Support the availability and performance of the next generation of OCC’s Cloud Platform. Enhance system reliability and developer productivity through automation. Provide guidance to development teams in the areas of cloud technologies, application profiling and monitoring, logging, metrics collection and analysis.
Primary Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.
Collaborate with development, operations and infrastructure teams to ensure availability of services, and to work through implementation issues.
Develop automation for incident response and to prevent problem recurrence
Create and enhance runbooks to respond to service outages or degradations
Assess the production readiness of services
Define and track operational metrics for production performance, reliability, scalability and availability
Architect, develop and maintain shared services and tools to improve reliability and reduce toil across the organization
Contribute to the team’s continuous improvement through research, retrospectives, discussion groups and code reviews
Provide leadership within the team by guiding and mentoring junior members, and preparing stories for the sprint backlog
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.
Experience with maintaining and troubleshooting large-scale distributed systems
Experience with Agile / Scrum methodology
Able to succeed in fast-paced environment with frequent changes
Comfortable communicating with both technical and non-technical audiences
Strong documentation skills
Analytical problem-solving approach
Self-starter – takes the initiative to research, learn and deliver. Anticipates the play.
Team player – humble, collaborative, and focused on making sure the entire team succeeds
Experience managing infrastructure in public cloud environments like AWS (preferred), Azure or GCP
Experience providing visibility using monitoring and alerting tools like Splunk, SignalFx, AppDynamics, Datadog, StackDriver, Sysdig, Prometheus or Grafana
Programming/scripting experience in languages like Java, Bash, Python or Go
Experience with distributed messaging systems like Kafka, RabbitMQ, or ActiveMQ
Experience with container orchestration systems like Kubernetes, Mesos, Docker Swarm or Rancher
Experience with using Continuous Integration and Continuous Delivery (CI/CD) tools like Jenkins, Travis, Harness, Spinnaker, Appveyor, CodeBuild or CodePipeline.
Education and/or Experience:
Bachelor’s or Master’s Degrees in Computer Science, Information Systems or other related field. Or equivalent work experience.
Minimum of 5-8 years of experience in Site Reliability Engineering / DevOps
Certificates or Licenses: