Engineering Director, Reporting, Insights and Prediction

| Chicago
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We are seeking a Director of Engineering to manage, shape, and grow our fast-growing engineering team! You will be in the driver's seat, directing architecture and development for one of our engineering departments (dubbed “leagues”), managing humans, and also working directly inside our tech. We are in the midst of building a two-sided marketplace through a strategic application of technology, and we need a curious, futuristic leader who can help us execute this vision.


Sound like you? Keep reading!


What is the Reporting, Insights and Prediction League?

The Reporting, Insights, and Prediction League (RIPL) is about using data from customers and our integrations to better serve our Drivers, facility managers, and leaders throughout SpotHero.


The following Squads are part of the League:

  • Data Engineering - Four Data Engineers, Two Machine Learning Engineers, One Engineer Manager
  • Data Science - Three Data Scientists and one Data Science Lead
  • Business Analytics - Five Business Analyst and one Business Analytics Manager
  • SHIQ - One Backend Engineer and one Data Engineer

We will expect the Director to be experienced with several, if not all, of these types of work.


Who we are

SpotHero is a fast-growing market leader disrupting the mobility space. Drivers across the nation use the SpotHero mobile app, website, and connected car integrations to reserve convenient, affordable parking. Parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.


Our product and engineering  teams work hard to take the complicated, offline world of parking and turn it into a seamless digital experience for our customers that is nothing short of breathtaking.


What you will get to do

  • Strategize and deliver league goals alongside the overall engineering team. 
  • Ship quality software efficiently, and predictably, to meet the demands of our customers.
  • Build a high-performance, world-class engineering team.
  • You will directly mentor, coach, and nurture both engineering managers and engineers towards success!
  • Collaborate with engineering leadership on strategic planning to evolve our architecture, security, and scale without sacrificing product delivery.
  • Partner with our Product team to drive long-term roadmaps from ideation to execution, and onward through continuous iteration.
  • Expand our engineering team by working closely with our Talent team to recruit, hire, and onboard top talent.
  • Foster a collaborative culture with a strong emphasis on teamwork, diversity, and creative innovation.
  • Create continuous learning and development plans to further develop your team’s engineering skills and product knowledge. We believe technical and human development is key to our success!

Who you are

  • You have 9+ years of experience as an engineer across various tech environments. If you’ve been a staff level engineer in one area of engineering, that’s even better!
  • You are a seasoned leader with 5+ years of experience managing engineers. You are motivated by empowering the people around you and watching them thrive!
  • You have managed managers for 3+ years and have learned how to sustain and upgrade their leadership capabilities. You have also led an entire department or team of 20+ humans. 
  • You understand agile methodology, a variety of programming languages, and relish getting deep into code!
  • You are able to bring humans together to create an empowering and inclusive work environment.
  • You know your way around a variety of tech platforms (e.g. iOS, Android, ETL,  and Web) built on top of a distributed system in either Kotlin, Golang, or Python. You pay attention to both our architecture and system design and you understand the impact of Conways’ Law.
  • You have experience with AWS or GCP and have previously developed software-at-scale.
  • You are passionate about DevOps culture and modern Infrastructure practices (i.e. CI/CD), and have knowledge in QA, automated testing, and testing frameworks.
  • You are incredibly curious and a lifelong learner within technology and working with humans.

Don’t check all of the boxes? Please still apply! We'd love to meet you and hear how you can help SpotHero drive into the future.


What we offer 

  • Career game changer – a truly unique experience to work for a fast-growing startup in a role with unlimited potential for growth.
  • Top notch benefits: 
    • In the US we cover up to 90% of Medical Premiums, 50% of Dental & Vision Premiums, company sponsored Life Insurance, matching 401K, and generous parental leave. 
    • In Canada, we offer Medical (prescription drug and paramedical coverage), Dental, Vision, Life Insurance, STD and LTD, and very soon matched RRSP
  • Flexible, unlimited PTO policy and supportive work-life balance – we value and support every Hero on the team, and create space for life!
  • Annual parking stipend (we help people park!)
  • The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.
  • Our award-winning culture has received recognition from Built In’s 2021 Moxie Awards, as a 2021 Best Places to Work in Chicago, Top Company Culture by Entrepreneur, Top Workplace by Chicago Tribune, and one of Chicago’s Best Places to Work for Women Under 35 by Crain’s Chicago Business.

Steps to apply: Please include any GitHub account, LinkedIn profile, and any project that you’re particularly proud of. We love seeing work that others loved working on.


