Are you passionate about creating data-driven, informative and delightful digital user experiences? Sprout Social is looking for an experienced Web Designer to join our in-house design team, to work closely with the marketing team and take ownership over improving the usability of our marketing website. You will have the opportunity to work closely with our Director of Web Strategy and front-end developers to define and maintain a library of user-centric patterns and standards to be used across our digital experiences.

We are looking for a highly strategic and conceptual thinker with a deep knowledge of interaction design patterns related to web and mobile design. While you have an eye for elegant UI, you specialize in user experience, information architecture, interaction and usability. You have experience in user research and testing and are comfortable translating qualitative and quantitative research findings into actionable design solutions. While you enjoying pushing creative boundaries, you are also driven by the desire to continuously optimize pages to increase conversion and do not grow weary creating iterations of similar concepts. You have experience designing experiences across impactful conversion pages like pricing grids and sign-up forms.

Within 1 month, you’ll...

• Attend 2 weeks of Sprout Social training to learn the ins and outs of the product and better understand the value that Sprout delivers to our customers.
• Get to know everyone on the Design team (Brand and Product), Marketing Development team and key influencers within Marketing.
• Sit down with Sales leadership to determine current hurdles and how we can better leverage the website to address those issues.
• Meet with our Web Marketing Analyst to get an overview of testing at Sprout (past and future).
• Sit down with the Director of Web Strategy to understand the digital road map.
• Meet with other UX designers at Sprout to take stock of current testing tools and procedures.
• Familiarize yourself with current brand web patterns.
• Start to familiarize yourself with Sprout’s brand.
• Soak up knowledge from every team you interact with and ask a lot of questions!

Within 3 months, you’ll...

• Have a working understanding of the Sprout customer and their various goals when visiting the marketing site.
• Start to get a handle on Sprout’s positioning and how that relates to the story that we want to tell on our digital properties.
• Propose a UX research/testing strategy to surface important qualitative feedback from users of the marketing website.
• Start designing for key pages with a focus on converting users using various methods for your creative output—user flows, low-fidelity, high-fidelity, interactive and fully functional designs.
• Developed relationships in Product Design, taking advantage of resources in our UX toolkit and applying some of these practices toward our Marketing efforts.
• Work closely with the Director of Web Strategy to determine the goals for our digital properties and to collaborate on design solutions that best address those problems.
• Have a good working rapport with the front-end developers and comfortably balance design and technical considerations.
• Have a firm understanding of Sprout’s brand and start collaborating with the rest of the Brand Design team to ensure that our digital experience aligns with our brand efforts.

Within 6 months you’ll…

• Comfortably design pages for web and mobile with a focus on converting users.
• See projects from inception to conclusion with limited supervision.
• Have a solid grasp of Sprout’s positioning and the story we want to tell on our digital properties.
• Have a few tests under your belt and have a robust understanding of the Sprout Social customer.
• Have a good grasp of translating qualitative and quantitative research findings into actionable design solutions.
• Be comfortable and proactive about working with Marketing, Design and Front-End Developers to finesse designs and parse through feedback.
• Be comfortable and proactive about working with the rest of the Brand Design team to push the creativity of our designs and overall brand.
• Work very closely with the Director of Web Strategy to refine and influence the digital/web road map.
• Collaborate with front-end developers to determine how to best grow and improve the patterns in our library.
• Provide guidance and mentorship to other Brand Designers on web and UX best practices.
• Walk the fine line between SEO considerations and user design concerns.

Within 12 months you’ll…

• Design pages for web and mobile with a focus on converting users.
• Utilize various methods for your creative output—user flows, low-fidelity, high-fidelity, interactive and fully functional designs.
• Iterate and ideate to continuously increase conversion.
• Conduct user interviews to refine and improve workflows.
• Develop and maintain pattern libraries and usability guidelines for the web.
• Design user interface features, components, site animation and special effects to add depth to the site.
• Develop and optimize site navigation and user pathing.
• Be intimately concerned with the delicate balance between functionality, usability and aesthetics.
• Collaborate with conversion copywriters, visual designers and marketing to create designs informed by customer feedback and research.
• Collaborate with engineers to create design specifications for implementation and ensure accurate implementation.
• Always consider accessibility when approaching your designs.

Note: An online portfolio showcasing your work is required for consideration.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We believe that true employee engagement cannot happen if you can’t bring your whole self to work, so we’re committed to building a diverse team, embracing an inclusive culture and investing in equity across our organization. That dedication is core to Sprout. We want all candidates, particularly those coming from traditionally underrepresented groups in the technology industry, to know they are welcome at Sprout.

We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

• Insurance and benefit options that are built for both individuals and families, including generous company contributions
• Progressive benefit programs, like our parental leave program and free Divvy bike memberships
• High-quality and well-maintained equipment - your computer will never prevent you from doing your best
• Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
• Solid programs in some of the staples: transportation, disability and life insurance
• Wellness initiatives to ensure both health and financial well-being of our team
• Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Sprout Social is an equal opportunity employer. Anyone seeking employment here is considered without regards to race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, Illinois, or local law. We value the things that make us different and want to see how you can make our team better!