Discover
We power a network that helps people achieve a brighter financial future.
Hybrid

Lead Quality Engineer- Customer Integration Testing (CIT)

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Job Description

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers, and which is consistently awarded for both. We’re all about people and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

This position offers the opportunity to work in the Network Authorizations Payments area where you will get to work with next generation tools and technologies and drive quality from the start with strong emphasis on Automation, Continuous Integration and Continuous Delivery.

Responsibilities

  • Drive for quality control, ensure quality is built in from the start.

  • Lead team of Quality Engineers to ensure timely delivery of Customer Integration testing.

  • Guiding team(s) to use Acceptance Test Driven Development processes and other automated test tools.

  • Estimate testing effort and deliver results.

  • Design and execute the automation scripts including evaluating and reporting of results to scrum teams and quality engineering leadership.

  • Adhere to all processes and procedures for quality engineering as per established standards defined by the organization.

  • Assist in the timely resolution of quality engineering challenges at the team level providing guidance, training, technical support and where necessary mentoring individuals.

  • In collaboration with the Quality Architect, evaluate the Customer Integration requirements and build/maintain the automated testing framework.

  • Liaising with business analysts, product owners, tech leads, quality architecture and other stakeholders in establishing acceptance criteria

  • Estimate testing effort and ensure timely delivery of project milestones

  • Assist and provide recommendations of software testing tools for enhanced and robust testing framework.

  • Sends the status report (Daily, Weekly, etc.) to the Test Manager. Reviews reports prepared by Testers.
  • Prepares the agendas for meetings, for example, weekly team meeting etc. Frequent status-checks meetings with the team, communicates by means of chat/emails etc. Tracks and reports upon testing activities, including testing results, test case coverage, required resources, defects discovered, and their status, performance baselines, etc. Attends the regular test-team meetings.
  • Plans, monitors, and controls the testing activities and tasks. Provides input into the estimation of the testing effort. Prepares the software test plan. Analyzes requirements during the requirements analysis phase of projects. Keeps track of the requirements from the project and manages Change of Scope (COS). Schedules the project effort in conjunction with the PMO. Checks for timely delivery of project milestones. Arranges the hardware and software requirement for the test setup. Escalates the issues about project requirements (Software, Hardware, Resources) to the Project Manager/Test Manager. Identifies training requirements and forwards it to the Project Manager (Technical and Soft skills). Documents, implements, monitors, and enforces all processes and procedures for testing as per established standards defined by the organization.

Minimum Qualifications

At a minimum, here’s what we need from you:

  • Bachelor’s Degree in Information Technology or related field
  • 4+ years of experience in leading software testing teams, utilizing Agile delivery methods within the Payments industry
  • In lieu of degree, 6+ years of experience leading software testing teams utilizing Agile delivery methods within the Payments industry
  • ISTQB Foundation

Preferred Qualifications

If we had our say, we’d also look for:

  • 4+ years of Integration Test Automation experience

  • 2+ years team lead experience preferably in payments domain

  • Hands on Java experience (at least intermediate level)

  • ATDD or BDD experience, ideally with Cucumber but other frameworks like Jbehave is also considered

  • Excellent collaborative team player with strong written and oral communication skills

  • Intellectually curious – prepared to challenge and be challenged

  • Strong attention to detail as well as being highly organized

  • Adaptable and flexible to meet demands, relentless and passionate to get the job done

  • Pro-active – take responsibility and own the solution

  • Ability to work collaboratively on a cross-functional team with a wide range of experience levels
  • Payment systems knowledge specifically in the Authorizations arena
  • Solid understanding of Distributed application infrastructure

  • Self-motivated, Team motivator and Team player

  • Applied knowledge of SAFe

  • Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement

  • Experience with Restful APIs, JSON, XML etc.

  • Experience with Github

  • Experience with message brokers such as RabbitMQ, Kafka

  • Experience of setting up and maintaining CI/CD pipeline and working in a DevOps heavy environment

ISTQB certification

#LI-LJ1

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.

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What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental insurance
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision insurance
Discover offers two vision plan options — Standard and Premier through VSP.
Health insurance
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Mental health benefits
Financial & Retirement
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee stock purchase plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid volunteer time
Paid holidays
Discover provides 7 paid holidays.
Paid sick days
Office Perks
Commuter benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company-sponsored outings
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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