Infrastructure Manager
The Infrastructure Manager is a critical role in our Product and Technology organization, leading the Infrastructure Virtualization team in the design and implementation of complete compute, storage, and networking solutions to provide self-service, highly available, virtualization services in an enterprise environment. This position acts as a servant leader removing barriers enabling the team to focus on their missions unlocking value for customers and our business. This position requires a dedication to achieve exceptional results, a strong desire for continuous improvement, the ability to lead strategic initiatives, and a commitment to building a collaborative, customer focused, outcome oriented culture across the team.
Are you the leader we are looking for?
Who you are:
- Strong execution ability, focused on driving quality into every outcome
- A superior communicator with an affinity for comprehending and presenting risk vs reward related to change
- Steadfast in your desire for production stability, security and team enablement
- Always curious about current market and technology trends, able to adapt accordingly
- At ease working at all levels of the organization
During the first six months, you will:
- Lead engineers in a DevOps type environment, both virtually and in-person, to deliver automated Infrastructure-as-a-Service private cloud environments utilizing converged infrastructure technologies
- Increase the Infrastructure Virtualization team’s velocity providing visibility across the organization through delivery, execution, and talent development
- Deepen customer feedback loops
- Implement a project framework that will ensure success and repeatability
- Facilitate team and project coordination sessions, remove impediments, and enable the team to be their best
- Build and maintain vendor relationships with the goal of delivering best value at most efficient total cost of ownership
- Develop and implement measurable continuous improvement plans, with the goal of eliminating technical debt
- Discover requirements and manage dependencies across the product suite
- Effectively manage production issues and communicate business impact to stakeholders
- Develop team member skill sets that are broad and/or deep as the business demands and the leadership capabilities of team members
- Facilitate longer-term career plans with each member of the team, and find opportunities for team members to fulfill their goals
- Nourish a collaborative diverse environment where open and honest feedback flourishes
Required Experience:
- Minimum 5 –7 years in designing, implementing and supporting core infrastructure in a SaaS hybrid cloud environment
- Bachelor’s degree in computer science, engineering, or related field, preferred
- Experienced infrastructure architect with proven knowledge and experience developing converged infrastructure technology solutions consisting of Compute, Network, Storage, and Virtualization technologies
- Experience with software engineering, scripting, automation and orchestration tools (PowerShell, Ansible, GitHub, Terraform)
- Experience in designing and implementing storage back-up and recovery services for converged infrastructure environments that support large-scale virtualization clusters.
- Proven trouble-shooting skills
- Familiarity with design and implementation experience of Container and Container Orchestration technologies
- Current or past certification in any of the following technologies: Cisco, VMware, Microsoft, Vendor Agnostic