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Who We Are

Origami Risk is a wildly successful Enterprise SaaS organization, growing at an exceptional rate!  We are consistently ranked as the #1 Risk Management Information System (RMIS) in the industry’s most comprehensive studies. 

We are proud to be an employer with an outstanding employee satisfaction record, including a Glassdoor ranking of 4.7, a 100% approval of our CEO, and being named in one of Crain’s Best Places to Work in Chicago three years in a row!

Founded by industry veterans committed to bringing new ideas and advanced features to the RMIS market, Origami's innovative software is designed by industry experts with a focus on performance and ease-of-use.  We have numerous advantages, workflows  and analytics designed to improve productivity and better manage Total Cost of Risk—all of which makes our our clients more successful.

Making a Difference

We have an immediate opening for a DevOps Engineer to join our growing IT Operations team. This position will be based in our Chicago IL headquarters.

As a DevOps Engineer, the work will encompass day to day systems operations duties implementing, monitoring, fixing information systems and providing support for the department and organization’s clients. Ideal candidate is an individual who is creative, motivated, energetic, and eager to learn new technologies with a dedication to maintaining a high level of customer satisfaction.

Key Responsibilities

  • Support, maintain, and enhance day-today information systems and infrastructure, through infrastructure as code.

  • Work with development to build and enhance CI/CD pipelines.

  • Design, develop, test, and document new automated solutions to improve current and new processes.

  • Programmatically create infrastructure in AWS, leveraging Autoscaling Groups, Security Groups, Route53, S3 and IAM

  • Reduce 3rd Party and Custom application Build, Deployment, and Configuration complexity through automated solutions

  • Research new technologies and best practices to create and improve new or existing processes

  • Identify, diagnose and correct issues related to the operating systems, software, utilities, AWS environment and ancillary services via Saltstack automation.

  • Perform daily system monitoring, verify the integrity, availability and performance of the infrastructure environment, server resources, systems and key processes, review system and application logs, and verify completion of scheduled jobs.

  • Deploy and maintain operating system software and third-party software utilities, systems and services within company operational guidelines.

  • Conduct system analysis, configuration management and develop improvements for system performance, availability and reliability.

  • Implement and maintain appropriate levels of system security.

  • Manage system backup / disaster recovery procedures; participate in disaster recovery efforts including regular testing.

  • Address and resolve critical system issues as needed on a 24X7 basis including notification, escalation and coordination across the organization.

  • Assist in the support and maintenance of physical infrastructure located in the Chicago/Atlanta/Denver offices.

  • Manage and address incident tickets and change requests within pre-­defined service level agreements.

  • Regularly communicate status of incidents and requests with customers and key stakeholders as dictated by the severity and circumstances of the incident.

  • Maintain updated documentation of all in-­progress and completed projects in appropriate systems as required by team management.

  • Create and maintain system documentation for organizational technologies, including installation, configuration, and appropriate troubleshooting steps.


Qualifications:

  • General understanding of the technology used by the company

  • Expansive knowledge of related technical disciplinary areas

  • Good communication skills with ability to present problem analysis and recommend solutions in a creative and logical manner

  • Ability to anticipate and prevent potential problems

  • Ability to provide procedure, process and policy advice to drive desired results

  • Ability to develop solutions that are thorough, practical, and consistent with functional or customer objectives

  • Ability to apply standard IT concepts and technology in daily work

  • Ability to handle diverse range of issues that require evaluation of a variety of factors including current business trends

  • Bachelor’s Degree in CS or a CS/IT related discipline is preferred, with three years of related professional experience or equivalent combination of education

 

Skills:

  • Proficiency in python, powershell, and bash is a must

  • Ability to use and quickly acclimate to a wide array of technologies and tools with a focus on event-driven AWS Cloud infrastructure

  • Logging: SumoLogic, Syslog, Graylog, Fluent, Elasticsearch, Logstash, Kabana

  • Infrastructure: AWS Cloud, NGINX, Sophos UTM, SaltStack (or equivalent like Puppet, Chef or Ansible)

  • Monitoring: Datadog, New Relic

  • CI/CD: AWS Code deploy, AWS Code Build, Jenkins, Teamcity, SaltStack (or equivalent like Chef, Puppet or Ansible)

  • Services: IIS, AWS Lambda, AWS API Gateway, Apache Tomcat, Kerberos, MySQL, PostgreSQL, NGINX

  • Ability to code and script - emphatic with incremental development, testing and deployments.

    • Languages: python, powershell, bash

    • Tools/Process: git, continuous-integration, continuous-deployment

    • Development philosophy: test-driven design, convention over config, dependency injection, DRY, rapid prototype, service-oriented

  • Experience with a variety of operating systems and technologies to support a diverse environment.

    • Windows 2016/2019, RHEL, CentOS

    • Saltstack automation (or equivalent like Puppet, Chef or Ansible)

  • Strong grasp of automation tools

    • Saltstack or equivalent like Puppet, Chef or Ansible)

    • Done CI, Gradle, BuildBot, Gitlab CI

  • Self-starter/Self-regulated – you don’t need to ask what to do next.

    • Execute projects with minimal direction.

    • Organized, concise, efficient

  • Collaborative – breaching functional borders.

    • Interpersonal skills are a must!

    • Strong focus on business outcomes.

    • Consistently developing knowledge of the business and our impact in the market.

  • Design, document, and implement an automated unit-testing for a real-time configuration management system.

 Clearance Requirements:

Applicants selected will be subject to a background check, a government security investigation and must meet eligibility requirements to be considered for the position. Accordingly, U.S. Work Authorization is required.

Origami Risk is a drugfree work place. Equal Opportunity Employer M/F/D/V

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Location

222 N LaSalle St, Chicago, IL 60601