Director - Software Engineering / Tech lead

| Chicago
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Job Description

CCB CBC Technology is seeking Software Engineering Director to join our Customer Profile Utility product organization as an Area Technical Lead and manage agile delivery teams. These teams work closely with our business partners/Area product owners to build strategic solutions that enable and exception customer experience and data quality.

As an experienced member of our technical organization and product team we look first and foremost for people who are passionate around solving business problems through innovation & engineering practices. Expertise in various technology delivery concepts including Domain Driven Design, API oriented development, microservice and event based architectures, and automation are essential. You will manage teams in building cloud based solutions leveraging modern patterns with implementations in both our private and public cloud platforms.  Additionally efforts to drive down our legacy footprint and improve data quality are goals within this product.

We embrace a culture of experimentation and constantly strive for improvement and learning. You’ll work in a collaborative, trusting, thought-provoking environment that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.

Responsibilities:

·        Primarily responsible for managing agile software delivery teams and partnering with the Area Product owner.

·        Deliver solutions leveraging modern technologies including cloud backed APIs and microservices utilizing distributed database technologies.

·        Responsible for all aspects of technology delivery.

·        Strong risk management mindset relative to managing risk and delivering technical tasks related to the solution e.g. breaks, defects, patches & upgrades

·        Strong talent assessment and talent management background

·        Mentor team members to progress their technical and professional skills

·        Build and maintain relationships with business and technology team members.

·        Triage technical issues and lead teams toward solving problems.

·        Plan team capacity to accommodate demands.

·        Build a diverse and inclusive team and culture within the organization.

·        Drive down legacy technology platform footprint.

·        Background in legacy technologies such as SOA and Mainframe a plus but not required.

Qualifications:

·        BS/BA degree or equivalent experience Computer Science or related field.

·        8+ years of experience on technical Delivery teams and enterprise products.

·        3+ years of managing technical Delivery teams and enterprise products.

·        Demonstrated proficiency in application, data and infrastructure architecture disciplines.

·        Demonstrated proficiency with server side languages such as Java, Python, Ruby, PHP and JavaScript frameworks such as Angular JS, React and Amber.

·        Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.

·        Demonstrated experience building internet scale platforms from the ground up. Strong understanding of OOP & SOA principles, enterprise design patterns and industry best practices with experience using modern technology (e.g. Java, Cassandra, Kafka) and design patterns (e.g. microservices, APIs).

·        Expert level experience designing and building REST web services at internet scale.

·        Experience in cloud technologies and patterns (AWS, Google Cloud).

·        Experience with automated testing tools and capabilities (Cucumber, Selenium, ATDD, TDD).

·        Experience with high volume, mission critical applications. 

·        Strong analytical and troubleshooting skills.

·        Experience with tuning high volume applications. 

·        Familiarity with database technology such as MySQL, Oracle, DB2, or Amazon RDS and messaging technologies such as IBM MQ and Apache Kafka.

·        Excellent verbal communication skills.

·        Good problem solving skills.

·        Strong organizational and management skills.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • AWSLanguages
    • CloudFoundryLanguages
    • AzureLanguages
    • KubernetesLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • AccessDatabases
    • CassandraDatabases
    • DB2Databases
    • MariaDBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • DynatraceDatabases
    • Splunk Databases
    • PromtheusDatabases
    • GrafanaDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

Chicago, IL

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program
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