TransUnion
Chicago, IL
Hybrid

Head of Software Engineering Experience

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What We'll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

As a Head of Developer Experience, you will work closely with agile teams and technical leadership to help deliver the best solutions for our customers. You will lead a global team focused on implementing best-in-class DevSecOps capabilities and lead efforts to improve our development processes.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring

10-15 years of experience in Software Development

Proven track record of development process improvement and transformation

Several years of experience working with AWS, Azure, and hybrid cloud environments

Several years of experience on modern architectural principles and strategic design of Azure services at scale in a hybrid cloud setting

Several years of supporting / managing DevSecOps practices at scale leveraging common tools such as Jenkins, Ansible, Artifactory and SonarQube

Experience leading teams that focus on process improvement and technical guidance

Experience with monitoring tools (Dynatrace/Application Insights/New Relic/Splunk)

Experience with cross-regional and international teams

Experience with managing teams of 10+

Experience engineering solutions for large, complex environments

Strong stakeholder management experience

We’d love to see:

Master’s Degree in Computer Science, IT, or related field

Experience implementing CICD pipelines and DevOps strategies at scale

Strong analytical & debugging skills - able to differentiate the Infra vs Application related issues

Hands on experience with build and deployment automation to support complex environment topologies.

Ability to clearly document and communicate architectural concepts at multiple levels

Hands on experience with infrastructure monitoring tools both configuration and implementation.

TOGAF certification

Impact You'll Make

Lead the team that will design the developer experience for our Hybrid Cloud ecosystem

Partner with technical leadership across the enterprise to create regular improvement cycle

Lead efforts associated with improving the developer experience and development maturity at TU

Ensure that we deploy new systems with best practices and security

Ensure high quality monitoring coverage to prevent alert fatigue

Provide technical guidance on solid DevOps practices

Work with teams to curate improvement roadmap as part of our tech modernization program

Develop self-service processes and tools interactions for development teams

Optimize and align service offerings to support strategic direction

Collaborate with enterprise architecture to drive technical decisions

Perform technical mentoring across the global technology team related to global Azure Services

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What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them. We also offer a matching gift program.
Partners with nonprofits
TransUnion partners with non-profits such as Child Rescue Coalition and Credit Abuse Resistance Education (CARE).
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer virtual yoga and meditation, fitness classes and sponsored races.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
15% discount on TU stock twice a year
Performance bonus
Charitable contribution matching
We offer a matching gift program for associates who choose to make financial contributions to their selected causes. TransUnion will match up to $2,000/ yr for each associate.
Child Care & Parental Leave Benefits
Childcare benefits
Care@work provides backup childcare and eldercare for TU associates.
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Annual holiday party, company BBQ and take your child to work day
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Recreational clubs
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We offer associates globally 1:1 career coaching with our career advisor. Additionally, we have various mentorship opportunities across areas of the business as well as across levels.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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