DevOps Engineer

| Hybrid
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Who We Are

Origami Risk is a wildly successful Enterprise SaaS organization, growing at an exceptional rate!  We are consistently ranked as the #1 Risk Management Information System (RMIS) in the industry’s most comprehensive studies. 

We are proud to be an employer with an outstanding employee satisfaction record, including a Glassdoor ranking of 4.7, a 100% approval of our CEO, and being named in one of Crain’s Best Places to Work in Chicago three years in a row!

Founded by industry veterans committed to bringing new ideas and advanced features to the RMIS market, Origami's innovative software is designed by industry experts with a focus on performance and ease-of-use.  We have numerous advantages, workflows  and analytics designed to improve productivity and better manage Total Cost of Risk—all of which makes our our clients more successful.

Making a Difference

We have an immediate opening for a DevOps Engineer to join our growing IT Operations team. This position will be based in our Chicago IL headquarters.

As a DevOps Engineer, the work will encompass day to day systems operations duties implementing, monitoring, fixing information systems and providing support for the department and organization’s clients. Ideal candidate is an individual who is creative, motivated, energetic, and eager to learn new technologies with a dedication to maintaining a high level of customer satisfaction.

Key Responsibilities

  • Support, maintain, and enhance day-today information systems and infrastructure, through infrastructure as code.

  • Work with development to build and enhance CI/CD pipelines.

  • Design, develop, test, and document new automated solutions to improve current and new processes.

  • Programmatically create infrastructure in AWS, leveraging Autoscaling Groups, Security Groups, Route53, S3 and IAM

  • Reduce 3rd Party and Custom application Build, Deployment, and Configuration complexity through automated solutions

  • Research new technologies and best practices to create and improve new or existing processes

  • Identify, diagnose and correct issues related to the operating systems, software, utilities, AWS environment and ancillary services via Saltstack automation.

  • Perform daily system monitoring, verify the integrity, availability and performance of the infrastructure environment, server resources, systems and key processes, review system and application logs, and verify completion of scheduled jobs.

  • Deploy and maintain operating system software and third-party software utilities, systems and services within company operational guidelines.

  • Conduct system analysis, configuration management and develop improvements for system performance, availability and reliability.

  • Implement and maintain appropriate levels of system security.

  • Manage system backup / disaster recovery procedures; participate in disaster recovery efforts including regular testing.

  • Address and resolve critical system issues as needed on a 24X7 basis including notification, escalation and coordination across the organization.

  • Assist in the support and maintenance of physical infrastructure located in the Chicago/Atlanta/Denver offices.

  • Manage and address incident tickets and change requests within pre-­defined service level agreements.

  • Regularly communicate status of incidents and requests with customers and key stakeholders as dictated by the severity and circumstances of the incident.

  • Maintain updated documentation of all in-­progress and completed projects in appropriate systems as required by team management.

  • Create and maintain system documentation for organizational technologies, including installation, configuration, and appropriate troubleshooting steps.


Qualifications:

  • General understanding of the technology used by the company

  • Expansive knowledge of related technical disciplinary areas

  • Good communication skills with ability to present problem analysis and recommend solutions in a creative and logical manner

  • Ability to anticipate and prevent potential problems

  • Ability to provide procedure, process and policy advice to drive desired results

  • Ability to develop solutions that are thorough, practical, and consistent with functional or customer objectives

  • Ability to apply standard IT concepts and technology in daily work

  • Ability to handle diverse range of issues that require evaluation of a variety of factors including current business trends

  • Bachelor’s Degree in CS or a CS/IT related discipline is preferred, with three years of related professional experience or equivalent combination of education

 

Skills:

  • Proficiency in python, powershell, and bash is a must

  • Ability to use and quickly acclimate to a wide array of technologies and tools with a focus on event-driven AWS Cloud infrastructure

  • Logging: SumoLogic, Syslog, Graylog, Fluent, Elasticsearch, Logstash, Kabana

  • Infrastructure: AWS Cloud, NGINX, Sophos UTM, SaltStack (or equivalent like Puppet, Chef or Ansible)

  • Monitoring: Datadog, New Relic

  • CI/CD: AWS Code deploy, AWS Code Build, Jenkins, Teamcity, SaltStack (or equivalent like Chef, Puppet or Ansible)

  • Services: IIS, AWS Lambda, AWS API Gateway, Apache Tomcat, Kerberos, MySQL, PostgreSQL, NGINX

  • Ability to code and script - emphatic with incremental development, testing and deployments.

    • Languages: python, powershell, bash

    • Tools/Process: git, continuous-integration, continuous-deployment

    • Development philosophy: test-driven design, convention over config, dependency injection, DRY, rapid prototype, service-oriented

  • Experience with a variety of operating systems and technologies to support a diverse environment.

