Director, Internal Tools

| Remote | Hybrid
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Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Passionate about building great software products?

At Tempus, software products are owned and developed by small, autonomous teams composed of developers, designers, scientists, and product managers. You and your team set the goals, build the software, deploy the code, and contribute to a growing software platform that will make a lasting impact in the field of cancer research and treatment

The Team:

We are looking for a strong leader to build the team, roadmap and strategy for our Internal Tools group as part of the Engineering Operations organization at Tempus. This role directly oversees the design and implementation of build-test-deploy infrastructure and tools that all Tempus product and research teams rely on. You will directly influence toil, operational maturity and developer productivity at the company. 

The Internal Tools Team comprises Engineering Leads and Software Engineers in development and test directly working with Product teams.

Why we’re looking for you:

  • You take pride in fostering a culture of psychological safety and continuous learning for your engineers. You take pride in the success of your people.
  • You are passionate about reducing toil for your internal customers (developers) through identifying high-scale, high-value operational patterns.
  • You are comfortable with ambiguity and are able to find the optimal path forward for your stakeholders through collaboration and unmatched ability to ask the right questions regardless of complexities.
  • You are opinionated about design and implementation choices for both developer productivity and test automation infrastructure and open to challenge the status quo.
  • You measure everything your team produces, as the best indicator of progress and prioritization and before making investment decisions.
  • A high level of skill with managed services offered by various cloud providers - AWS and GCP strongly preferred.
  • Strong understanding of the full stack of abstractions provided by modern container orchestration platforms such as Kubernetes, ECS, and Docker Swarm. We use Kubernetes.


Bonus points for:

  • Experience with one of the many infrastructure-as-code tools such as Terraform (our favorite), CloudFormation, Ansible, Salt, Packer, Puppet, Chef, or similar
  • Experience with containerized workloads. We use Kubernetes, Docker, and ECS.
  • Previous experience in the healthcare sector and securing infrastructure to standards or compliance frameworks such as HIPAA, HITRUST, or ISO


Responsibilities for the Position:

  • Collaborate with cross functional partners and stakeholders across Tempus Product, Technology and Data science organizations to set and achieve optimal outcomes.
    • Includes quarterly planning and delivery through post-release adoption and maintenance of tools and infrastructure.
    • Manage and communicate dependencies, risks and progress across multiple horizontal (Platform, Security Ops, IT) and vertical product delivery teams throughout the planning and delivery cycle.
    • Capacity and budget planning for projects, software licenses, contracts that fall under your purview. 
  • Hire and help uplevel autonomous teams of Software and Test Automation Engineers in order to scale and mature systems and operations.
  • Measure the impact of your teams and set clear expectations and goals aligned towards individual and organizational growth



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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • GCPLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • LookerAnalytics
    • TableauAnalytics
    • FigmaDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • DocuSignCRM
    • SalesforceCRM
    • MarketoLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration

Location

Our Chicago office is located in downtown River North. Right on the river and close to neighborhoods like Fulton Market, Central Business District, Lincoln Park, and Streeterville, it's a lively area with convenient transportation access and is home to many bars, restaurants, and coffee shops.

An Insider's view of Tempus AI

What’s the vibe like in the office?

The casual setting here in the Chicago office makes everyone less intimidating and more approachable. It's nice to be in an environment where our day-to-day work actually makes a difference, I feel valued. Tempus is also great at welcoming everyone with different backgrounds.

Alexis

Clinical Lab Associate

How do you collaborate with other teams in the company?

I collaborate with various hiring teams on a daily basis. Through weekly meetings, strategic planning, events, and messaging, hiring teams and I have built a collaborative hiring process and have become trusted partners to bring top talent to Tempus. We rely on honest communication, shared goals, and the right tools to set us up for success!

Emma

Recruiter

How does the company support your career growth?

I am always looking for the next opportunity to grow my career, and Tempus has a wealth of opportunities in many departments. Through emerging leaders programs and ongoing conversations with my managers, Tempus has always been supportive in guiding me to find work that is fun, interesting, and maximizes my potential.

Aaron

Senior Operations Manager

What are some things you learned at the company?

One of the things that molded my growth was seeing how much thought goes into the decisions, and how much leadership seeks feedback from the people around them, to help understand the impact of decision-making. Just being a sponge in the room is inspiring. I adapted the styles of many leaders here and use that to create my own leadership style.

Anita

Laboratory Operations Manager

What are Tempus AI Perks + Benefits

Tempus AI Benefits Overview

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability Insurance
Flexible Spending Account
Commuter Benefits
Parental Leave
Charitable Matching Program
Employee Assistance Program (EAP)
Pet Insurance
Company Cafeteria with Breakfast, Lunch & Grab & Go Options
Stocked Kitchen with Snacks
On-Site Barista
Discounted Gym Membership
Discounted Divvy Membership
Diversity & Inclusion Initiatives
Team & Company Outings

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
All staff in Tempus’ laboratories are subject to Tempus’ separate laboratory PTO policies.
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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