Security Engineer

| Hybrid
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Sprout Social is looking for an experienced security engineer to join the team that is responsible for the security posture of our entire organization, including our development, production environments, and internal concerns. As a software company, security is incredibly important to us. Our software is used by over 24,000 brands worldwide including Evernote, adidas, West Elm and Edelman. These businesses rely on Sprout to create stronger relationships with their customers through social media.Our security team is responsible for ensuring that we are designing platforms, implementing tools, and building products with security in mind.

We’re looking for someone who knows more than how to run a commercial application scanning tool: we expect you to know the internals of how web applications and distributed systems work and be able to collaborate with engineers and IT staff to increase the monitoring, reporting and mitigation capabilities of our Security Operations team. You will help establish a risk based pipeline, manage and own cross-organizational projects, and work to continuously improve our security posture. As a cloud native company, you'll be involved in securing our cloud environments and working with SaaS-based tooling. You'll also be executing on our compliance efforts, including audit and reporting requirements: GDPR and SOC2.

As we build our team, we are looking for someone that enjoys refining and introducing new processes and frameworks. If you are fluent in risk identification and mitigation and stay up to date on the latest security threats and trends in our industry, we’d love to talk with you!

Within 1 month, you will:

  • Complete Sprout’s New Hire training program alongside other new Sprout team members.
  • Be introduced to Sprout’s security stakeholders across the organization.
  • Learn our existing tooling and begin monitoring the status of our environments.
  • Collaborate regularly with members of our infrastructure and development teams and get up to speed on our current and future initiatives.
  • Begin to decompose larger security projects into small, more manageable deliverables.
  • Get regular team feedback on your approach to managing and engaging our existing risks and security capabilities.

Within 3 months, you will:

  • Work with your manager and teammates to create and prioritize quarterly team goals.
  • Begin to take ownership of our bug bounty program and improve our engagement with the larger security community.
  • Review, refine and assign alerts triggered from our IDS and other monitoring platforms.
  • Participate in our SOC2 gap analysis and overall compliance efforts.
  • Build connections with members from other teams through active networking and community building.

Within 6 months, you will:

  • Coordinate and work with external vendors to conduct regular application-level and infrastructure-level penetration tests.
  • Identify security gaps within our systems, present plans to mitigate risks, and work with teams get them prioritized within their workstreams.
  • Generate and improve upon internal and external security policies and standards.
  • Drive internal security awareness training and phishing tests.
  • Regularly report on overall security health and recommendations to our technical leadership team.
  • Partner with the Infrastructure team to continuously improve our ability to deliver reliable and secure services.

Within 12 months, you will:

  • Be a go-to expert and security representative within Sprout.
  • Help define and build the security roadmap for future work.
  • Work and effectively communicate with other groups across the organization to ensure big-picture alignment and encourage cross-team collaboration with our GRC framework.
  • Own cross-organizational projects, demonstrating project management skills, consensus building, and strong leadership.
  • Have opportunities to contribute to in-house technical presentations, employee onboarding, and workshops that share your expertise with large groups of Sprout employees.
  • Have opportunities to advocate for Sprout in the larger security community by participating/speaking at conferences, user groups, etc.
  • Surprise us! Use your unique ideas and abilities to change Sprout Security in beneficial ways that we haven’t even considered yet.

Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We believe that true employee engagement cannot happen if you can’t bring your whole self to work, so we’re committed to building a diverse team, embracing an inclusive culture and investing in equity across our organization. That dedication is core to Sprout. We want all candidates, particularly those coming from traditionally underrepresented groups in the technology industry, to know they are welcome at Sprout.

We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

  • Insurance and benefit options that are built for both individuals and families, including generous company contributions
  • Progressive benefit programs, like our parental leave program and free Divvy bike memberships
  • High-quality and well-maintained equipment - your computer will never prevent you from doing your best
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
  • Solid programs in some of the staples: transportation, disability and life insurance
  • Wellness initiatives to ensure both health and financial well-being of our team
  • Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Sprout Social is an equal opportunity employer. Anyone seeking employment here is considered without regards to race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, Illinois, or local law. We value the things that make us different and want to see how you can make our team better!

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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