    • Windows 2016/2019, RHEL, CentOS

    • Saltstack automation (or equivalent like Puppet, Chef or Ansible)

  • Strong grasp of automation tools

    • Saltstack or equivalent like Puppet, Chef or Ansible)

    • Done CI, Gradle, BuildBot, Gitlab CI

  • Self-starter/Self-regulated – you don’t need to ask what to do next.

    • Execute projects with minimal direction.

    • Organized, concise, efficient

  • Collaborative – breaching functional borders.

    • Interpersonal skills are a must!

    • Strong focus on business outcomes.

    • Consistently developing knowledge of the business and our impact in the market.

  • Design, document, and implement an automated unit-testing for a real-time configuration management system.

 Clearance Requirements:

Applicants selected will be subject to a background check, a government security investigation and must meet eligibility requirements to be considered for the position. Accordingly, U.S. Work Authorization is required.

Origami Risk is a drugfree work place. Equal Opportunity Employer M/F/D/V

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • CSSLanguages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ASP.NETFrameworks
    • React NativeFrameworks
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • SmartsheetManagement
    • BoxManagement
    • DrupalCMS
    • HootsuiteCMS
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SageCRM
    • SalesforceCRM
    • Salesforce CPQCRM
    • Campaign MonitorEmail
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • GrooveLead Gen
    • DemandbaseLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • LatticeCollaboration
    • SmartsheetProject Management

Location

Our Chicago HQ office is situated right on the river at LaSalle & Wacker – convenient to both the Loop and River North neighborhoods downtown. The building itself has restaurants and amenities inside along with plenty others within a one block radius. It is public transit friendly as well!

An Insider's view of Origami Risk

What are some social events your company does?

My day-to-day role is already fulfilling, but getting the chance to plan office parties, events, and happy hours for our Chicago office just helps to emphasize our strong culture. Being on the “Fun Committee”, I bring these socials to our London office while traveling for work too. There are plenty of reasons to celebrate while at Origami!

Matt B

Associate Client Service Executive

How do you collaborate with other teams in the company?

Our teams work cross-functionally to validate ideas, implement best practices, or share insights on market trends. We set agendas, outline goals, and follow up with key next steps. Through this practice of collaboration and a culture of accountability and ownership, we can best support our clients and empower them to achieve success on our platform

Anooja C

Senior Market Strategy Lead - Healthcare

How does the company support your career growth?

3 years ago, I started as an Analyst, but through my adaptability, analytical creativity, and effective collaboration, I was able to move up roles. Origami offered to pay for certifications, provided an extensive knowledge base, and great mentorship. The team helps define a clear path toward growth and gives you exactly what you need to achieve it.

Pedro N

Senior Client Service Executive

What unique initiatives do you have that encourage innovation?

We have very high expectations of ourselves. As Origamians, we want to be the best -- as individuals, as a team, and for our clients. These high expectations translate into creating solutions that go above and beyond.

Jaime H

Vice President of Product

How would you describe the company’s work-life balance?

Origami encourages a healthy work-life balance for all employees whether they are in an office or remote. Origami truly respects and cares for employees by providing support in many different ways - gym memberships, company outings, volunteer efforts, flexible work schedules, and more!

Beth S

Service Delivery Manager

What are Origami Risk Perks + Benefits

Origami Risk Benefits Overview

We are committed to providing our colleagues with comprehensive and affordable benefits for themselves and their family. We offer maximum options and flexibility in our packages.

Culture
Volunteer in local community
We recently helped create a mural in Englewood with Green Star Movement. Our Denver office teamed up with VOC and Grow Local Colorado to help harvest vegetables to donate to local people in need.
Partners with nonprofits
Past partnerships include Cradles to Crayons, Feeding America, Unicef, Toys for Tots, Restaurant Workers' Community Foundation, and World Health Organization.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Opportunity for pre-tax contributions through Medical, Limited Purpose, Dependent Care, Transit, and Parking FSA Accounts.
Disability insurance
Short-term and long-term disability benefits are 100% paid by Origami.
Dental insurance
2 competitive dental plans available.
Vision insurance
Vision is 100% paid for by Origami.
Health insurance
2 competitive medical plan options (traditional & HSA eligible).
Life insurance
100% paid by Origami with opportunity to elect additional voluntary life insurance.
Pet insurance
Partnership with Nationwide for discounted pet insurance plans.
Wellness programs
Annual wellness reimbursement.
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Origami matches up to 4%.
Performance bonus
Annual target bonuses.
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Origami provides up to 12 weeks of paid parental leave.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Pre-tax benefits for transit & parking.
Company-sponsored outings
Annual all-company retreat, summer & holiday parties, luncheons, sporting events, and more!
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Origami's kickball league is on the road to victory!
Fitness stipend
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Voluntary annual membership to mentor or be a mentee internally.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Certifications are fully funded.
Personal development training

Additional Perks + Benefits

We listen to & take action on colleague feedback to ensure our offering continues to support and enrich their day to day lives. It's just work - enjoy the ride!

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