and testing, including planning, creation and moderation
- Strong background in human factors, information architecture, human factors, and user-centered design methodology
- Understanding of responsive design, mobile design, accessibility issues, and Agile methodology
- Experience in estimating, planning, and staffing project work
- Consulting/agency experience is required
- Tools & Software
- In depth knowledge of design and presentation software, specifically: Sketch, InVision, Miro, remote user testing tools, Adobe Suite, and Microsoft Office products
- Communication Skills
- Excellent communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationships
- Excellent listener with a passion for user centered design
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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.
Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.
Bounteous is willing to sponsor eligible candidates for employment visas.
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