Full Stack Developer I at Epsilon

| Chicago
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Company Description
Epsilon is the leader in outcome-based marketing. We enable marketing that's built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon's award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world's top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.
Job Description
Epsilon is seeking a Web Developer I with a focus and desire to work within a web application development team with responsibility of developing & maintaining software including monitoring, resolving and communicating customer and application incidents related to Web and database applications for the Web Application Platform. The Web Developer I is expected to know and apply development standards and best practices and to keep current with emerging technologies; possess analytical and troubleshooting skills, great communication skills, and have enthusiasm for growth and tackling multiple complex projects within a dynamic, fast-paced environment.
Key Responsibilities
The following outlines the principal work & responsibilities of the job and is not intended to be an exhaustive list.
  • Hands-on working with web-technology projects, serving as a developer and support to production incidents on existing web and database applications
  • Modify various functionality or maintain web and database applications per the requirements of the program
  • Perform development tasks of increasingly complex nature which may require extensive research and analysis.
  • Perform extensive software testing and stringent quality checks as per the QC guidelines to ensure an error free as well as optimum final product to the user.
  • Test applications and websites on different various devices and browsers to ensure a standard user experience for the clients across all platforms.
  • Troubleshoot a variety of issues across multiple environments and determine best course of action, and provide analysis for Root Cause
  • • Create and follow SLA Adherence and develop runbooks to define the steps involved in monitoring and resolving incidents.
  • Monitor and verify health checks of all sites and jobs (via tools) and raise appropriate alerts as per process and communicate to internal stakeholders
  • Manage production alerts and take necessary action as per the run-book and follow-up until closure as per Standard Operational Procedure
  • Clearly communicate technical issues verbally and in writing.
  • Read and understand technical specifications and validate functions, data extracts and reporting based on defined business requirements.
  • Internal stakeholder communications with respect to the daily production cycles
  • Document all operational activities (Known Error Database, Reports, Troubleshooting Steps, Operation Manual, Important Mail Communications)

This role requires someone who has
  • Strong communication, interpersonal and analytical skills
  • Ability to articulate technical problems and recommend best course of action verbally and in written form
  • Ability to handle Level I (as defined by SLA) incidents
  • Proficiency with C#, .net, Asp.net MVC, WebApi, HTML5
  • Proficiency with REST API's using tools like Swagger, Postman.
  • Experience contributing to, or modifying, application code and performing unit testing in AngularJS, Rest Web Services
  • Proficiency with tools like Visual Studio, Microsoft Azure and Team Foundation Server.
  • Proficiency in Java/JavaScript/JQuery/CSS/HTML
  • Proficiency in database technologies Oracle, SQL Server
  • Familiarity with scheduling and job monitoring tools
  • Professional fluency in English
  • Eagerness to learn new technologies and domains
  • Detail-orientation and ability to multi-task with good time management skills
  • Comfort and desire to work in a fast-paced and challenging work environment
  • Can-Do attitude, self-motivated, directed and team player
  • Bachelor's degree in Computer Science or equivalent discipline and/or experience
  • 2 - 5 years of Production Support work experience in a high-volume or critical production service environment
  • Experience or familiarity with various database technologies, such as PostgreSQL, MongoDB are a bonus

Qualifications
Additional Information
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • MapRLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • Juptyer NotebookLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • CakePHPFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • HbaseFrameworks
    • Kafka Frameworks
    • StormFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • GreenplumDatabases
    • NoSQLDatabases

Location

101 N Wacker Drive, Chicago, IL 60606

An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.

Paul

Associate Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.

Matt

VP, Product Management:

How would you describe the company’s work-life balance?

Conversant has a very good work-life balance, including unlimited PTO. As a young adult, traveling around the world is one my top priorities and working with a company that aligns with that is a huge plus. I have had the flexibility to visit 7 countries. That flexibility is one of many things that has kept me at Conversant for five years.

Alba

Team Lead, Engineering

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Culture
Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Epsilon has a Social Committee that organizes social, charitable and sports activities.
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Epsilon provides back-up care benefits.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Game Room
Happy Hours
Happy hours are hosted at team's discretion.
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Time allotted for learning
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available
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