Full-time position at KINEXON Sports & Media (Chicago, IL or our head offices in NYC, NY):

KINEXON fuels the digitization of sports with smart position, motion and status data - precise, scalable and in real time. We build wearable devices and web-based applications for smart performance analysis in sports. Core of our solution is a cutting edge radio technology for high precision localization and motion sensing of objects and people. Our award-winning shapes the way we generate and consume digital sports content. Our customers are professional sport organizations, leagues and entertainment companies. We have clients in the NBA, NHL and NCAA teams. Become an integral part of KINEXON and take on early responsibility in a young and dynamic company with at hierarchies. Our team is engineering driven and passionate about solving challenges and building great tech. 

Responsibilites:

• Independent analysis, coordinating and resolving incidents and service requests as 2nd level support

• Installing and configuring our Hard-and Software components

• Working closely together with internal and external service partners

• Coordinating and executing maintenances and updates to client systems

• Conducting independent optimizations of processes and systems

• Establishing and maintaining processes and conducting system documentations.

Qualifications:

• Successfully completed studies as IT Specialist / IT System Technician or a similar education + 2 years of

work experience. Alternatively 5+ years of work experience.

• Experience in IT Operations with a strong focus on customer service

• Good knowledge of Linux – with a focus on analysis and configuration

• Knowledge of networks and the equivalent configurations is a plus

• Experience using Jira and Confluence

• Strong capacity for coordination, as well as an analytical work method

• Highly service and client orientated

• A team player with strong communication skills

• Willingness to work flexible work hours (e.g. event support)

• Excellent English skills, German knowledge a plus.

What you can expect:

• At KINEXON you will meet like-minded people that are enthusiastic about innovative technology and passionate about solving new challenges as well as building great things as a team.

• International team of passionate colleagues and tech enthusiasts with great team spirit and hands-on mentality.

• Outstanding career and development opportunities due to our strong growth and a steep learning curve.

• Fascinating system test & launch events with renowned customers.

• Startup feeling and a lot of fun at various team events around food, sports and party.

• Competitive payment, bonus & benefits