Hardware Tech-2

| West Suburbs
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We are hiring full-time Data Center Hardware Technicians to work in a Data Center at our location in Downers Grove, IL. The Hardware Technician will deliver hands-on expertise and perform operational tasks including rack/stack, cabling, understanding of switch/port configurations, and server decommissioning within the Data Center. Applicants must have at least 3-5 years' experience directly working in a Data Center to be considered for this role. Shift: Monday thru Sunday – 2-3-2 night X 12 Hr – 7:00 PM to 7:00 AM but shifts can change depending on business needs.
 

DUTIES AND RESPONSIBILITIES

  • Rack and stack equipment and IT hardware in a corporate Data Center

    •         Troubleshoot and support server implementation and decommissioning within a secure, raised-floor environment

    •         Install support hardware for all devices to be installed in cabinets within a raised-floor environment

    •         Document problem resolution summaries using an online ticketing system

    •         Support 3rd party vendor activities

    ·         Verification of status lights on, servers, devices, network devices (switches, modems, servers, or routers).

    ·         Verification of power connections on servers and network devices.

    ·         Installation and Verification of cables, cable connections and network devices.

    ·         Work independently and in a team environment

    ·         Candidate should have the ability to handle unique situations and trouble shoot Hardware failures as they occur.

    ·         Knowledgeable with Mainframe installations and terminology

    ·         Log, analyze and promptly take steps to resolve and/or escalate problems experienced by internal and external clients. Assist with root cause analysis and perform preventative measures to reduce future problems

    ·         Maintain a high level of proficiency and provide in-depth knowledge related to the day to day activities.

    ·         Ability to hand off/transfer ownership of ongoing projects, request and incidents to next shift through verbal and written documentation seamlessly.

  • Maintain documentation of hardware location and connectivity.

 

  • Must have proficient working knowledge of raised floor management, computer, and network installations in a medium to large-scale computer center environment.
  • They can define the physical layer including layouts of cabinets that contain servers, network hardware, disk, tape, and the technology that is required to satisfy client needs.
  • They can provide for short and long term raised floor plans for business growth within the Data Centers.
  • They are knowledgeable of fiber and copper cable, legacy and current technologies and infrastructure.
  • They must be able to coordinate electrical installations for the equipment with the Facility Engineers.
  • They are proficient in computer equipment specifications for power and cooling needs.
  • Working knowledge of industry best practices of computer systems and associated components, telecommunications, and storage systems, redundant or backup power supplies, redundant data communications connections, environmental controls (e.g., air conditioning, fire suppression) and security systems.
  • Preferred to have working knowledge of legacy environments i.e. AS/400 and S/390 or UNIX, and Windows operating systems and associated communications systems.
  • The position benefits from experience in Production control activities, network operations, and Service Desk operations.

 

 

SUPERVISORY RESPONSIBILITIES

  • None

RECRUITING INFORMATION
N/A


QUALIFICATIONS
Required

  • Advanced, proven knowledge of cable installation.
  • Training and experience working with the internals of computer hardware is required


Preferred

  • Bachelor Degree or 2 years of related experience.
  • Able to follow the design plans of a cable infrastructure system.
  • Hardware installation, troubleshooting, and repair skills in the area of network equipment.
  • A+, Network + certification and/or PC maintenance work experience is desired.
  • Training and education or equivalent technology training and experience are desired.
  • Experience working in a medium to large-scale computer center environment is desired.
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Location

Our HQ is 22 miles from the Loop; near Belmont station, BNSF line. Plenty of places to eat & shop! 2nd office is in downtown Chicago on Madison Ave.

An Insider's view of Ensono

What’s the vibe like in the office?

I find the culture to be very open and collaborative. One can be on a call with a customer and ask your technical resource across from you a specific question or run into our CEO in the hallway while grabbing a cup of coffee. We allow feedback to be given and changes to be heard. Leadership constantly finds ways to make it an exciting workplace

Bailey Cahill

Senior Manager - Partner & Alliances

What does your typical day look like?

A typical day in our Full Stack DevOps world is collaborative, affords room for creative problem-solving, offers unique opportunities and challenges. Our work involves using cloud technologies to solve application’s needs, research datalake technologies and architect to process large amounts of performance data. We also lay 6 man variation of ping

Jake Frazier-Flores

Software Engineer

What are Ensono Perks + Benefits

Ensono Benefits Overview

Benefits include - generous maternity and paternity leave, generous paid days off and company paid holidays. Sabbatical, adoption, compassion and bereavement leave days, adoption assistance and flexible spending account. Healthcare and 401K eligibility on 1st day of work. Paid volunteer days.

Wellness programs - designed to help us be our best! Fitness week, Virgin Pulse® platform, wellness plans for credits and discounts on medical plan contributions.

Fun ergonomic workplace - free snacks, onsite gym & trainer, yoga classes, Beer O'Clock days.

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Beer O' Cart every month!
Casual Dress
Game Room
Stocked Kitchen
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Onsite gym available!
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within

Additional Perks + Benefits

15 options for coffee and chocolate drinks (its a coffee machine with an IP address after all!) Also, Starbucks machine with chai latte counts, right? And then after the free snacks and all the hot chocolate - get some steps in while checking your emails in our fitness center. We have associate discounts on various products and services locally and nationally.

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