Erlang Software Engineer
Erlang Software Engineer
Who You Are
Interested in performing back-end development and support of distributed system applications?
As an Erlang Software Engineer, manage Erlang applications related to message/call routing and database caching. You’ll troubleshoot and resolve bugs found in development, QA, and production environments and facilitate deployments. You will also help in designing Erlang-based solutions for the above applications on Vail’s Kubernetes clusters. This would include designing and troubleshooting monitoring interfaces using Prometheus and Grafana.
- Obtain technical requirements and collaborate with engineering teams to interpret and plan the appropriate solutions that address project needs.
- Write code in Erlang to implement the technical solutions within Vail’s distributed environment.
- Perform unit and integration tests once code is implemented.
- Develop project plans and adjust timeline and resource needs throughout the project lifecycle.
- Troubleshoot and debug errors that arise.
- Participate in check-ins with manager to review progress towards project goals.
- Communicate cross-functionally with IT, Web, DevOps, QA, and DBA teams which includes coordinating the system upgrades to improve performance.
Qualifications:
We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications.
- A Bachelor’s degree in Computer Science or a related field.
- 2+ years of experience with Erlang, Elixir, Haskell, or another functional programming language environment.
- If no functional programming language experience, professional experience in C++ or Java.
- Knowledge of Linux/UNIX, HTTP, and networking.
- Experience with Docker and Kubernetes or other container orchestration systems.
- Familiarity with 1+ scripting language such as Perl or Python.
- Experience with SQL.
- Familiarity with Bash Shell scripting.
- Familiarity with Git, cvs or other version control software.
- Ability to problem solve and troubleshoot in multi-tier environments.
- Excellent verbal and written communication skills.
- Experience with Prometheus and Grafana, preferred.
- Experience with distributed concurrent programming, preferred.
Who We Are
At Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Using Vail technology, we make millions of voice interactions better every day. We process around 10% of all toll-free call traffic in the U.S; 1 in 10 times when someone calls a customer support hotline Vail is routing or interacting with that call.
We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of our team. Now is the right time for a strong candidate to join and grow with us. We have a supportive culture where employees are encouraged to achieve both personal and team goals because we believe growth leads to both business impact and personal fulfillment.
We offer competitive compensation and affordable benefits with flexibility and choice to meet individual and family (including Domestic Partnerships) needs including:
- Multiple medical, dental, and vision plan options
- Company-paid life insurance, short and long-term disability
- 401(k) retirement savings plan with company match every pay period (50% on first 6% of employee contribution)
- 30 days PTO
- Annual Bonus Program
- Paid maternity and paternity leave
- Relocation allowance
- Employee referral bonus
- Gym membership
- Access to LinkedIn Learning
We are striving to implement and sustain an inclusive and equitable work environment for all employees by sourcing underrepresented groups and continually empowering those individuals within our organization to further enrich Vail’s communication solutions. We recognize that equitable and unique individuals benefit our teams’ problem-solving, innovation and development efforts.
COVID-19
Vail’s offices are located in Deerfield, IL, and Chicago, IL. We will continue to interview and onboard employees remotely during this unprecedented time. We are not requiring employees to come into our offices at this time. Once the pandemic ends, we will observe a hybrid work arrangement giving employees continued flexibility to come into the office based on personal, team, and business needs.