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Backend Engineer

| Chicago
ReviewTrackers is the rapidly-growing customer feedback platform trusted by tens of thousands of businesses around the world. ReviewTrackers software quantifies the customer experience, extracting data from customer reviews that allows brands to better understand their customers and turn them into lifelong advocates. We are seeking a Backend Engineer who wishes to learn new skills, contribute phenomenal things, and be the best version of themselves.
We are looking for a mid-level backend focussed engineer. You will be working in our data collection, management and processing layers. Most of the work will be in Ruby but there will be opportunities to get into Golang, React and React Native.
We try to balance 75% features, 25% tech debt quarter over quarter. If you love working on a collaborative, product focused team and you know your database dos and don’ts this is the opportunity for you!
What you bring:
  • 1.5+ years practical use of programming in a modern programming language
  • Proven object-oriented programming and functional programming design skills
  • Real passion for technology and building scalable systems
  • Experience with SQL (PostgreSQL) 
  • Excellent communication skills
  • Participated in the architecture and design of new and existing products
  • Never stopped learning, and are always ready to pick up new languages, frameworks, libraries
  • Advanced knowledge of one or more of the following technologies: Ruby, Python, golang, PostgreSQL, Elasticsearch, RabbitMQ
  • Preferred experience using Ruby and PostgreSQL in a production environment
  • Preferred exposure to golang
Engineering team culture:
  • Time dedicated to discussing & POC-ing product ideas created from ALL employees, including engineering
  • Clear and defined promotion path for all engineers
  • Collaborative work environment. Our engineers are super friendly and love to help each other out!
  • We regularly pull in tech-debt items to work on in sprints
  • Weekly 1 on 1 with manager
  • Tight-knit relationship with the Product Team & use data-driven decision making
  • Bi-weekly company wide demo day to find out what individuals throughout the company are working on
  • Monthly Engineering lunch and learns
Engineering Process:
We get our work assignments through two week sprints which include kickoff, grooming (estimation), retrospective and daily standups
Engineer benefits at ReviewTrackers:
  • $1500/year education budget (conferences, continued education)
  • Weekly WFH day
  • Separate monthly budget dedicated to education through books
  • We strive for 3 (2 guaranteed) 100% meeting free days
What you receive: 
  • An opportunity to help shape our business, make significant contributions and accelerate your personal career growth
  • 100% company paid premiums for health(Blue Cross Blue Shield), dental, vision, life, short-term disability, and long-term disability insurance
  • Company sponsored 401k match 
  • Company stock options 
  • FSA 
  • Pre-tax transit benefits 
  • Flexible PTO policy
  • Unlimited opportunity for career growth, learning and company impact
  • Monthly lunch and learns on industry events, product releases, personal finance, buying a home, public speaking and everything in between
  • Take your coworker to lunch on us once a month 
  • Company Kindle with unlimited books of your choosing
  • Stocked kitchen with drinks and snacks
At ReviewTrackers, we foster an inclusive, dynamic, enjoyable yet challenging team environment. We value creating a team that has a diverse set of backgrounds and respect a healthy expression of diverse opinions. We encourage our team to experiment with new ideas. Come join us as we continue to change the way businesses interact with their customers. ReviewTrackers is an equal opportunity employer. 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Pivotal TrackerManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • IntercomEmail
    • SendGridEmail
    • FullContactLead Gen
    • MarketoLead Gen

Location

River North neighborhood with a short walk to dozens of lunch spots and a short jaunt to the CTA Blue, Brown and Red lines and multiple bus lines.

An Insider's view of ReviewTrackers

What are some social events your company does?

From weekly happy hours to monthly lunch-n-learns, we give our employees plenty of time to connect with their coworkers. In addition to our internal events, our employees enjoy social events like music in the park, boat trips, and BBQs on our founder's roof. ReviewTrackers encourages employees to have fun in and out of the office.

Jessica Olinger

Office Manager

How do you collaborate with other teams in the company?

I work across the sales, product and customer success teams each day. From supporting our customers, to sharing insights and feedback with product to ensuring a smooth on-boarding from sales. With an open line of communication, we have solved problems before they've even come to fruition.

Stacey O’Dekirk

Customer Success Manager

How does the company support your career growth?

Being a goal oriented company, when we meet our goals, we are rewarded. I started at ReviewTrackers as a Sales Development Representative and was very vocal about moving up through the sales organization. After exceeding my goals, I was promoted to the inbound team and then to an outbound account executive. I am excited to see what's next.

Andres Ramirez

Account Executive

How do you make yourself accessible to the rest of the team?

As the CEO and Founder of the company, I make it a goal to have lunch with members of the ReviewTrackers team every week. I enjoy getting to know everyone better and learn what drives them. These casual lunches make me more accessible to the rest of the team while allowing them to get to know me on a more personal level as well.

Chris Campbell

CEO

What makes someone successful on your team?

Our team is successful because we seize the day, we are scrappy, we set each other up for success, we honor our commitments, and we ask 'what if'. Living our values every single day.

Sam Bourjaily

Corporate Recruiter

What are ReviewTrackers Perks + Benefits

ReviewTrackers Benefits Overview

100% company paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance
Blue Cross Blue Shield healthcare benefits available for both individuals and families
Company sponsored 401k match
Company stock options
FSA
Pre-tax transit benefits
Flexible PTO policy
Unlimited opportunity for career growth, learning and company impact
Monthly lunch and learns on industry events, product releases, personal finance, buying a home, public speaking and everything in between
Take your coworker to lunch on us once a month
Company Kindle with unlimited books of your choosing
Stocked kitchen with drinks and snacks

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
We have discounts at a number of gyms around the River North area.
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

- Free lunch with coworkers to learn and share from one another.
- Unlimited free books on Kindle for professional and personal development.
- Regularly hosted Lunch ’n Learns.

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