OUR STORY:

Ulta Beauty is the largest specialty beauty retailer in the United States and the place for the true beauty enthusiast who gets butterflies as she shops for beauty and experiments throughout our store. We are the only one to provide our guests prestige, mass and salon products and services under one roof – All Things Beauty, All in One Place™. We put our guests at the center of all we do, committing to offer her unrivaled ways to be beautiful in an environment that provides the thrill of exploration and delight of discovery.

 

POSITION SUMMARY:

Ulta Beauty Information Systems Team is currently seeking a Mobile Developer for their Enterprise and Guest Mobility Systems.  The developer will be a member of a talented and versatile team, and will provide technical support to store users, but also to the customers. Support both software (IOS and Android Apps) and hardware (iPhones, iPads, iPods, Samsung, Mobile Printers…) related issues. This team member is also in charge of deploying the apps and working on production issues and fixes. They will be expected to provide technical leadership to the rest of the Mobility DevOps team.

 

CORE JOB RESPONSIBILITIES:  

  • Application Support: Develops procedures and documentation for applications support. Advises on application security, licensing, upgrades, backups, and disaster recovery needs.
  • Incident Management: Manages the prioritization and diagnosis of incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Manages the escalation of unresolved incidents.
  • Problem Management: Undertakes and reviews actions to investigate and resolve problems in systems, processes and services. Assesses problem fixes/remedies. Assists with the implementation of agreed remedies and preventative measures.
  • Security Administration: Maintains security administration processes and checks that all requests for support are dealt with according to agreed procedures. Provides guidance in defining access rights and privileges. Investigates security breaches in accordance with established procedures and recommends required actions and supports / follows up to ensure these are implemented.
  • System Installation & Decommissioning: Undertakes routine installations and de-installations of items of hardware and/or software. Takes action to ensure targets are met within established safety and quality procedures, including, where appropriate, handover to the client. Conducts tests of hardware and/or software using supplied test procedures and diagnostic tools. Corrects malfunctions, calling on other experienced colleagues and external resources if required. Documents details of all hardware/software items that have been installed and removed so that configuration management records can be updated. Develops installation procedures and standards, and schedules installation work. Provides specialist guidance and advice to less experienced colleagues to ensure best use is made of available assets, and to maintain or improve the installation service.
  • Customer Service: Liaises as the routine contact point, receiving and handling requests for support. Carries out a broad range of service requests for support by providing information to fulfill requests or enable resolution. Investigates in order to provide diagnosis and allocates unresolved issues as appropriate.  Contributes to creation of support documentation.
  • Leadership and Communication – Needs to be able to communicate effectively with various levels of people. Lead and mentor junior developers and guide them technically.

 

ADDITIONAL RESPONSIBILITIES:

  •  Deploy and monitor IOS and Androip apps to the field and guests
  • Troubleshoot Native Apps issues end to end and provide remediation recommendation
  • Review and take action and App Crash Reports
  • Troubleshoot and debug to optimize performance.
  • Mobile Device Management Technologies administration – e.g. AirWatch
  • Performs proactive monitoring, configuration management and fault resolution

Requirements

REQUIREMENTS FOR CONSIDERATION:

  • Bachelor’s degree in Computer Science, a related field, or applicable work experience
  • 5+ years of experience in Mobility support or development.
  • Previous experience in Mobile device management.
  • Experience in Native App development or support required
  • Working knowledge of DevOps and SDLC tools like Jenkins, Ansible, Jira required
  • Improve the Mobility Release Management process
  • Previous team leadership experience preferred
  • Strong verbal and written communication skills
  • Able to work independently and successfully in team environment and interface effectively with senior-level customer representatives.
  • Ability to effectively interact with internal and external business partners
  • Flexibility of providing support during odd hours, weekends, and peak seasons
  • Minimal travel required to training/conferences

#LI-CH1

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • JSFFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • Neo4jDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SAP HANADatabases
    • AxureDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • MailChimpEmail

Location

Our satellite campus is in Chicago at 120 S. Riverside Plaza with 100 workstations & conference rooms which associates can reserve.

An Insider's view of Ulta Beauty

What’s the vibe like in the office?

Ulta’s workplace has dashes of colors, roomy cubicles, tastefully done décor, and desk drops of free products. Being in the IT side @Ulta, it also enables me to work on new technologies and learn new things almost daily. We also believe in open and honest communication amongst various teams. Our management also encourages these traits.

Sampath

Lead Analyst - IT Merchandising

What projects are you most excited about?

