Reverb
We're on a mission to make the world more musical.
Chicago, IL
Hybrid

Full Stack Engineer, Buyer Experience

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Reverb is a leading online marketplace for buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused eCommerce tools, a music-savvy customer service team, and more, Reverb has built an online destination where the global music community can connect over the perfect piece of music gear. In 2019 Reverb was acquired by Etsy. With the added support of one of the largest online marketplaces, we are on a path to becoming the go-to site for musicians everywhere.

Our core belief is that music makes the world a better place. Through Reverb Gives, a portion of every sale provides students, teachers, and leaders of music programs across the world with instruments they need.

Our Engineering organization takes pride in crafting great software that is centered around user compassion. We take an active role in product ownership by tracking the performance of features we release, talking to stakeholders and users, fixing bugs, and ultimately building products and features that have a measurable impact on the business. We work together, participating in pairing sessions, code reviews, and elevating other developers through continuous mentorship.

About the Role

The Buyer Experience Team seeks to add a new team member to help us grow our impact. We are an inclusive team of designers, developers, and value collaboration, authenticity, feedback, code as craft, low egos, and trust. Our work focuses on the experience of buyers on Reverb. Much of it involves experimentation, with a focus on learning what makes Reverb more valuable to our users.

We work with React and Typescript for interactive front-end experiences, SASS for styling, Ruby on Rails and GraphQL in our API, Elasticsearch for discovery, PostgreSQL for our database, and Amplitude and Looker for analytics.

We collaborate often with other teams including Mobile, Infrastructure, Sellers, and Customer Experience, and have numerous opportunities to grow both in breadth and depth.

We ask that candidates express interest in Reverb's mission, prepare to work on a collaborative team, and adopt a growth mindset. We also ask that you have at least 2 years of web development experience in MVC and relational database technologies relevant to our stack, outside of learning environments.

About our compensation and benefits

Reverb offers compensation packages that include base, bonus, and equity in the form of Etsy restricted stock units. Some of our key benefits include:

  • 100% paid medical, dental, and vision coverage for employees and their eligible dependents (you read it right: no premiums!)
  • Life, AD&D, and supplemental long-and short-term disability insurance
  • A matching 401(k)
  • A flexible take it as you need it PTO policy
  • 12 weeks of gender-neutral parental leave for the birth or adoption of a child
  • Up to $7,500 reimbursement of adoption-related expenses
  • Ways to give back to you community through a charitable contribution match and volunteer time off

At Reverb, we believe that a diverse, equitable and inclusive workplace makes us a more relevant and resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Reverb is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

We know that the imposter syndrome and confidence gap are real. Please do not hesitate to apply!

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What are Reverb Perks + Benefits

Reverb Benefits Overview

Get employer paid health benefits, 401k matching/pension contributions, equity (offers vary by country), 18 weeks of gender neutral parental leave, supplemental mental health benefits, and generous paid time off—whether your band is touring in Japan or your teen is touring their first college campus. And, we've embraced a flexible work model which empowers our people to do their best work一wherever they are.

Culture
Volunteer in local community
Reverb Serves promotes opportunities for employees to volunteer with local organizations.
Partners with nonprofits
Through Reverb Gives, a portion of every purchase made on Reverb helps youth music education programs get the musical instruments they need to make music.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Additionally, Reverb contributes annually to employee HSA accounts (if enrolled).
Disability insurance
Dental insurance
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Vision insurance
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Health insurance
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Life insurance
Wellness programs
Mental health benefits
Reverb partners with Lyra Health and Headspace, in addition to our medical coverage, to support our employees.
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Reverb's 401(k) retirement plan matches 50 cents on the dollar of an employee's contributions up to 6% of eligible income (3% maximum match).
Company equity
Performance bonus
Charitable contribution matching
Reverb matches eligible employee contributions up to $750 per year.
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Reverb sponsors the Vivvi Backup Care and Tutoring benefit, a family care service that can help you find caregivers for your whole family, including your child and parents/grandparents.
Generous parental leave
Reverb offers 18 weeks paid parental leave for the birth or adoption of a child.
Family medical leave
Adoption Assistance
Reverb's adoption assistance can be used for surrogacy as well.
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Reverb offers 20 vacation days per year for the first five years of service, which increase to 25 days in future years.
Paid volunteer time
Employees receive 40 hours per year (10 hours/quarter) of paid volunteer time.
Sabbatical
Eligible employees get 4 weeks of paid sabbatical for every 5 years of service..
Paid holidays
Paid sick days
Reverb offers unlimited sick/mental health days.
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Reverb provides Commuter Transit & Parking benefits through Wageworks. This program allows you to set aside pre-tax dollars for eligible commuting expenses.
Company-sponsored outings
Free snacks and drinks
Reverb's office has snack bars, coffee stations, and espresso makers, and there's a fridge that gets stocked with La Croix (and Cold Brew in the summer months).
Some meals provided
Company-sponsored happy hours
Reverbers perform with co-workers, learn how to play, or just cheer on their teammates at music-filled happy hours.
Onsite office parking
Employees can enjoy free street parking near the office. We also work with the local alderman to provide employees with parking passes during the Cubs baseball season to make parking a breeze!
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Grow professionally and personally through REV Talks, our workshops featuring topics ranging from meditation and healthy eating to “DJing 101.”
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Personal development training
Virtual coaching services

Additional Perks + Benefits

In addition to these perks, Reverb provides employees with a quarterly stipend to be used to support their personal wellness and work/life balance. We also want to highlight that our medical plans include coverage for gender affirming care and fertility/infertility treatments.

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