Job Description

SilkRoad Technology's software and services platform helps our clients attract, retain and align people to their business. Our solutions start with Global Client Services to provide strategic HR and business expertise. SilkRoad Technology then designs secure solutions tailored to business requirements at scale for global companies. We deliver personalized experiences for employees to drive engagement across the employment lifecycle and enable measurable and better business outcomes.

The DevOps Manager is responsible for the availability and performance of SilkRoad Technology products and services. As part of the Engineering team, the DevOps Manager will be involved in deployment, automation, virtualization, monitoring and troubleshooting across SilkRoad services and applications.

Your contributions to SilkRoad will include:

  • Owning the DevOps strategy for all SilkRoad products and services.
  • Championing DevOps process and ensuring our DevOps strategy is implemented in end-to-end development.
  • Discovering ways to improve existing architecture, keeping in mind various automation tools.
  • Managing other DevOps engineers and ensuring full efficiency from DevOps process team including developers, QA, and release management.
  • Acting as an escalation point for qualified service degradation incidents and background provisioning issues.
  • Acting as a knowledgeable expert on configuration management and deployment tools.
  • Supporting the implementation of DevOps / Continuous Integration / Continuous Delivery for SilkRoad's new product initiatives and existing products.
  • Acting as a cloud expert for architecting components, infrastructure, and tools.
Required Skills
  • Excellent hands-on knowledge of Configuration Management and Deployment tools.
  • Proficient with Git and Git workflows.
  • Takes operational responsibility; delegates; raises awareness of projects at risk or people problems.
  • Proficient in developing Continuous Integration and Continuous Deployment pipelines using modern tools such as Jenkins and Octopus.
  • Knowledge of cloud platforms.
  • Able to deploy, configure, monitor, and diagnose cloud services and SaaS applications.
  • Experience with scripting technologies and modern programming languages such as C#, and Powershell.
  • Proficient with computer software and MS Office applications, including Word, PowerPoint and Excel.
Required Experience
  • Minimum of 3 years' experience with Azure or other cloud technologies including orchestrating and provisioning.
  • Minimum of 5 years' experience working with the Microsoft stack, including .NET, SQL Server, IIS, Windows Server 2008+.
  • Minimum of 5 years' experience as DevOps Engineer.
  • Experience with Windows configuration management tools is a plus.
  • Bachelor's degree in Computer Science or other technical discipline, or equivalent experience.
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • SqlLanguages

Location

We're located on Wacker Drive and Monroe Street on the Chicago River. The plaza provides a great place to soak up summer sunshine at lunch.

An Insider's view of SilkRoad Technology

What are some social events your company does?

We hold social events in the office often at SilkRoad. We have an awesome culture here, so we often have social events to celebrate birthdays, weddings, baby showers, etc. of employees in our Chicago office. We also always have social events when remote employees are in the Chicago office. For example, the other week we had a “game day” at the end

Courtney

Manager, Client Renewals

How do you collaborate with other teams in the company?

My role is to actively work with client company executive sponsors and their subject matter experts and to also play a unique role internally within SilkRoad. I collaborate internally with marketing, sales, services, product management & development to bring forth the client’s voice, industry knowledge/trends, best-practices, & thought leadership.

Mimi

Sr. Director, Strategy & Transformation

What are SilkRoad Technology Perks + Benefits

SilkRoad Technology Benefits Overview

We complement an environment that fosters success and fun, with a full range of benefits and perks to meet the needs of you and your family. SilkRoad aims to provide peace of mind when it comes to employee's health and financial well-being. We offer a wide range of benefits including health and life insurance, 401(k) plan with company match, volunteer program, and expanded maternity and paternity leave. The perk that transcends the rest is our flexible, work happy environment! SilkRoadies enjoy generous paid time off, flexible work options, and dress for your day freedom.

Culture
Volunteer in local community
Paid day off to volunteer and office-based volunteer activities.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 12 weeks of paid maternity/paternity leave and an additional 4 weeks of unpaid leave, for a total of 16 weeks of parental leave.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Flexible Time Off - SilkRoadies love the Flexible PTO policy. Our flexible paid time off benefit can be used for vacation, personal / family illness, or personal reasons.
Paid Volunteer Time
Our Volunteer Time Off program provides employees 8 hours per year of paid time off to volunteer.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
SilkRoad offers commuter spending accounts
Company Outings
Stocked Kitchen
Some Meals Provided
Occasional office lunches are provided.
Fitness Subsidies
Professional Development Benefits
Lunch and learns
SilkRoad hosts lunch and learn meetings throughout the year.
Cross functional training encouraged
Promote from within
Time allotted for learning
Paid industry certifications

Additional Perks + Benefits

SilkRoad realizes the importance of a healthy work-life balance. Our generous PTO and flexible work environment support this balance. For most positions, you control where and how the work gets done. Of course there are some jobs that do require more structure, particularly those that directly interface with our customers, but our overall philosophy is that you control your work dynamics and the results are what matter most.

We embrace a people-first culture and have built an environment where employees are valued, and their voices heard. We continually evaluate our benefits programs to ensure they meet the needs of our employees.

Happy, engaged employees mean happy customers!

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