Campaign Operations QA Analyst

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Company Description
Epsilon is the leader in outcome-based marketing. We enable marketing that's built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon's award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world's top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.
Job Description
Ensure quality of launched online campaigns both pre-launch and post-launch. Monitor running campaigns and clients, and troubleshoot ongoing issues with campaigns or clients.
Essential Functions and Responsibilities

  • QA campaigns in both pre- & post-launch to ensure accuracy and correct implementation.
  • QA client integrations, creative content & campaign configurations post launch as needed.
  • Troubleshoot issues that arise with clients, identifying the cause and fix or escalate to appropriate entity.
  • Test new product releases ensuring user experience remains intact.
  • Monitor running campaigns and companies alerting of any anomalies or errors and initiating the process to fix the issue
  • Drive the QA process including: suggesting and implementing process improvements, identifying new tools and coordinating improvements with R&D.


Knowledge, Skills and Abilities

  • 1 years of QA experience, ideally in web environments
  • Software QA or online production/media QA experience.
  • Experience of 3rd party ad servers such as Doubleclick and Atlas a plus
  • Knowledge of Flash, JavaScript, SQL and HTML a plus
  • Knowledge of QA procedures and ability to understand business requirements and translate them to QA requirements
  • Experience in scripting languages and/or automation is a plus
  • Motivated, self-starter, self-learner, highly collaborative, team player
  • Flexible and able to multi-task in a fast paced environment
  • Strong written and verbal communication skills. Experience explaining technical information to non-technical people.
  • Well organized with excellent attention to detail
  • Understanding of web testing techniques is a plus
  • Flexible to work late evenings occasionally to accommodate late launches or issues


Experience and Education
Education: Bachelor degree or equivalent experience
Requirements
College degree and/or equivalent experience. Demonstrated QA and/or Media experience highly preferred. Flash, JavaScript, SQL and HTML highly desired.
Qualifications
Additional Information
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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Location

35 W Wacker Dr, Chicago, IL 60601

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