Lead Windows & Virtual Engineer
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
Responsible for all aspects of the software development life-cycle for server, workstation, and application virtualization solutions. Core competencies include, but are not limited to: x86 hypervisors, VDI, application virtualization/layering, scripting/automation, and x86 hardware solutions. Work independently and provides forward thinking solutions that drive both infrastructure and business solutions in a highly available and highly regulated environment. Interfaces with Solution Architect and Application Development teams on standards exceptions or problem solving of issues relating to hardware/os/application integration.
On an Agile infrastructure team, you are responsible for all aspects of the software development lifecycle for end user client devices (PC, Mac, Virtual Machines, and Mobile). Core competencies include but not limited to: Windows Build/Image Management, Apple Mac Build/Image Management, Virtual Desktop Infrastructure, Software Deployment, PowerShell scripting/automation. Works independently as well as part of a tight-knit team, provides forward thinking solutions that drive both infrastructure and business solutions in a highly available and highly regulated environment. Interfaces with Solution Architects and other corresponding teams (network, security, appdev, hardware) on feature enrichment or problem solving of issues relating to the full system architecture stack.
Major Responsibilities:
Responsible for full lifecycle development for application and hardware solutions. Performs POT's/POC's to determine proper technical solution and customize, test, deploy them for usage in a highly regulated and highly available environment.
Responds to engagements from the Command Center and 1st/2nd level operations teams to provide production fixes and root cause analysis. Available on a pager rotation for 24x7 support.
Documents current environments, SOPS, future directions, technical designs, change tickets, and other items for internal operations as well as external auditors.
Researches current industry trends and best practices working with both internal parties and 3rd party vendors.
Qualifications You’ll Need:
- Minimum of Bachelor’s degree in Information Technology or Engineering Minimum
- 2+ years’ experience in Large enterprise systems engineering, or related
- In Lieu of Education experience 4+ years’ experience in Large enterprise systems engineering, or related
Desired Skills:
Work Experience:
- 8+ Years’ Experience working/supporting a MS Windows environment (Client, Server, or both) using innovative and automated solutions.
- In depth knowledge of related infrastructure technologies and landscape (hardware, software, network, security, etc.)
- Proficiency in Microsoft Intune/Endpoint Manager with expertise in managing it in a large enterprise.
- Demonstrated incident, problem and escalation management for own area of responsibility with a strong customer focus.
- Familiarity with compliance standards such as PCI-DSS is preferred
- Demonstrated strong presentation and communication skills and the capability to address and interact with individuals or groups at varying levels of the organization.
- Familiar with Agile methodologies a plus
Tools/Software Experience
Operating Systems:
- Microsoft Windows (Windows 10, 7)
- Apple Mac
- Linux
- Windows Server 2016/2012 not required, but considered
- Virtualization Technologies: VMware, Citrix or equivalent
- Thin Client Management
- PowerShell Scripting
- SCCM or equivalent experience with configuration management solutions
- Microsoft Intune/Endpoint Manager
- Group Policy Management
- Vulnerability Management
- Audit/Compliance
- Candidate must possess at least a Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, or equivalent work experience
- Must be well organized, self-motivated, and able to prioritize and multi-task in high-pressure situations
- Will be part of a 24x7 oncall rotation
- Able to work independently with strong interest on current planning techniques and technologies
- Able to communicate effectively at all levels
- Create and Maintain Documentation both internally and customer facing
- Exceptional at troubleshooting, thinking out of the box #LI-BG1 #Remote
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.