Director of Technology, CloudOps & SRE

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Jellyvision is hiring a Director of Technology, CloudOps & SRE

Jellyvision’s headquarters is in Chicago, and, post-COVID, many of us will be returning to the Chicago offices (by choice, not requirement -- our philosophy is “Flexible First”). But this position is also eligible for work by a remote employee out of CA, FL, GA, IL, KY, MA, MI, MN, NY, NC, OH, OR, PA, TX, UT, WA, or WI.

Who we are

We at Jellyvision are the proud parents of ALEX®, an interactive employee communications platform that makes tricky decisions—like choosing and using employee benefits—easier and more enjoyable. The success of ALEX has exceeded our wildest work-related dreams, which is why we need a talented Director of Technology, CloudOps & SRE to help us.

How you'll help

As a Director of Technology, CloudOps & SRE you’ll lead a team of talented engineers in designing, building, and delivering our suite of products.

What you'll do

  • Lead the build and operations of our DevOps, Cloud and Technology Operations services
  • Deliver on our commitment on Continuous Delivery with lean development processes, and easy to use pipelines, & tools
  • Drive modern cloud-native, K8s, & serverless technologies
  • Maintain a secure & sustainable environment for Developers to deliver continuously & safely
  • Leverage industry best practices & standards to drive the right mix of toolchain for Jellyvision. Recommend opportunities to build/buy.
  • Enable agile delivery by ensuring architecture of Products & Platforms are built with active collaboration with Product Delivery teams.
    • Ensure technology choices are enablers of agile delivery
    • Work with the product delivery teams to develop and evolve the architecture
  • Drive the technology strategy so we build core capabilities to support Product & Business goals.
    • Look ahead to business goals and infer & plan for technology capabilities we need to be able deliver on the long-term goals and plan the architectural runway.
    • Most critically, you will need to show the options and value of these investments and help the broader Operations leadership team guide appropriate & timely investments.
  • Be the tech visionary through the product planning & delivery lifecycle.
    • Help Product navigate tech pitfalls, ensuring we are seamlessly contracting and planning with vendors / partners / customers
    • Partners with product teams to achieve business outcomes within our technology ecosystem
    • Be the technology partner to mesh the Product ask with the right technologies & the right teams to deliver the outcomes most effectively.
    • Lastly you need to be able advice Product about the investments & resources needed during planning so we can make right Product decisions that lead to high quality and high value products
  • Coach Lead engineers, Product Managers, & Engineering Managers in navigating impact of technology decisions on teams, product, and business outcomes.
    • Work with Engineering Managers to plan for gaps in skillset & capabilities in the larger technology organization
    • Coach other team members in architecture skills and thinking through mentoring, finding opportunities to pair with others, and even running education sessions
  • Minimize complexity to deliver value
    • Plan for change realistically and make changes in a controlled way
    • Know when to say "no”
    • Look for better alternatives if proposed changes creates problems or more complexity


Experience & skills you'll need

Minimum required:

  • Experience in implementing scalable solutions for complex business requirements.
  • Ability to drive requirements, design, architecture & development for modern, cloud native applications
  • History of leading successful technology integration projects
  • Experience with building Data Analytics, & data integration platforms
  • Healthcare Industry experience preferable

Skills:

  • Business Insight
  • Organizational Savvy
  • Cultivates Innovation
  • Decision Quality
  • Strategic Mindset
  • Develops Talent

Anything else?

Our credo is a simple one: be helpful. And we think we can be most helpful if our workforce is as diverse in thought, perspective, and culture as the people who use our products. We are looking to add amazing people to our team who will bring diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, and country of origin.

Thanks for your interest in Jellyvision!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

848 W Eastman St #104 , Chicago, IL 60642

An Insider's view of Jellyvision

How would you describe the company’s work-life balance?

When the company culture from top-down is set to take accountability and pride in your work, when leadership trusts and empowers employees to do the right thing and gives them flexibility as Jellyvision does, it motivates employees to give their very best to the organization. Work-Life Balance is not just a buzzword at Jellyvision.

Rajal

Senior Product Management, Benefits Engagement

How do you collaborate with other teams in the company?

If I’m coordinating, I absolutely love ending a meeting by summarizing action items any teams are accountable for before everyone leaves. Especially with so much information to keep track of, it helps me to pinpoint the important bits. Making sure there is clarity all around is the best and most efficient way that I can collaborate with teams.

Ashleigh

Talent Sourcer

What makes someone successful on your team?

Our team scales across Jellyvision, with a mix of curiosity, humility, and helpfulness. We willingly lean in to support the products that help people protect their health and well-being. And while a wicked sense of humor is in no way a requirement, we’ve lucked out with truly interesting, funny folks.

Chrissy

SVP Product Marketing

What unique initiatives do you have that encourage innovation?

Implementation is a team of ballers, constantly impressing me with new ideas. Our most recent ideas are new classes around Professional Development and a pilot approach to quickly implement customers. These ideas came from folks on the team. When my coworkers have these ideas, my job is to give them the support and resources to run with them.

Alex

SVP of Customer Operations

What are Jellyvision Perks + Benefits

Jellyvision Benefits Overview

We are currently redefining the way we will be returning to an office setting. To ensure the health and safety of our employees, Jellyvision will be working remotely until Summer 2021. Going forward, we will be focused on a “flexible first” approach where office space is available for those who wish to use it.

*5% Match on 401k

*Unlimited PTO

*Remote work stipend

*HSA & FSA Contribution

*14 Weeks Maternity Leave - 6 Weeks Paternity/Non-Gestational

*Gender Transition Assistance

*Education Reimbursement

*Medical, Vision & Dental - Multiple Plans

*Hilarious Slack Channels/Community Engagement Groups

*Membership to the Jellyvision Band - they Rock! (pun intended)

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Although we have an HQ in Chicago that we're able to work out of, every employee (remote or local) has the option to work off-site as much as they'd like.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We have an HSA and a transit FSA!
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Charitable contribution matching
At Jellyvision, we have a charity allowance, which does not require our employees to make any contribution. Just choose your charitable organization and let Jellyvision know where to send the money.
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
All employees, whether remote or local to Chicago, receive a home office stipend.
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend

Additional Perks + Benefits

We check in with our employees regularly to make sure our perks and benefits stay relevant to what is being asked for. At Jellyvision, we understand that every human is unique and we want to make sure that everyone feels supported.

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