eCommerce Architect, Zoro Tools

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In the past seven years, Zoro has grown from a group of 6 people working out of a 2,000 square foot building, offering fewer than 100,000 products to a group of 250+ working out of a 60,000+ square foot building, offering more than 2,000,000 unique products.

A Zoro Architect is an experienced senior technologist with the ability to work from stated business intent all the way through guiding the technology implementation.

Zoro Architects are comfortable interacting with business leaders, technology leadership, technical implementation teams, customers, and each other.

A Zoro Architect exhibits the highest levels of integrity, ownership, team play, mentoring, and collaboration.

Duties and Responsibilities:

The Zoro eCommerce Architect is an expert-level specialist in the workflows, components, disciplines, and behaviors of large scale industrial eCommerce systems.

This individual has a strong understanding of how business growth at the $1 Billion+ level drives architectural and buying behavioral change. Strongest preference given to candidates with backgrounds in B2B eCommerce of industrial goods.

They have demonstrated experience in harmonizing existing legacy platforms with a forward looking eCommerce architecture.

They are able to design, and then lead, a migration from the legacy to the new architecture. This position requires the individual to be able to switch between the "big picture" organizational view of their role to the detailed implementation view comfortably and seamlessly.

The Zoro eCommerce Architect has:

  • Expert level understanding of enterprise behavior around sourcing, selecting, and purchasing goods for Maintenance, Repair, And Operations (MRO).
  • Expert level understanding of the entire industrial eCommerce business cycle from search, select, through order to cash.
  • Fluency with multi-modal order creation including interactive/online, pre-negotiated, EDI, and rule/demand based.
  • Fluency with multi-modal logistics, order routing, and tracking across multiple suppliers.
  • Expert level understanding of designing for multi-supplier, multi-million SKU catalogs including drop-ship or "virtually present" goods.
  • Deep expertise in key industrial eCommerce disciplines and the vendor space around them such as:
    • Product Information Databases
    • Content Management Systems
    • Customer Relationship Management Systems
    • Merchandising Tools
    • Search Engine Optimization
    • High Complexity Searching
    • Multi-Vendor Marketplaces
    • Payment Systems
    • Order Routing, Management, And Tracking Systems
    • ERP Products And Services
  • Senior level understanding of other architectural disciplines such as Front End, Back End, Data, and Microservices.

    Qualifications:

  • MS Computer Science or equivalent work experience.
  • Work experience in industrial eCommerce is highly desired.
  • Strong systems thinker with conceptual and structural orientation. Able to "begin with the end in mind".
  • Able to articulate the tradeoffs between time, cost, complexity, and quality when making design decisions.
  • Strong communicator, able to convey high complexity topics in clear and essential form.
  • Natural team player with strong conflict resolution and consensus building skills.
  • Comfortable making decisions with incomplete information. Able to work comfortably in constantly changing environment. Designs for future unknowns.
  • Demonstrated experience leading high complexity technical initiatives from concept through implementation.
  • Familiar with enterprise security and compliance disciplines.
  • Able to understand business-driven requirements and translate them into actionable technology initiatives.

    Technical Background:

  • Demonstrated individual contributor experience implementing software and solutions on Linux platforms.
  • Demonstrated expertise in either Python or JavaScript – Some exposure to other languages like C, Go, and Scala also desirable.
  • Working knowledge of git version control and related development workflows.
  • Functional understanding of TCP/IP networking, routing, firewalling, and network programming. General understanding of higher level protocols like dns, smtp, ssh, nfs, and http also required.
  • Functional understanding of SQL, NoSQL, and Time Series database design.
  • Functional understanding of cloud computing platforms and services offered by Google and AWS.
  • Functional understanding of IT monitoring, logging, alerting, and general operations.
  • Familiar with Linux and applications performance tuning.
  • Functional understanding of virtualization from paravirtualization, through docker or other container-based schemes.
  • Functional understanding of application integration middleware like Kubrenetes, Kafka, Istio, Mulesoft, Boomi, gRPC/Protobufs, RabbitMQ, and ZeroMQ.
  • Strong understanding of operational deployment/orchestration models and tools such as Ansible and Jenkins.
  • Familiarity with cloud-hosted microservices architectures.

Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • DjangoFrameworks
    • Vue.jsFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • OptimizelyAnalytics
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • HootsuiteCMS
    • Google HangoutsCollaboration
    • SlackCollaboration

Location

One office is located in the West Loop, offering diverse eateries and steps away from nightlife! The other is in the northern suburb of Buffalo Grove.

An Insider's view of Zoro

How do you collaborate with other teams in the company?

The autonomy with which I collaborate with people across our growing company is my favorite aspect of being on the Zoro team. I have the trust and freedom to solve fun problems daily with experts in engineering, design, supply chain, marketing, architecture, and dozens more. The bonus is having the privilege to be my true self in every interaction.

Geremy

Sr. Manager, Project Management

How has your career grown since starting at the company?

I was given the opportunity to broaden my experience by moving into the Finance org. With this move, I have gained a new perspective, which has resulted in an evolving approach to solve business problems. I attribute much of my success and growth to my team, peers, and leadership, and am thankful for their continued support and mentorship.

Nimit

Sr. Manager, Finance

What does your typical day look like?

As a Financial Analyst with Zoro’s Finance team, my typical day starts with generating daily sales reports and sending it over to our headquarters. Then, I talk to business unit owners and gather information that would impact our financials. Zoro has an encouraging collaborative environment…everyone is easily approachable!

Margaret

Sr. Financial Analyst

What are Zoro Perks + Benefits

Zoro Benefits Overview

Very competitive package - beyond your base salary, we offer bonuses, a 401(k) match and additional 401(k) incentive contribution, a full-scope of medical/dental/vision/life insurance benefits, voluntary benefits, shuttle service, a bunch of free food (free coffee, soft drinks, snacks, and free meals from time-to-time). Our North Suburb office has a subsidized café inside our offices that is a breakfast/lunch spot and coffee bar, in addition to a game room, recreation area and a rock room... yes a rock room... bring your axe and rock out on a break!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Through period live trainings and webinars, it is important for all of our Zoro team members to collaborate, ideate, operate without bias!
Mean gender pay gap below 10%
Diversity employee resource groups
Zoro has an Inclusion Council comprised of a diverse group of team member volunteers across all levels within the organization to build awareness and strategize on DEI initiatives.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Optional Voluntary Benefit
Wellness programs
Discount partnership with Sky Fitness.
Team workouts
We've offered yoga, kickboxing, mindfulness, walk-a-thons, and other sessions for our team members to explore ways to strengthen physical, emotional and spiritual wellness.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
3.5% contribution by Zoro on a bi-weekly basis (whether you contribute or not). Additional 3.5% target contribution based on annual company performance.
Company equity
Zoro has a discretionary Long-Term Incentive Program available to certain positions within the organization.
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
We've won a Dave Thomas award for having a solid adoption assistance program - that's pretty cool!
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Starting at 18 days per year with carryover option of up to 5 days.
Paid volunteer time
We like to give back to the local community. We have team builders focused on helping a variety of philanthropic organizations.
Paid holidays
Zoro offers all employees paid time off to observe all major holidays.
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
In our North Suburb office, we feature shuttle service to/from Buffalo Grove, Highland Park, and Deerfield stops. Also a commuter benefit program available as a voluntary benefit.
Company-sponsored outings
We've done many of these. From ball games to luaus to olympics to the zoo - Zoro finds ways to treat employees to lots of fun.
Free snacks and drinks
All offices feature coffee, soft drinks, sparkling water, tea, popcorn machine, random snacking opportunities, as well as an on-site cafe in our North Suburb office.
Some meals provided
Company-sponsored happy hours
Sometimes happy hours provided by the company, but many team members get together outside of work because they want to, not because they have to!
Onsite office parking
Recreational clubs
Softball, bowling, and dragon boat racing team... yes, dragon boat racing!
Relocation assistance
Fitness stipend
Meditation space
Mother's room
Onsite gym
Buffalo Grove equipped with workout bench, dumbells, free weights, a basketball court, badminton court, ping pong, air hockey, bags, golf net, outdoor volleyball, and we've even played quiddich!
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Tuition reimbursement is subject to an application process and appropriate business case for approval. Reimbursements for the first $5,250 & reimbursement at 50% of costs above that annually.
Lunch and learns
Promote from within
Continuing education stipend
Continuing Education stipend is subject to an application process and appropriate business case for approval.
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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