OCC
We clear and settle trades for the options industry.
Chicago, IL

Associate Principal, UX Analyst

| Chicago
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COVID-19

All OCC employees are required to disclose their COVID-19 vaccination status to OCC’s Human Resources department, and provide acceptable proof of vaccination status, as applicable. In addition, OCC requires employees who enter one of its offices to be fully vaccinated against COVID-19 or submit to regular testing as a condition of employment, subject to reasonable accommodation.

Who We Are   

The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.

What We Offer

A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include: 

A hybrid work environment, up to 3 days per week of remote work

Tuition Reimbursement to support your continued education

Student Loan Repayment Assistance

Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely

Generous PTO and Parental leave 

Competitive health benefits including medical, dental and vision

What You'll Do

OCC is transforming how we do work. Join at exciting time as OCC builds out the UX team. Drive experience led design using industry best practices, user research and up-to-date UX methodologies to ensure the best experience for OCC’s customer. Collaborate with business and technology teams to gather research, both qualitative and quantitative. Develop UX standards for OCC and share best practices across the organization. Drive continued adoption of the OCC Design System which is leveraged by dev, business, QA and partner teams. Help prioritize UI enhancements based on user feedback and UX standards.

Champion UX at OCC and deliver a UX vision, along with a plan for evolutionary, iterative updates, that actualizes the larger vision over time, both for new and existing tools and products. Provide leadership, direction and mentorship for a team of interaction designers, UX researchers and BA’s.

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

  • Propose improvements to enhance customer experience and usability, working across teams and strategic initiatives. 

  • Lead UX team to ensure work produced follows OCC high standards. Mentor team members to ensure they grow in their roles, increasing their skills and knowledge of the industry.

  • Manage and coordinate multiple digital projects: 

    • Track and monitor UX/UI progress from inception to completion, ensuring timelines are being met for multiple projects.

    • Proactively communicate project status and manage deliverables to business owners and key stakeholders. Participate in Agile ceremonies and plan sprints to get ahead of Development.

    • Deliver high quality, customer-centric experiences which provide a consistent and device-appropriate experience across all of the organization’s digital channels/ products.

    • Perform business, design, and technical analysis on new and/or proposed efforts that impact the team.

    • Create project documentation as needed.

  • User Experience best practices:

    • Perform usability reviews on content, websites and applications.

    • Create interactive, well annotated, prototypes.

    • Introduce and incorporate the latest technologies and methods to deliver high quality, customer-centric user experiences

    • Deliver UX standards and drive adoption across the organization

      • Propose improvements to enhance customer experience and usability across all digital platforms.

      • Drive engagement in user research program for OCC, building on existing customer engagement.

  • Serves as a liaison among marketing, strategic alliances, product management and product development to to achieve a consistent, successful product for the user.

  • Actively seek opportunities to improve operational efficiencies.

  • Adhere to all policies and procedures and maintain or update related documentation as needed.

  • Perform other duties as assigned.

Supervisory Responsibilities:

  • N/A

Qualifications:

The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

  • Ability to work in a team environment and manage multiple requests and daily tasks simultaneously.

  • Ability to serve as a liaison among marketing, strategic alliances, product management and product development.

  • Leader in the UX space, understanding current best practices and where the movement is going next.

  • Team-oriented individual who can communicate effectively with teammates and management verbally and in writing.

  • Exceptional attention to detail, critical thinking, and organizational skills.

  • Must be flexible with scheduling.

Technical Skills:

  • Advanced knowledge of website design, usability, and information architecture principles.

  • Advanced knowledge with FIGMA or comparable design system tools

  • Advanced knowledge and experience of rolling out user research methods.

  • Advanced knowledge of web analytics and tools.

  • Intermediate knowledge of creating and managing new website functionalities or features.

  • Knowledge of HTML and CSS.

  • Experience with Morae, OptimalSort, Survey Monkey etc.

Education and/or Experience:

  • Bachelor’s Degree in Computer Science, HCI, Web Design or a related field, or an equivalent combination of education and relevant work experience.

  • Seven+ years of progressive experience in web-based role.

  • Project management experience in working with cross-functional teams.

  • Designing E2E user experience (portfolio preferred)

  • Experience with Agile Methodology

  • Experience managing/supervising more junior team members

Certificates or Licenses:

  • N/A

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Where we are

Adjacent to the Willis Tower, close to CTA, Metra and expressways with plenty of food and entertainment options nearby.

Technology we use

  • Engineering
    • .NETLanguages
    • AWS (Amazon Web Services)Languages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
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What are OCC Perks + Benefits

OCC Benefits Overview

Educational Assistance and Student Debt Forgiveness, 12-week paid parental leave, technology stipend up to $2,000, mobile data reimbursement of $35 per month. Open offices, online health coaching.

Culture
Volunteer in local community
Each year, OCC employees select a locally-based charitable organization for each of our three offices (Chicago, Dallas and Washington, D.C.). We offer multiple opportunities to get involved.
Partners with Nonprofits
OCC Partners with local organizations in Dallas, Chicago and DC to raise funds and support their missions. Employees select the charity and are eligible for up to 8 hours of paid time to volunteer.
Friends outside of work
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
OCC provides employees with a 401(k) matching plan managed by Fidelity. We match 50% of contributions up to 6% of an employee's annual gross pay.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
OCC provides employees with a flexible work schedule that includes Flexible start and end times.
Vacation & Time Off Benefits
Generous PTO
OCC employees receive between 22 and 32 days per year of paid time off based on years of service.
Paid Volunteer Time
Sabbatical
Eligible employees get 30 days of paid sabbatical after their first 10 years of working at the company.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
OCC Offers pre-tax commuter benefits for employees in Chicago and Washington, D.C.
Happy Hours
Relocation Assistance
OCC offers relocation assistance which varies based on the position level and location.
Professional Development Benefits
Job Training & Conferences
OCC offers employees professional development opportunities including onsite training courses and the ability to attend job related certification courses, conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $1000.
Lunch and learns
OCC hosts leadership lunches on a regular basis so you can learn about your colleagues and their unique backgrounds.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
Employees are strongly encouraged to stay current in relevant technologies and supports certification programs.

Additional Perks + Benefits

We were just recognized as a best place to work for working parents! Take a look at our blog post here: https://www.theocc.com/Newsroom/Views/2021/04-26-OCC-Designated-as-Best…

An Insider's view of OCC

What are some social events your company does?

Monthly happy hours and cultural celebrations to honor our diverse workforce.

Andre

Executive Director, Talent Acquisition

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