Associate Software Engineer - New Grad

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At Sprout Social, we are building software that is made to last. Our 20,000+ customers rely on us daily to reliably connect them with their customers, so scalability and performance are top of mind. Sprout Social is used by companies and organizations like Chicago Bulls, Sony Electronics, Indiana University, Make-a-wish Foundation, Edelman, and Subaru who rely on Sprout to create stronger relationships with their customers through social media. 

Code quality is an essential ingredient to keeping our platform flexible and rapidly reacting to changes in the market and social media networks. We use a variety of technologies, like Java, Python, MySQL, Cassandra, Hadoop, Elasticsearch, NSQ, Docker, and Kubernetes, to ensure our systems execute at scale, and React and Redux to build intuitive user experiences. 

In our engineering rotational program for new graduates, you’ll be embedded as a member of our cross-functional engineering teams in an Agile development environment, and work across multiple engineering disciplines (back-end, front-end, QA, or mobile). Our engineers work in tandem with product designers and product managers to drive our product initiatives to successful outcomes. Our small teams (7-10 people) provide a friendly and supportive atmosphere to learn while shipping production software.

We’re looking for creative, collaborative and inquisitive learners to build great software with us. If you’re passionate about growing your skills, solving complex problems, and building web applications using cutting edge technologies, we’d love to talk with you!

Note: Applicants to this role should plan to start full-time in the summer of 2021 in our Chicago HQ.

Qualifications

These are the minimum qualifications that our hiring team is looking for in this role:

  • Expected bachelor’s degree in Computer Science, Software Engineering, or a related field in December 2020 or Spring 2021

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

  • Experience with some of the technologies and languages within our stack: Java, Python, Javascript 
  • Previous software engineering internship experience

Within 1 month, you will:

  • Experience Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
  • Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout’s approach to engineering
  • Learn how code is deployed to our end users through collaboration with engineers on your team.
  • Collaborate regularly with your product manager, product designer and fellow engineers to deliver value to our users.
  • Get regular team feedback on your code through code reviews.
  • Deliver business value by shipping your first code change with active pairing/mentoring from your teammates.

Within 3 months, you will:

  • Focus on code quality with meaningful test coverage and legibility.
  • Have a firm understanding of the team’s roadmap and the team’s Agile processes.
  • Contribute to our Agile culture of continuous improvement through retrospective meetings and experimentation-oriented thinking.
  • Build connections with members from other teams through active networking and community building
  • Attend technical design meetings with your teammates to walk through new feature ideas. 
  • Maintain and build upon systems that handle hundreds of thousands of messages a day. 
  • Build your engineering skills by attending in-house presentations, workshops, and training sessions.

Within 6 months, you will:

  • Independently own and deliver stories with peer consultation given user acceptance criteria and visual mockups.
  • Work with your product manager and fellow engineers to create and prioritize quarterly team goals.
  • Collaborate with product managers, product designers, and engineers to come up with the MVPs of new features.
  • Have your first performance conversation with your manager, where you’ll discuss your accomplishments in your role and work together to build goals for your professional growth.

Within 12 months, you will:

  • Have a track record of owning and delivering small-to-medium features on time, from implementation to testing to final delivery.
  • Integrate and use monitoring and alerting tools to know about problems before our users.
  • Participate in architecture discussions with senior team members.
  • Understand trade-offs that exist with engineering solutions, knowing that solutions can favor faster delivery with less strict technical requirements or solutions can favor future technical maintainability with delayed delivery of customer value.
  • Contribute to technical initiatives that improve the health of the team’s systems.
  • Understand how the team uses frameworks and software dependencies and help keep them up to date
  • Surprise us! Use your unique ideas and abilities to change your team in beneficial ways that we haven’t even considered yet.

Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. 

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

  • Insurance and benefit options that are built for both individuals and families
  • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
  • High-quality and well-maintained equipment—your computer will never prevent you from doing your best
  • Wellness initiatives to ensure both health and mental well-being of our team
  • Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our 2020 DEI Report.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster  (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement.

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. 

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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