DevOps Engineer

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We are looking for a DevOps Engineer to join our engineering team at CraftJack and build our infrastructure automation from the ground up. We will look to you to lead us in our efforts to create infrastructure to streamline development and deployment of our applications.  You will be responsible for working to scale out our systems through bleeding-edge technology for a company striving for personal and team development.

What is the vision for this role?

We are a small team of experienced software and QA engineers and are looking for someone with expertise in how we can better support our business through AWS automation.  CraftJack is growing and we want to tackle problems before they happen and invest in our future. Right now we run everything on AWS. We have been able to support ourselves with minimal experience in automation but are ready to cast aside old habits.  A great fit for this role is someone who is ready to take an active part in architecting and building automation that can help our team produce software more efficiently and reliably. We don’t have much in place so you would be the person making and implementing decisions.

What will you do?

  • Software releases on a (currently) biweekly basis.  We would love to release more but currently we release after every 2 week sprint.
  • Work to create a continuous delivery pipeline to automatically push code through the environments using tools available in AWS and other services.
  • Deploy, debug, and optimize our dev, test, and production Windows/Linux instances.
  • Own and maintain the production infrastructure - patches, backups, upgrades, AMI’s, and security
  • Work to create tools to allow development teams to self-serve their platform needs
  • Daily interaction with developers and participation in the development process
  • Develop automation for deploying, scaling and maintaining the cloud primarily using an automation tool (like Puppet, Chef, Ansible)
  • Investigate new open source tools and technologies to add new services or help improve our operational excellence. 
  • Train fellow co-workers on best deployment practices and support them in using the cloud.  We are quick learners and ready to tackle new challenges.

What is the team like?

  • We want to use the best tool for the job… if there is something better then let's try it.
  • We are Agile and work in two-week sprints.
  • We are disciplined when it comes to testing.  We have a large suite of automated tests covering our web, backend, and mobile applications.  
  • We want to have fun at work. Work hard, play hard.
  • We spend time to train new people who join the team and adjust how we work together via retrospectives.

What would be my career trajectory?

As a company we have a very flat hierarchy.  Your direct manager will be Ryan Ferretti (https://www.linkedin.com/in/ryanferretti) and his boss is our general manager, Chris Brown (https://www.linkedin.com/in/brown784).  If you care about building experience by releasing automation, accomplishing goals, and learning new things, this is the right place for you. If you care about titles and meetings, this is not the right place for you.  Our belief is there will always be “the next job” so push yourself to learn and grow in the time you are here.

What is work like at CraftJack?

CraftJack is an emerging online referral service that is an operating brand of HomeAdvisor, the leading online marketplace helping homeowners and home service professionals connect.

Think of CraftJack as a startup without all of the risks: no late (or missed) paychecks, no need to find your own expensive health insurance plan, no working for a tiny fraction of your market value. It also means no corporate atmosphere with strict dress code, no watered-down coffee, and no stuffy bureaucracy to drown out your ideas. We value every team member and if we hire you, it’s because we think you can do great things with us.

We aren’t going to sugar-coat everything.  We have our challenges like every other business.  Where we separate ourselves is having the willingness and motivation to take our challenges head-on before they grow.

Where is the office?

This is for a full time position in our Evanston office.  We do allow remote work when you need it (we are currently all remote right now given the Covid-19 restrictions).  We have a take-as-you-need vacation policy because we know how important it is for everyone to be refreshed when they come to work.

If you’re excited about joining a collaborative, high-impact team, send us your resume to start the conversation.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavascriptLanguages
    • Google AnalyticsAnalytics
    • HotjarAnalytics
    • VWOAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • MailChimpEmail
    • MandrillEmail

Location

825 Chicago Ave., Evanston, IL 60202

An Insider's view of CraftJack

How would you describe the company’s work-life balance?

Our ethos on work-life balance and productivity today is all about performance and delivering results; less about the hours and more about the quality of the work itself. We prefer working smarter than working longer, often resulting in individuals curating their own day with enough overlap for collaboration while affording personal flexibility.

Noah Mishkin

Founder & VP of Operations

What's the biggest problem your team is solving?

After receiving feedback and questions about certain projects, efforts, initiatives, and how we prioritize product releases, it was clear we could use more information. This launched a new internal video series called, "What Is That?!", 13-minute interviews explaining how efforts align with core values, corporate goals, and customer-centric care.

Noah Mishkin

Founder & VP of Operations

How does the company support your career growth?

Individuals have opportunities to grow here at CraftJack with access to tuition reimbursement, certificate programs, and internal mentorship. We host quarterly business reviews which include a workshop focused on personal and professional growth. We've seen careers grow from part-time internships to full-time new management positions.

Noah Mishkin

Founder & VP of Operations

What is your vision for the company?

I see CraftJack continuing to do what we are best known for: questioning every precedent, principle, and asset within our industry, staying true to our customer's best interest while exploring new technology driven innovation to improve on the successful developments we've already created.

Noah Mishkin

Founder & VP of Operations

What are some things you learned at the company?

A key fundamental factor in my leadership style is empathy. It's less about making decisions based on what I've read or heard works, rather, determining what I myself would and would not appreciate as an employee. Additionally, learning how to be present in a moment and listen well is often far more effective than providing advice.

Noah Mishkin

Founder & VP of Operations

What are CraftJack Perks + Benefits

Culture
Volunteer in local community
We participate in volunteer projects like Habitat for Humanity.
Open door policy
Team based strategic planning
Pair programming
Flexible work schedule
Remote work program
Health Insurance & Wellness Benefits
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Professional Development Benefits
Job training & conferences
Tuition reimbursement

Additional Perks + Benefits

Local employee perk discount program. Flexible vacation and sick leave. Great health insurance options to choose from.

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