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Lead Site Reliability Engineer

| Chicago

Lead Site Reliability Engineer

About iManage

iManage transforms how professionals in legal, accounting and financial services get work done by combining the power of artificial intelligence with market leading document and email management. iManage automates routine cognitive tasks, provides powerful insights and streamlines how professionals work while maintaining the highest level of security and governance over critical client and corporate data. Over one million professionals at over 3,000 organizations in over 65 countries – including more than 2,000 law firms and 500 corporate legal departments – rely on iManage to deliver great client work.

Learn more at: www.imanage.com 

Position Overview

We are looking for an SRE Team Lead that is interested in building something from ground up for our new and exciting cloud platform. In this role you will you will lead a newly formed SRE team to provide guidance and technical expertise. You will lead architectural and design discussions, along with efforts to avoid and reduce toil, and of course, provide a scalable, reliable platform for the success of our customers and organization.

Key Responsibilities

  • Lead, mentor, direct operations for the SRE team 
  • Participate in, and facilitate, Agile Sprints and associated ceremonies 
  • Drive innovation and platform evolution 
  • Scale cloud infrastructure to support our growing ecosystem based on Docker and Mesos 
  • Provide reliable, predictable deployment and maintenance of distributed systems 
  • Adhere to security best practices 
  • Write and design automation, monitoring, diagnostics and debug tooling 
  • Coordinate and participate in production support and on-call rotations 
  • Conduct incident management and contribute to associated retrospective/post mortem as needed 
  • Team Liaison to Cloud Operations, Development and Product 

Requirements

  • Working knowledge of the SCM tools such as Ansible, Puppet, Chef, or Salt - Salt and/or Ansible preferred 
  • Experience with IaC (Infrastructure as Code) concepts and tooling - Terraform preferred 
  • Solid understanding of working with git and gitflow 
  • Knowledge of Docker engine and ecosystem 
  • Can troubleshoot and debug container issues at any level, including container networking 
  • Understanding of Docker networking, including different network plugins and frameworks such as Calico 
  • Experience with Mesos / Marathon ecosystem - Kubernetes a plus 
  • Strong knowledge and understanding of microservices based architectures 
  • Good understanding of networking including L2 and L3 concepts 
  • Strong background in administrating and maintaining Linux based systems 
  • Strong scripting skills including ability to write scripts from scratch using Python and/or Bash 
  • Can identify and mitigate reliability risks 
  • 5+ years in SRE roles demonstrating increasing responsibilities 
  • Excellent communication and troubleshooting skills 
Read Full Job Description

Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • Maria DBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases

Location

Located a short walk from Chicago's major train stations and transit lines. Not to mention just down the street from West Loops trendiest restaurants!

An Insider's view of iManage

How would you describe the company’s work-life balance?

When it comes to work-life balance, life comes first, and our company knows this. It's great that I can take the time I need off to enjoy the "life" side.

Dave

Business Development

How do you collaborate with other teams in the company?

To collaborate with other teams in the company, I have daily stand-up meetings for my pod that include QA, QE, & the development teams. Whenever I need fast bits of information from individuals in other pods/product teams, I stop by their desk to ask for clarification. If I need more time than this, I schedule a meeting with all relevant parties

Adam

UX Design

How does the company support your career growth?

iManage supports career growth by providing opportunities to move within the organization to learn other parts of the business. Career growth presents itself in opportunities to engage in process improvement and the ability to lead and take responsibility for initiatives within my department

Jacqueline

Cloud Services

What does your typical day look like?

The most exciting part of my day is knowing that if I continue to work hard and challenge myself, I'll be rewarded. In my role you never known what a new day will bring - so that variety makes each day unique and exciting.

Andy

Sales

What are iManage Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
iManage's game room is filled with Ping Pong, Foosball and many board games. Play at your own risk; The ping pong table gets COMPETITIVE!
Some Meals Provided
Every Monday and Friday we bring in breakfast for the office. Monday and Tuesday fresh fruit is delivered!
Happy Hours
Professional Development Benefits
Job Training & Conferences
Every year we set aside a budget for each department to spend on further education and development opportunities. Continuous learning is core to who we are!
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