Lead Software Engineer at Hyatt (Chicago, IL or Remote)

| Chicago | Remote | Hybrid
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We are pleased that you are exploring Hyatt Hotels Corporation. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. We care about our associates and our customers. This is the Hyatt Touch. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities in rankings based on information about recruiting and employment practices. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt offers comprehensive and competitive benefits for all associates. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards - whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you. Come meet the people with the Hyatt touch.
Hyatt Hotels Corporation is an international hotel operating company with $4.5B in annual revenue and more than 1000 properties spanning more than 60 countries. We are dedicated to completely reinventing the way we engage with our guests and are actively seeking transformative digital professionals to play a key role in these efforts. As a family-owned business since 1957, Hyatt has expanded to a global organization spanning 19 individual brands and engages with millions of customers every single year.
Hyatt is seeking a Lead Software Engineer joining the Global Digital and Technology organization, working on new, innovative systems for Hyatt Guests and colleagues. This individual will work closely with back-end services teams, front-end designers, and product management to create scalable applications on the web. As a Lead Software Engineer, this individual takes a direct hand in the performance of the team as a whole while remaining directly involved with development efforts. The team also collaborates with the Operations team to build infrastructure and care for Hyatt.com and associated properties in production, as Tier 3 support. They apply DevOps tools and culture to deliver software to production early and often, with highly automated and reliable procedures.
The ideal candidate possesses the following characteristics:
Is skilled and passionate about software engineering - specifically front-end and/or back-end web development, and someone who is eager to fill in the gaps in their toolbox.
Is a software craftsperson who values quality over quantity, but you are not a zealot or perfectionist.
Has experience working in agile environments that have embraced DevOps and Continuous Delivery practices.
Is a maker and you are driven by the thought of seeing your creation in the hands of millions of customers.
Likes the challenge of simplifying complex systems, and you always consider the big picture even when acting locally.
Maintains a positive attitude and a learning/growth mindset.
Demonstrates a commitment to Hyatt core values: respect, integrity, humility, empathy, creativity, and fun.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Position Responsibilities / Essential Functions:
Responsible for the technical solutions developed by the team.
Has expertise on all technologies used by team. Is able to use business knowledge to guide team technical decisions.
Expert in and proven experience with design and architecture patterns. Considers multiple approaches and recommends best technical direction including logic and reasoning.
Ability to work with minimal supervision and to direct and improve a small team. Assumes team level responsibilities and identifies and resolves in-depth needs though.
Works with product and design leads to help stakeholders translate ideas into technical solutions.
Communicates effectively with both technical and non-technical individuals at all levels
Designs and develops robust highly scalable client-side and server-side components with solid monitoring and alerting capabilities, adhering to architecture standards.
Works with the team to leverage unit tests effectively to ensure a high degree of code quality.
Provide Tier 3 production support, as needed - able to troubleshoot complex technical issues through debugging, research, and investigation.
8+ years of experience in a full-time development role. Academic projects and/or side projects may be considered as well.
BS in Computer Science or equivalent combination of technical education and work experience.
A partial, unordered list of desired skills includes Java, React, Node.js, Next.js, Restful API design, GraphQL
Familarity with databases (MySQL, MongoDB), web servers, and UX/UI design
Strong Agile experience preferred in an environment leveraging devops patterns and practices.
Preferred candidate is passionate about travel and the Hospitality industry.
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • GroovyLanguages
    • ReactLibraries
    • Web ComponentsLibraries
    • GebLibraries
    • SpockLibraries
    • ExpressFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • SauceLabsFrameworks
    • Node.jsFrameworks
    • SwiftUIFrameworks
    • SeleniumFrameworks
    • AppiumFrameworks
    • WiremockFrameworks
    • TealiumFrameworks
    • TableauFrameworks
    • DataDogFrameworks
    • SplunkFrameworks
    • HelmFrameworks
    • DockerFrameworks
    • GradleFrameworks
    • K6Frameworks
    • KubernetesFrameworks
    • AWSFrameworks
    • Jenkins PipelinesFrameworks
    • Azure PipelinesFrameworks
    • KafkaFrameworks
    • Lake FormationFrameworks
    • Redshift DWFrameworks
    • Amazon EMRFrameworks
    • SagemakerFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RDSDatabases
    • Adobe AnalyticsAnalytics
    • Adobe TargetAnalytics
    • Embrace.ioAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • MURALDesign
    • InDesignDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement


The Hyatt Corporate Office is located along the Chicago River within Chicago's Loop neighborhood. It is close to train stations, bus stops, restaurants and nightlife.

An Insider's view of Hyatt

What are some social events your company does?

At Hyatt, we love to connect with our guests and customers — and with each other. We host various events throughout the year, from company-wide Diversity Business Resource Group (DBRG) activities like this year’s virtual Black History Month Celebration featuring Debbie Allen, to team-led events such as virtual breakfast clubs and happy hours.


Associate Vice President, Loyalty Finance

How do you collaborate with other teams in the company?

Our cross-functional collaboration is built on trust and transparency, and we work together in many different ways, from video calls to brainstorming sessions, weekly “open office” hours, shared creative boards, and more. At Hyatt, collaboration is key and our teams are constantly evolving our ways of working to advance our purpose of care.


Manager, eCommerce Product Development

How has your career grown since starting at the company?

My role has transformed and expanded since I began at Hyatt — in my case, as a bellhop in New Zealand at the age of 19. Since that time, my Hyatt roles have taken me to Germany and to the Hyatt Hub in Chicago, where I now manage an incredible team. Hyatt is a place that’s ripe with opportunity — where your drive and passion can take you far.


Director, Digital Content & Asset Management

How do your team's ideas influence the company's direction?

Hyatt’s teams of designers, engineers, and product managers are organized around moments in the guest journey, and it’s their research and their ideas that go into nearly every decision we make about the digital products we bring to life. Our agile approach and guest-centricity enable ideas that shape the business.


Vice President, Digital Product

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