Infrastructure Manager

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The Infrastructure Manager is a critical role in our Product and Technology organization, leading the Infrastructure Virtualization team in the design and implementation of complete compute, storage, and networking solutions to provide self-service, highly available, virtualization services in an enterprise environment. This position acts as a servant leader removing barriers enabling the team to focus on their missions unlocking value for customers and our business. This position requires a dedication to achieve exceptional results, a strong desire for continuous improvement, the ability to lead strategic initiatives, and a commitment to building a collaborative, customer focused, outcome oriented culture across the team.  

 

Are you the leader we are looking for?

 

Who you are:

  • Strong execution ability, focused on driving quality into every outcome
  • A superior communicator with an affinity for comprehending and presenting risk vs reward related to change
  • Steadfast in your desire for production stability, security and team enablement
  • Always curious about current market and technology trends, able to adapt accordingly 
  • At ease working at all levels of the organization

During the first six months, you will:

  • Lead engineers in a DevOps type environment, both virtually and in-person, to deliver automated Infrastructure-as-a-Service private cloud environments utilizing converged infrastructure technologies
  • Increase the Infrastructure Virtualization team’s velocity providing visibility across the organization through delivery, execution, and talent development 
  • Deepen customer feedback loops
  • Implement a project framework that will ensure success and repeatability 
  • Facilitate team and project coordination sessions, remove impediments, and enable the team to be their best 
  • Build and maintain vendor relationships with the goal of delivering best value at most efficient total cost of ownership
  • Develop and implement measurable continuous improvement plans, with the goal of eliminating technical debt
  • Discover requirements and manage dependencies across the product suite
  • Effectively manage production issues and communicate business impact to stakeholders
  • Develop team member skill sets that are broad and/or deep as the business demands and the leadership capabilities of team members
  • Facilitate longer-term career plans with each member of the team, and find opportunities for team members to fulfill their goals 
  • Nourish a collaborative diverse environment where open and honest feedback flourishes 

Required Experience: 

  • Minimum 5 –7 years in designing, implementing and supporting core infrastructure in a SaaS hybrid cloud environment
  • Bachelor’s degree in computer science, engineering, or related field, preferred 
  • Experienced infrastructure architect with proven knowledge and experience developing converged infrastructure technology solutions consisting of Compute, Network, Storage, and Virtualization technologies
  • Experience with software engineering, scripting, automation and orchestration tools (PowerShell, Ansible, GitHub, Terraform)
  • Experience in designing and implementing storage back-up and recovery services for converged infrastructure environments that support large-scale virtualization clusters.
  • Proven trouble-shooting skills
  • Familiarity with design and implementation experience of Container and Container Orchestration technologies
  • Current or past certification in any of the following technologies: Cisco, VMware, Microsoft, Vendor Agnostic

 

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Location

Our office has modern workspaces, a cafe, and a gym. But since we're a talent-anywhere company, you may find our team members all over Chicagoland.

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