Lead Software Engineer (Model Ops) at Discover

| Chicago | Remote
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Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description 

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers, and which is consistently awarded for both. We’re all about people and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. 

This is a hands-on engineering position that will be a part of a team enabling Model Ops capabilities for the Machine Learning Platform. This team is taking an innovative approach to defining fully automated and advanced ModelOps capabilities as a service for the company. This role will be instrumental in evolving innovative software delivery pipeline capabilities and API’s, as well as evolve the tools and infrastructure that enable self-service adoption. Candidates will be expected to bring their expertise and creativity to help solve key technical as well as non-technical challenges in driving our vision, engineering our solutions and unlocking value across the organization. 

Responsibilities 

  • Build, evolve and scale the data science technology capabilities to enable our machine learning platform
  • Lead ML Ops strategy implementation, including batch and real-time model delivery, model management, DevOps practices and platform engineering
  • Partner with management, architects and product owners to understand requirements, refining features and delivering technical capabilities
  • Create automated pipelines and workflows to implement algorithms, data features and models into production, at scale
  • Engage with Data Science, Technology and Product Owners to understand challenges around deploying, maintaining and monitoring data science models in production
  • Ensure designs and solutions are highly available, secure, and continue to drive automation of data science capabilities
  • Engage internal development teams on tools, techniques, capabilities as well as gather feedback on data science capability evolution from our internal communities
  • Build and enable capabilities in production, enabling the latest modeling techniques & technology frameworks in ML and AI such as Spark, TensorFlow, Keras, & Graph technologies like Neo4J & Neptune to optimize performance and provide cost-efficiencies in the platform
  • Deliver software capabilities and products from initial concept through continuous improvement
  • Develop and implement automated testing frameworks for ML and AI delivery such as UAT, integration, A/B, champion / challenger methodologies
  • Innovates on and advocates for best practices and improved team processes; mentors junior team members
  • Support live systems to ensure business continuity
  • Develops and maintains complex front-ends with a focus on user experience
  • Develops and maintains backend systems
  • Works with key stakeholders to design complex solutions and lead from inception to production
  • Creates and maintains DevOps processes, application infrastructure, and utilizes cloud services (including database systems and models)

Minimum Qualifications 

At a minimum, here’s what we need from you: 

  • Bachelor's Degree in Information Technology, or related field 
  • 6+ years of work experience in Computer Science, Information Technology, or related experience
  • In lieu of degree, 8+ years of work experience in Computer Science, Information Technology, or related experience

Preferred Qualifications 

If we had our say, we’d also look for: 

  • 6+ years of experience in Python, Java, JavaScript development or related development experience
  • 2+ years of experience in automated software build & deployment automation in distributed cloud environment such as AWS, GCP, Azure
  • Experience developing and implementing API service capabilities and re-usable components
  • Knowledge of containerization (Kubernetes) platforms and understand concepts around pods, configMaps, Secrets, etc..)
  • Understanding of groovy scripting or similar to provide template CI / CD artifacts
  • Experience working with code repositories such as Github and competent in implementing versioning, branching, etc..
  • Experience working with a variety of data platforms such as S3, Snowflake, Redis, Cassandra
  • Understanding of observability and how to achieve reliability in a service
  • Understanding of software testing principles and methodologies
  • Skilled in high availability & scalability design, as well as performance monitoring
  • Knowledge in machine learning, deep learning and other AI use cases
  • Experience as part of an Agile engineering or development team 
  • Strong understanding of object-oriented principles with an ability to write clean code 
  • Strong experience working with a relational database and NoSQL database 
  • Strong experience with CI/CD pipelines with Jenkins or similar; Git/GitHub; Artifactory 
  • Proven skills in high availability and scalability design, as well as performance monitoring 
  • Experience developing and implementing API service architecture 
  • Experience in working in a cloud environment such as AWS, GCP or Azure. 
  • Understanding of messaging systems like MQ, Rabbit MQ, Kafka, or Kinesis. 
  • Build secure web applications with user authentication 
  • Experience with relational databases such as MySQL or Postgres and understanding of columnar data stores such as Redshift or Snowflake
  • Strong technical understanding of data architecture, data quality and related technologies

#Remote

#BI-Remote

#LI-KE

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • Neo4jLanguages
    • RLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Amazon Web ServicesFrameworks
    • AnsibleFrameworks
    • AWS PortfolioFrameworks
    • BlockchainFrameworks
    • ChefFrameworks
    • CloudFoundryFrameworks
    • DockerFrameworks
    • Google Cloud PlatformFrameworks
    • KubernetesFrameworks
    • Lambda ArchitectureFrameworks
    • OpenAPIFrameworks
    • OpenShiftFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • TeradataDatabases
    • ServerlessDatabases
    • TerraformDatabases
    • Google AnalyticsAnalytics
    • SparkAnalytics
    • H20Analytics
    • Machine Learning Analytics
    • Natural Language Processing Analytics
    • Programmable BotsAnalytics
    • AgileManagement
    • SafeManagement
    • LeanManagement
    • Continuous Delivery Management
    • DevSecOpsManagement
    • Reactive ProgrammingManagement
    • Site Reliability EngineeringManagement
    • SalesforceCRM

Location

We're headquartered in the northwest suburbs of Chicago and have a downtown Chicago office known as “The 606.”

An Insider's view of Discover

What’s the vibe like in the office?

The cool thing about working at Discover is the wonderful collaborative environment we have and all the smart, talented and fun people we work with every day to continuously work on innovations.

Hiba

AWS Cloud Engineer

What does your typical day look like?

I enjoy working at Discover because I get to work with and collaborate with talented people who are passionate about what they do, and together we get to help others. We work constructively and cross-functionally to provide the best and newest products for our users and provide exceptional support for our customers!

Mandy

Project Manager, Advanced Analytics Platform

How does the company support your career growth?

There are two reasons I enjoy working at Discover. First, I enjoy the challenging and meaningful work. Second, my career path at Discover is mine to shape. My managers have supported me when I wanted to learn more and move within the company.

George

Senior Manager, Software Engineering

What is your vision for the company?

My vision of the company is that we create rewarding experiences in lives of our customers every day through analytics.

Kumar

SVP, CDO Advanced Analytics Platforms

What’s the vibe like in the office?

I love working at Discover because of how the company invests in its people and innovation. The environment is encouraging and the smart people around you makes it an amazing experience every day!

Brent

Director, Digital Analytics

What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with Nonprofits
Friends outside of work
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability Insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental Benefits
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision Benefits
Discover offers two vision plan options — Standard and Premier through VSP.
Health Insurance Benefits
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life Insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet Insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness Programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Onsite Gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) Matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee Stock Purchase Plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid Volunteer Time
Paid Holidays
Discover provides 7 paid holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company Outings
Game Room
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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