Braze
Where your passion is welcome and your impact is real.
Chicago, IL

DevOps Engineer

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WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, tens of billions of messages are sent to a network of over 2 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019 and the Forbes Cloud 100. The company has also been selected as one of Inc. Magazine’s Best Places to Work (2019 and 2020), and Crain's Best Places to Work in NYC (2019 and 2020).

WHAT WE'RE LOOKING FOR

We're looking for a Senior DevOps Engineer to help us grow and improve automation, infrastructure reliability, and enable our engineering team to use new technologies in a scalable, reliable, and highly available way. Braze operates at a massive scale, collecting hundreds of billions of data points each month and sending hundreds of millions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. We have infrastructure in a half dozen different data centers all managed by Chef, Terraform, and a lot of caffeine. As a DevOps Engineer at Braze, you will collaborate with our Senior and Staff Engineers to continuously improve the infrastructure and tooling around a collection of these technologies.

WHAT YOU'LL DO

All DevOps Engineers will be working to ensure that Braze meets strict enterprise-grade SLAs with our customers. You’ll become an expert in how our product works from a technical standpoint to ensure that our message sending, big data pipeline, and ingestion platforms can run and scale effortlessly. At Braze, our DevOps team is split into the following four groups, each with their own focus area:

  • Data Operations: As a member of the Data Operations team, you will be directly responsible for our large scale ElasticSearch deployment (hundreds of nodes), Kafka, and the databases that support all of our services. We are seeking a strong operations owner who understands that minor tweaks at this scale have a massive impact on the reliability and performance services as well as automating deployments and maintenance is a key ingredient of running data platforms at scale. 
  • Automation & Tooling: As a member of the Automation & Tooling team, you will be responsible for implementing or building tooling and services that will enable us to continue to scale our operations. You will play a key part in taking the pain out of running operations and will help to improve the day to day workflow of Braze’s engineering teams. 
  • Cloud Operations: As a member of the Cloud Operations team, you will be managing and governing bleeding-edge cloud infrastructure that supports high volume and high scale applications. 
  • Cloud Services: As a member of the Cloud Services team, you will be working cross-functionally with engineering, growth, and a variety of other departments within the organization to utilize services that we offer, in a way that works best for them and provides the most value. Employing best practices and monitoring will act as part of your day to day as everything that we do is operating in a governed way. 

WHO YOU ARE

  • 5+ years of experience as a DevOps Engineer/Systems Administrator/Site Reliability Engineer
  • Working knowledge of GoLang, Python or Ruby
  • Previous experience using configuration management platforms to build and manage hundreds of servers
  • Previous experience using cloud transformation tools such as Terraform, CloudFormation or ACSEngine
  • Previous experience with Kubernetes, ECS, or other container orchestration tools
  • Excellent communication skills
  • Excellent ability to manage multiple tasks and expectations at once

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Flexible time off policy to balance your work and life, including paid parental leave
  • Free daily lunch in the office, including snacks and beverages
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

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What are Braze Perks + Benefits

Braze Benefits Overview

Our health, dental, and vision plans are among the best out there — a happy team member is a healthy one. Our flexible time-off policy lets you balance your work and life in the way that suits you best, and includes paid parental leave. Globally, we support you as you plan for your future, through regionally tailored programs like 401(k) matching through Betterment in the US. When it comes to snacks in the office, we've got you covered — and lunch is on us every single day. When it comes to engaging in the community, we take it seriously. Each year we send team members to conferences around the world to engage with the developer community and learn the latest and greatest updates in all of the technologies we use. And lastly, we support your professional growth through formal career pathing, the Braze University learning platform, and ongoing enablement to foster success. Want more? Further your education with tuition reimbursement.

Culture
Volunteer in local community
Partners with nonprofits
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have a number of ERGs to help enhance our employees' experience while working with us. Including Asians@Braze, Black@Braze, Femmentor, Healthy Minds @ Braze, Jews@Braze, Parents@Braze, Pride@Braze
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

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