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Backend Engineer

| Chicago

ReviewTrackers is the rapidly-growing customer feedback platform trusted by tens of thousands of businesses around the world. ReviewTrackers software quantifies the customer experience, extracting data from customer reviews that allows brands to better understand their customers. We are seeking a Backend Engineer who wishes to learn new skills, contribute phenomenal things, and be the best version of themselves.  Most of the work will be in Ruby but there will be opportunities to get into golang, React and React Native.

 

We try to balance 75% features, 25% tech debt quarter over quarter.  If you love working on a collaborative, product focused team and you know your database do’s and dont’s this is the opportunity for you!

 

What you bring:

  • 1.5+ years practical use of programming in a modern programming language
  • Proven object-oriented programming and functional programming design skills
  • Real passion for technology and building scalable systems
  • Experience with SQL (PostgreSQL) 
  • Excellent communication skills
  • Participated in the architecture and design of new and existing products
  • Never stopped learning, and are always ready to pick up new languages, frameworks, libraries
  • Advanced knowledge of one or more of the following technologies: Ruby, Python, golang, PostgreSQL, Elasticsearch, RabbitMQ
  • Preferred experience using Ruby and PostgreSQL in a production environment
  • Preferred exposure to golang
     

Engineering team culture:

  • Time dedicated to discussing & POC-ing product ideas created from ALL employees, including engineering
  • Clear and defined promotion path for all engineers
  • Collaborative work environment.  Our engineers are super friendly and love to help each other out!
  • We regularly pull in tech-debt items to work on in sprints
  • Weekly 1 on 1 with manager
  • Tight-knit relationship with the Product Team & use data-driven decision making  
  • Bi-weekly company wide demo day to find out what individuals throughout the company are working on
  • Monthly Engineering lunch and learns
  • Monthly happy hours and quarterly team culture events (axe throwing, movie screenings, Blackhawks games, etc)
  • Weekly company wide happy hours
     

Engineering Process:

We get our work assignments through two week sprints which include kickoff, grooming (estimation), retrospective and daily standups.  We deploy multiple times a day and have a pretty well tooled local development setup.

 

Engineer benefits at ReviewTrackers:

  • $1500/year education budget (conferences, continued education)
  • Weekly WFH day
  • Separate monthly budget dedicated to education through books
  • We strive for 3 (2 guaranteed) 100% meeting free days
  • Biannual Hackathon
     

What you receive: 

  • An opportunity to help shape our business, make significant contributions and accelerate your personal career growth
  • 100% company paid premiums for health(Blue Cross Blue Shield), dental, vision, life, short-term disability, and long-term disability insurance
  • Company sponsored 401k match 
  • Company stock options 
  • FSA 
  • Pre-tax transit benefits 
  • Flexible PTO policy
  • Unlimited opportunity for career growth, learning and company impact
  • Monthly lunch and learns on industry events, product releases, personal finance, buying a home, public speaking and everything in between
  • Take your coworker to lunch on us once a month 
  • Company Kindle with unlimited books of your choosing
  • Stocked kitchen with drinks and snacks
     

At ReviewTrackers, we foster an inclusive, dynamic, enjoyable yet challenging team environment. We value creating a team that has a diverse set of backgrounds and respect a healthy expression of diverse opinions. We encourage our team to experiment with new ideas. Come join us as we continue to change the way businesses interact with their customers. ReviewTrackers is an equal opportunity employer. 

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Pivotal TrackerManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • IntercomEmail
    • SendGridEmail
    • FullContactLead Gen
    • MarketoLead Gen

Location

River North neighborhood with a short walk to dozens of lunch spots and a short jaunt to the CTA Blue, Brown and Red lines and multiple bus lines.

An Insider's view of ReviewTrackers

What’s the vibe like in the office?

You can feel the energy the minute you walk in the door because of the Sonos speakers that are always bumping great tunes. I can see everyone from my desk and easily make my way to the CS, Marketing, Engineering, or Product pods for feedback and questions. We also have lunch tables and a kitchen for meeting spots and informal gatherings.

Jamie Mayer

Solutions Consultant

What does your typical day look like?

My days consists of multiple tasks such as calling the leads that come in, running product demos, or following up with prospects. The most exciting part of my day is talking to people who are genuinely interested in ReviewTrackers and showing them our amazing and valuable product.

Hannah Wise

Inbound Account Executive

How does the company support your career growth?

Constant feedback and communication are crucial to my growth. Developers on the team provide crucial feedback, and they’re always available for questions. Our V.P. of Engineering is willing to provide extra resources such as books or online courses, and he has weekly one-on-one meetings where we discuss my work and resolve any issues.

Saul Ocampo

Junior Software Engineer

How do you make yourself accessible to the rest of the team?

As the CEO and Founder of the company, I make it a goal to have lunch with members of the ReviewTrackers team every week. I enjoy getting to know everyone better and learn what drives them. These casual lunches make me more accessible to the rest of the team while allowing them to get to know me on a more personal level as well.

Chris Campbell

CEO

What makes someone successful on your team?

A member of the Customer Success team must have a collaborative attitude. We are a small team, and everyone has to be willing to help in situations that might be outside of their role but have a larger impact on the team's performance. Varying situations and the growing number of clients means that you need to be adaptable and prioritize tasks.

Kelly Holme

Customer Onboarding Specialist

What are ReviewTrackers Perks + Benefits

ReviewTrackers Benefits Overview

100% company paid premiums for health, dental, vision, life, short-term disability, and long-term disability insurance
Blue Cross Blue Shield healthcare benefits available for both individuals and families
Company sponsored 401k match
Company stock options
FSA
Pre-tax transit benefits
Flexible PTO policy
Unlimited opportunity for career growth, learning and company impact
Monthly lunch and learns
Take your coworker to lunch on us once a month
Company Kindle with unlimited books of your choosing
Stocked kitchen with drinks and snacks

Culture
Friends Outside of Work
Eat lunch together
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Pair Programming
Open Office Floor Plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
We have discounts at a number of gyms around the River North area.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and Learns
Acme Co. hosts lunch and learn meetings once per month.
Promote From Within
Online Course Subscriptions Available
Customized Development Tracks

Additional Perks + Benefits

- Free lunch with coworkers to learn and share from one another.
- Unlimited free books on Kindle for professional and personal development.
- Regularly hosted Lunch ’n Learns.

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