Enterprise Architect- Loyalty & Monetization

Posted 3 Days Ago
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Chicago, IL
1-3 Years Experience
AdTech • eCommerce • Food • Marketing Tech • Retail
We provide cutting-edge, seamless omnichannel experiences for customers—no matter when, where or how they choose to shop
The Role
The Domain Architect for Loyalty and Monetization will lead IT strategies to enhance loyalty programs and customer engagement. Responsibilities include managing architecture IT roadmaps, guiding IT teams, implementing principles and policies, and staying current with technological innovations.
Summary Generated by Built In

Address: USA-IL-Chicago-300 South Riverside Plaza
Store Code: Arch/Data Fynctional Architecture (5119218)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
We're excited to offer a unique opportunity for an Enterprise Architect to join our team. In this role, you will drive our IT strategies for Loyalty and Monetization, integrating technology with customer engagement. You will take the lead in guiding our loyalty programs and ensuring that our IT systems are strategically aligned to support our business objectives. Your expertise will be crucial in developing solutions that enhance customer experiences and contribute to our business growth. If you're driven by innovation and teamwork, we invite you to join us in strengthening customer loyalty and achieving our goals.
Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties and Responsibilities

  • Lead and inspire IT teams in the areas of Architecture, Solution Delivery and IT Service Delivery to develop and establish a high performing and service driven culture that will deliver high productivity.
  • Challenge status quo and drive changes to improve business performance and productivity.
  • Drive development of next generation IT talent by implementing career paths to enhance associate performance.
  • Define and manage architecture IT roadmap for the Loyalty & Monetization domain in line with the IT strategy and overarching Enterprise Architecture roadmap.
  • Execution of Roadmap towards target state.
  • IT Domain strategies aligned with overall IT strategy and business domain strategy.
  • Design of consistent standards, principles, policies and reference models in the area of IT Strategy and Enterprise Architecture including application, security, infrastructure, information/data, data analytics and integration architecture.
  • Lead the implementation of principles, policies, and reference models and monitor KPI's across all TOGAF and business domains.
  • Support solution architects translate IT strategy and reference architectures into domain specific architecture visions and reference models.
  • Govern IT decision making through the application of principles, policies, and reference models to solution review and sign-off.
  • Reference architecture: principles, policies, ands reference models defined and in use. -Quality and number of implemented IT principles, policies, and reference models.
  • Stay abreast of innovations and technology trends within our industry and understand the impact on our organization.
  • Incorporate the innovation agenda into the IT strategy and roadmap to accelerate delivery of the business strategy.
  • Proactively stay abreast of emerging technologies and trends and incorporate in IT roadmap and transition plan.
  • Lead the thinking on trends in emerging technologies and strategies and advice business and IT leaders accordingly.
  • Develop and manage an architecture governance process to ensure compliance to security, privacy and regulatory aspects of all projects.
  • Define the architectural principles and policies by which solution will adhere to the security, privacy, and compliance regimes.
  • Support the program & project delivery teams embed security, privacy, and regulatory needs into the solution designs.
  • Instill financial discipline into the architectural ways of working and ensure that the IT roadmap fits into the financial constraints within which the business is operating.
  • Align the roadmap to the long-range plans and financial budgets of the businesses.
  • Ensure that the TCO implications of architect decisions are factored into the solution choices.
  • Additional job duties may be assigned as needed to meet the needs of the business and support our Values.


Required Qualifications

  • Master's degree in computer science, technical field, Technology and/or Business-related field.
  • Equivalent trainings/certifications/experience equivalency will be considered.
  • 8 or more years of equivalent experience in relevant job or field of technology.
  • 6 or more years of experience in a technical capacity or leading teams in systems design, programming, data mgmt., integration, etc.
  • 5 or more years' experience directly responsible for guiding, training, or onboarding team members in relevant technologies, capabilities, or skills.
  • Agile Methodology and/or Scrum, Consultancy Skills, Agile Architecture, ArchiMate, Business Case for Architects.
  • Demonstrated ability to translate conceptual and strategic thinking into practical solutions.
  • Exceptional verbal, written and visual communication skills.
  • Demonstrated experience interacting, partnering, and influencing at all levels of an organization.
  • Strong experience working in cross functional teams.
  • Exceptional written and verbal communication and presentation skills.
  • Leadership and teamworking skills.


Preferred Qualifications

  • Post graduate degree advanced training and or certifications in relevant field/s of study preferred.
  • 5 or more years' experience in Agile teams and Product/Platform based operating model.
  • 5 or more years' experience in leading teams or advancing technical capability in teams.
  • Experience in retail or grocery preferred.
  • Cloud Solution Architect Certification.
  • Experience with GitHub Actions, Azure DevOps Pipelines.
  • Experience with Infrastructure, network, and security aspects.
  • Experience with Enterprise Architecture frameworks (TOGAF) and EA tools (BiZZdesign).


#li-cw1 #li-hybrid #dicejobs
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. When considered together, the companies of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, serving millions of omnichannel customers each week.
Job Requisition: 377738_external_USA-IL-Chicago

The Company
Chicago, IL
10,000 Employees
Hybrid Workplace
Year Founded: 2018

What We Do

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies.

As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.

Why Work With Us

We love fresh perspectives, not just fresh produce. We believe that a diverse workplace fosters creativity, accelerates innovation, and helps us create an even better product. At PDL, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.

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Ahold Delhaize USA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
Chicago, IL

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