Engineering Manager - Front End

| Chicago | Remote | Hybrid
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At Sprout Social we are building software that is made to last. Our 30,000+ customers rely on us daily to effectively collaborate and engage with their customers across their social networks. Sprout Social is used by companies like the Chicago Bulls, Sony Electronics, Indiana University, Make-a-wish Foundation, Edelman, and Subaru to create stronger relationships with their customers through social media.
Our work has to adapt as brands are innovating on workflows for content creation, real time customer service, marketing campaigns, and data driven decisions. Our front-end engineers utilize modern Javascript practices to build powerful web applications and intuitive user experiences. We use a variety of web technologies, including React, Redux, Styled Components and Jest, to create highly scalable software that is nimble enough to adapt to new capabilities being offered by social network APIs.
We do not operate as lone wolves or "10x devs." Instead, we're building diverse, collaborative teams that get the best results sustainably. Embedded as a member of one of our cross-functional engineering squads, you will be part of the day-to-day Agile development environment. Your role on the team will be that of 'player-coach,' working alongside your direct reports while also carving out time to help direct and support their professional development. While you should be excited about writing and shipping production-level code, we want you to be equally excited about the trajectory of your team and your part in forming them as stellar software engineers.
We're looking for a creative, collaborative, highly motivated, and inquisitive learner to build great software with us. If you confidently write web applications using JavaScript, HTML and CSS, are excited to guide other engineers with their careers, and are passionate about learning, we'd love to talk with you!
Qualifications
These are the minimum qualifications that our hiring team is looking for in this role:

  • 2+ years experience as a technical lead or managing engineering teams
  • 4+ years of experience with planning, building, and releasing frontend applications with web technologies (Javascript, HTML, and CSS)

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:

  • Experience building web applications with React, Redux, and/or similar web technologies.
  • Experience working in a large codebase
  • Communication and project management skills from collaborating with people across different teams and functional areas.

Within 1 month, you will:

  • Complete Sprout's New Hire training program alongside other new Sprout team members
  • Deliver business value by shipping your first code change with active pairing/mentoring from your teammates
  • Learn how code is deployed to our end users through collaboration with front-end developers on your team
  • Have a firm understanding of the team's roadmap and the team's Agile processes by having discussions with your team's product manager

Within 3 months, you will:

  • Independently own and deliver stories without peer consultation given user acceptance criteria and visual mockups.
  • Adhere to the team's Engineering best practices, such as testing expectations, shared patterns, and documentation.
  • Openly communicate with all disciplines of the team, including Back-End Engineers, QA, Product Design and Product Managers, in order to move the team's work forward
  • Contribute to team processes by participating in team activities, such as code review, estimation, technical specification planning, collaboration in requirements definition, and contribution of feedback during retrospectives.
  • Fix production bugs by participating in your team's support rotation
  • Learn Sprout's management practices and tools

Within 6 months, you will:

  • Meet with direct reports regularly and formulate career growth plans
  • Participate in Engineering management discussions in order to learn from peer managers and to share lessons learned
  • Author a technical specification plan for a roadmap project and collaborate with teammates to create an agreed upon delivery plan
  • Participate in management workshops designed to level-up your feedback and coaching skills
  • Mentor junior teammates to provide guidance and coaching on code implementation, design review, and other software engineering and Agile practices.
  • Understand how the team uses React and other JavaScript frameworks and is comfortable explaining relevant details to other Engineers
  • Collaborate effectively with your team's Product Manager and QA to ensure that projects are delivered on time and with quality
  • Have knowledge of your team's target customer base and their most common use cases within the application

Within 12 months, you will:

  • Complete career ladder and performance review evaluations for your direct reports
  • Have an understanding of all aspects of Sprout's web application, including server-side web code, production hosting infrastructure, and ancillary services, such as the PDF generation and email delivery services
  • Demonstrate end-to-end responsibility for delivering roadmap projects on time, from technical planning to performing/guiding implementation to testing to final delivery.
  • Balance the continuum of trade-offs during code design, knowing that solutions can favor faster delivery with less strict technical requirements or solutions can favor future technical maintainability with delayed delivery of customer value
  • Identify a technical initiative (e.g. technical debt, introduction of a new system, need for a new JavaScript dependency, performance improvement, etc) that is prioritized as a quarterly roadmap project for your team

Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.
About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success. Our team's shared belief in Sprout's mission promotes a culture of openness, empowerment and fun.
We're proud to regularly be recognized for our team, product and culture. Our benefits program includes:

  • Insurance and benefit options that are built for both individuals and families
  • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
  • High-quality and well-maintained equipment-your computer will never prevent you from doing your best
  • Wellness initiatives to ensure both health and mental well-being of our team
  • Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
  • Beautiful, convenient and state-of-the-art offices in Chicago's Loop and downtown Seattle, for those who prefer an office setting

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. For those that prefer an office setting, this role may be based in our Chicago or Seattle locations. If you prefer to work from your home, we can accommodate that for many locations across the United States. We are not set up in all states, however, so please take a look at the drop down box in our application to see whether your state is listed.
Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity-
race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our 2021 DEI Report.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement.
When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.
Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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