Since I joined Ulta as Lead IT Analyst for QA Team, I have been part of great expansion initiatives like opening 3 new DCs, new stores in Hawaii, and now excited to be part of opening a Fast Fulfillment Center in Florida!
These complex projects have strengthened my leadership skills and allowed me to be critical part of Ulta’s impressive growth!

Anita

Lead IT Analyst - Supply Chain

How has your career grown since starting at the company?

I started at Ulta Beauty 14 yrs ago as an IT Assoc. supporting all technologies in the store. Having worked on several large projects, it allowed me to progress my career from Developer to Enterprise Architect. Ulta Beauty has provided opportunities for career development and advancement; it’s up to the individual that determines how far you go.

Derek

IT Architect, Enterprise Architecture

How do your team's ideas influence the company's direction?

Ulta empowers its leadership and associates to question the norm and constantly improve. In IT specifically, we leverage and utilize the emerging technologies to meet business needs. Ulta’s leadership understands that technology satisfies the needs of our guests and gives us a competitive advantage.

Tony

Senior Director, IT Data Center & Infrastructure

How does the company support your career growth?

My firm and team understand the importance in giving employees the chance to take initiative & lead projects or improvements. Providing these opportunities not only empowers us to develop our skill sets and push boundaries but also fosters continuous innovation at Ulta.

Heather

Lead IT Risk Assessment Analyst

What are Ulta Beauty Perks + Benefits

Ulta Beauty Benefits Overview

Being rewarded for your hard work never goes out of style. With a number of options to choose from, you can select benefits that meet the needs of you and your family. And benefits begin on your first day of active employment.

In addition to the competitive benefits outlined, we also have a generous Associate Discount of 25% off on retail products and 50% off on salon services.

Culture
Volunteer in local community
Ulta Beauty partners with After School Matters and Skills for Chicagoland's Future.
Partners with Nonprofits
Ulta Beauty is proud to partner with the Breast Cancer Research Foundation, Dress for Success and Save the Children through the Ulta Beauty Charitable Foundation.
Intracompany committees
Ulta Beauty has a variety of Corporate Associate groups, such as the Ulta Green Group.
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Highly diverse management team
Ulta Beauty is committed to ensuring our "Champion Diversity" value and "Inclusion" competency are part of who we are and the decisions we make.
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Ulta Beauty associates can contribute up to the IRS limits of $2,700 annually to their Health Care FSA and up to $5,000 to their Dependent Care FSA.
Disability Insurance
All benefit-eligible associates are provided with company paid short-term disability & long-term disability insurance. Associates may also purchase supplemental critical illness and accident coverage.
Dental Benefits
Ulta Beauty offers dental insurance to eligible associates and their dependents.
Vision Benefits
Ulta Beauty offers voluntary vision insurance.
Health Insurance Benefits
Ulta Beauty offers health insurance to eligible associates and their dependents.
Life Insurance
Ulta Beauty provides all benefit-eligible associates with company paid basic life insurance. Associates may also purchase supplemental term life insurance and supplemental AD&D insurance.
Pet Insurance
Ulta Beauty offers voluntary pet insurance.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Ulta Beauty associates can save for their retirement by participating in the 401(k) plan administered by Fidelity, following 60 days of service.
401(K) Matching
Ulta Beauty matches 100% of the first 3% and 50% of the next 2% of eligible compensation deferred and is 100% vested immediately.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 4 weeks of paid parental leave for the birth parent and provide 2 weeks of paid leave for the non-birth parent.
Flexible Work Schedule
Ulta Beauty provides associates with a flexible work schedule that includes flexible start and end times and summer hours.
Family Medical Leave
All Ulta Beauty associates are eligible to apply for a leave of absence, which will be reviewed for any federal (FMLA) or state protected leave eligibility.
Adoption Assistance
Ulta Beauty provides adoption assistance reimbursement and paid-time off.
Company sponsored family events
Ulta Beauty participates in National Bring Your Child to Work Day.
Vacation & Time Off Benefits
Generous PTO
We believe each associate should have time off from work each year. Ulta Beauty provides the following paid time off: vacation days, personal days, sick days and paid holidays.
Paid Holidays
Paid Sick Days
Ulta Beauty provides paid sick days to associates.
Perks & Discounts
Casual Dress
Company Outings
Teams within Ulta Beauty host company outings semi-annually.
Relocation Assistance
Ulta Beauty provides relocation assistance where eligible.
Professional Development Benefits
Job Training & Conferences
Ulta Beauty offers associates professional development opportunities like onsite training courses and the ability to attend job related conferences and seminars.
Tuition Reimbursement
Ulta Beauty provides financial assistance to active, full-time associates with at least one year of service for tuition-related expenses.
Lunch and learns
Ulta Beauty hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Customized development tracks
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