Architect - SalesForce

West Monroe isn’t a start-up consulting firm, but we act like one. 

From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers.  What does this mean?  It means we seek out the best of the best, and then we challenge them to make us better.  We celebrate driven professionals who thrive in a collaborative environment.  Our consultants work on front lines – partnering with clients to deliver game changing solutions in the most dynamic industries.  Sound interesting?  Then West Monroe Partners just might be the place for you. 

Think you’re up to the challenge?

West Monroe Partners is looking to hire an Architect to work as part of our Customer Experience practice on Salesforce.com implementations. This consultant will need to demonstrate an understanding of software engineering concepts and be responsible for working on full lifecycle engineering efforts using Agile methodologies, object-oriented design, and accepted design patterns and practices. Candidates will be working collaboratively with client and project teams as well as working from proposal development to deployment.

Responsibilities:

1. Client Delivery

Serve as act as Project Manager for several key clients responsible for day to day operations on one or more projects.
Communicate and report project status to client leadership and IT management, including budget, risks and general business issues
Report budget and finances
Mentor and manage teams of Junior Consultants to be able to keep project on time as well as review work done by the team.
Understand CRM technologies being used on a project to be able to direct how to design, develop, test, and implement a technical implementation project
Quickly respond to client requests for immediate issues while also being able to drive projects to completion
Analyze each client's specific request and determine the underlying problem and recommend proper solutions
On larger engagements, be able to work with larger management teams and determine independencies between the WMP project and other initiatives
On smaller engagements, be able to work hands on in creating deliverables which could include strategy, design, development, testing application and delivering training
2. People and Practice Development

Identify strengths and issues; drive and develop better behavior to create strong consultants
Participate actively in the recruiting process for other consultants
Drive the development and enhancement of WMP’s methodologies and approaches to client delivery and provide thought leadership for internal practice development
Coach and manage other consultants and participate actively in the performance expectation process
3. Business Development

Participate in business development with prospective clients including solution definition, pre-sales, estimating, negotiating and project planning
Present solutions and proposals to clients and prospects
Understand business needs and requirements and help turn those goals into tangible deliverables including projects and detailed proposals, requirements specifications, design deliverables, status reports and project plans
Create work plans, pricing estimates, and risk assessments for prospects
Actively build a professional network and affiliate network in the local community
Successfully manage alliance relationships
Participate in key client relationships and growing those accounts within Customer Experience practice and cross selling to other areas within WMP
Other responsibilities:

Manage client relationships and meet with clients to determine business and functional requirements
Assist in re-engineering business operations and system processes around Sales & Marketing, Customer Service, Customer Self-Service, and Partner Channel Management
Lead teams in performing configuration and customization of the Salesforce.com platform, including templates and best practices specific to Private Equity/Alternative Investment, Asset Management, and Banking/Credit Unions
Participate in and/or lead efforts to develop and execute testing, training and documentation
Facilitate effective change management programs within the client organization including creating and administering communication plans to promote end-user adoption
Act as a user advocate to ensure overall system usability and adoption
 Qualifications:

Bachelor’s degree required - Computer Science, MIS or equivalent
Excellent organizational, verbal and written communication skills
Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development
Experience and expertise in core web technologies including:
HTML5J
avascript
jQuery
Software engineering skills with one or both of the following core competencies:
Force.com Platform (Apex, VisualForce, SOQL, Unit Testing)
Java SE & EE (Java, JSF, SQL)
Demonstrated experience and knowledge of relational databases, data modeling, and ETL tools
Experience with Agile development methodologies such as XP/SCRUMExperience with web services (REST & SOAP, JSON & XML, etc.)
A desire to work with the latest tools, technologies, and methodologies (Force.com Platform, Eclipse, Talend Open Studio, Oracle, MySQL, Visual Studio 2012, object relational (O/R) mapping (NHibernate), NUnit)
A desire to work within a fast-paced, collaborative, and team-based project environment
Interested in developing their professional network through participation in technology user groups, networking events, and technology organizations.
Must demonstrate a willingness to put in the extra effort (extended work hours, participate in events outside of standard working hours) for clients, West Monroe Partners and personal growth
Force.com Certified Developer Certification desired
Ability to travel 50% - 80% 
.

.

West Monroe Partners is an Equal Employment Opportunity Employer - 
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.