At SpotHero, we Respect Fellow Drivers by providing an inclusive interview experience for everyone, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Please let our team know of your need when you apply or as you begin interviewing with our team.


SpotHero is an equal opportunity employer.  We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • AWS (Amazon Web Services)Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • BrazeCRM
    • MailChimpEmail
    • MandrillEmail
    • Oracle ResponsysEmail
    • MarketoLead Gen

Location

Our custom built office is located in the heart of the Loop, close to the Brown, Orange, Pink, Purple, and Red Lines.

An Insider's view of SpotHero

What’s the vibe like in the office?

There's a lot of collaboration and positive energy throughout the entire day at SpotHero. There are a lot of funny people that work at SpotHero; it's hard to get through the day without a few genuine hearty laughs, which is a really fun way to take a break from being nose deep in a project.

Michelle

Account Executive

How does the company support your career growth?

There’s so much room to grow at SpotHero. From the very beginning, I was encouraged to think about my career goals and steps I could take towards achieving them. I recently made the transition to a new team, and everyone has been incredibly supportive as I learn a new skill set and look to further grow my career!

Maggie

Digital Marketing Specialist

What is your vision for the company?

I joined SpotHero to contribute to the future of mobility as I imagine walking down the street with my pre-school aged children one day and being able to point out aspects of the mobility ecosystem that I played a role in building. In this vein, I believe SpotHero will emerge as the platform that powers the last quarter mile of mobility.

Paolo

VP, Vertical Business Teams

What are SpotHero Perks + Benefits

SpotHero Benefits Overview

We offer our employees a way to find community through Employee Resource Groups. We currently have six different established groups and evaluate offerings on a semi-annual basis.

In the US we cover up to 90% of Medical Premiums, 50% of Dental & Vision Premiums, company-sponsored Life Insurance, 401K, and generous parental leave.

Flexible PTO policy and great work/life balance – We value and support each individual team member.

Annual parking stipend – we help people park!

Culture
Volunteer in local community
SpotHero participates in local volunteer activities such as installing art galleries in elementary schools with I Paint My Mind and building homes with the House That Tech Built.
Partners with Nonprofits
Through our monthly bake sales we partner with nonprofits such as C.A.R.E. Animal Rescue, Center on Halsted, and ALIVE rescue.
Friends outside of work
Eat lunch together
Intracompany committees
SpotHero has culture committees that promote wellness and diversity and inclusion.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
In addition to our DEI Task Force team, we also have a number of ERG's including African Americans/Blacks at SpotHero, Neurodiversity ERG, Women at SpotHero, LGBTQ+ ERG, Parents at SpotHero, etc.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
We cover Short Term Disability at no cost to you.
Dental Benefits
Our competitive Dental plan is through Guardian. Our plan has a unique rollover benefit to encourage plan use. In addition to child orthodontia, we are proud to offer adult orthodontia coverage!
Vision Benefits
Our vision plan is through Guardian through VSP Choice Network. Our plan has a low co-pay for your annual exam and includes an annual stipend for lenses or frames.
Health Insurance Benefits
Our medical plans are through Blue Cross Blue Shield, and we offer a High Deductible Health Plan with no employee payroll contribution required. We also contribute to HSA accounts on your behalf.
Life Insurance
SpotHero covers Life & AD&D coverage, up to 100% of your salary, at no cost to you.
Wellness Programs
Onsite Gym
Team workouts
SpotHero sponsors an annual fitness challenge where employees can participate in hydration, sleep, and fitness challenges.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
You’ll have the opportunity to take advantage of traditional and Roth savings options with financial advisers at Fidelity Investments who are ready to assist with your retirement planning.
401(K) Matching
SpotHero's 401k plan matches 50% for an employee's contributions up to 6% of their annual based salary.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide three months of parental leave for all employees.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Fantastic Eats - Take a break and enjoy some grub with the team, catered weekly from your favorite Chicago spots. For a midday pick me up, choose from our endless variety of snacks or our cold brew on tap. • Team Events - From WhirlyBall and ice skating to rooftop happy hours and spontaneous ice cream parties - we're always looking for new ways to have fun together! • Casual Work Environment - Be comfortable while you work. Take a nap if you need it or squeeze in a few yoga poses between meetings. • Employee Wellness Program. We encourage work/life balance through financial wellness talks, meditation sessions, and mind & body nutrition education. Plus, we encourage our team to get out and give back to our local community. • Professional Development. We support personal and professional development through mentorship programs, diversity & inclusion trainings, and learning how to work with one another based on our personality types.

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