Our Story: Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving more than 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recognized as one of the best places to work, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.
The Opportunity: The Chief of staff to the CTO is a strategic and integral member of the CTO leadership team. In working closely with the CTO, the successful candidate will help manage and oversee cross-functional projects and initiatives related to product/technology exploration and acceleration while ensuring technology effectiveness across business units
A Day in the Life:

• Oversee strategic business initiatives from development through to successful execution under the guidance of executive leadership
• Assist and communicate with executives in decision-making, program management and initiative implementation
• Develop and manage dashboards and analytics to monitor team performance indicators
• Ensure communication and alignment across different business units and geographies as related to product and technology delivery
• Be a change agent and ensure best practices and improvements through the product lifecycle
• Develop and manage both internal and external CTO Office communications in a way that demonstrates a deep understanding of message content and impact on the intended audience
• Review, design, and execute on improvements to organizational structure, find knowledge and skills gaps and help address them
• Manage and oversee the technology budget in collaboration with Finance
• Oversee the CTO Office planning process from an operational and staffing perspective

Role progression:
Within 1 month, you will:

• Complete new hire on-boarding process including eLearning courses, instructor led training, peer shadowing, and more
• Learn Litera's organization, business strategy and technology processes collaborating with teammates, attending training sessions, and participate in in-product guided experiences
• Meet the team and learn the nuts and bolts of our business and our culture
• Become familiar with best practices, processes, and technology tools including business unit product roadmaps, engineering strategy and plans
• Start taking ownership of key technology metrics and dashboard

Within 3 months, you will:

• Be leading at least one strategic project, as a way to learn our methods and our business
• Reporting out to the Litera executive team on roadmap and release progress
• Have formed ideas and recommendations for managing the full portfolio of projects across all business units
• Make recommendations on improvements for cross business unit communication
• Perform the role of manager and provide coaching and leadership to your team

Within 6 months, you will:

• Defined the long-term design and operations of the Program Management office
• Refresh our dashboards and metrics as needed
• Lead delivery planning and budgeting along with cross functional and business unit teams
• Define release milestones and deliverable structure and content
• Facilitate executive roadmap reviews
• Direct on-time, quality delivery of work; identify and manage risks

About You:

• Bachelor's degree with 7+ years of experience in a product / engineering heavy, operations, or technical program management role. 
• Experience working with and/or leading technical strategy & direction
• Exceptionally organized and experienced in communicating across multiple teams, geographies, and business units
• Experience developing work plans and leading strategic initiatives
• Managing day to day interactions with executives and key stakeholders
• Strong desire to keep learning new things
• Ability to travel on a limited basis
• Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint) and executive presence
• Strong problem solving and troubleshooting with the ability to exercise mature judgment
• Experience with staff development and eagerness to mentor junior practitioner

What Sets us Apart?

• Have direct contact and work directly with the executive team
• Work with a team that has a proven track record
• You'll be challenged and encouraged to broaden your skills
• Regular social & philanthropic events
• Access to personal development courses and tools in our internal learning management system
• Great health benefits, PTO and holiday policies, & more!