Working for Trunk Club
When you join Trunk Club, you join the Nordstrom family. Our fast-paced and entrepreneurial environment is paired with the strong history and experience of a retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions. We welcome your adaptability, your curiosity, and your passion to contribute to our unparalleled shopping experience!
Who We Are
At Trunk Club, we're building the future of retail, enabled through technology. Our IT team supports the hardware, software and infrastructure of the entire organization in order to keep things running smoothly. The IT team is in need of a Network Engineer to keep our operations up and running while interfacing with off site locations. We are looking for someone who is able to travel to our six clubhouses nationally on a semi-regular basis.
Who You Are
- A Forecaster. You’re able to predict outcomes, and can often avoid problems before they start.
- A Problem-Solver. You know how to use resources around you to solve complex puzzles. You are able to find solutions or take on projects without all of the information. You know how to use your resources resolve complex problems.
- A Collaborator. You work cross-functionally and across locations to resolve network and security issues.
- A Self - Starter. You are someone who loves to get stuff done, and done well with minimal supervision and support.
What You'll Do
- Perform design and configuration changes to ensure network coverage and performance
- Provide daily support for resolving network/VOIP/firewall/VPN related issues including cloud-hosted solutions
- Participate in design and architecture discussions and propose ways to optimize/stabilize the network infrastructure
- Execute tasks/fulfill responsibilities associated with network projects
- Prepare and update network documentation including diagrams, standard build documents, and best practice procedures.
- Able to be on call to troubleshoot issues as they arise
- Act as liaison to Nordstrom infrastructure team and attend meetings as necessary.
- Organized and detail oriented
What your background may look like
- Minimum 5 years experience working with Cisco or Meraki devices, including switches and firewalls
- Expertise in Networking best practices
- Demonstrated successful implementation LAN/WAN networks, including technical troubleshooting
- Troubleshooting proficiency with voice and wireless infrastructure
- Understanding of the TCP/IP protocol stack, application protocols such as SNMP, SMTP, DNS, and DHCP
- Failover planning, design, and testing
- Ability to balance simultaneous effort between project work and level-2/3 support
- Strong understanding of monitoring and capacity planning tools
- Experience working with remote teams across multiple geo locations.
- Organized with good written and verbal communication skills
- Ability to manage a project from beginning to end with minimal supervision
How We Work
- With collaboration. We utilize multiple methods of cross-functional communication in order to complete projects on time
- With transparency. We work in an open team room; no cubicles or private offices. Communication is key to our process, and we don't want to hinder it with walls.
- With agility. We don’t believe in following a process for process’s sake. We ship frequently and focus on delivering incremental value.
- With open minds. We are committed to building a diverse team of people with unique perspectives. This encourages a healthy and inclusive environment that builds a more sustainable, successful company.
- With pride. We value our people most of all. We invest in ourselves by applying our own strengths and interests to company needs.
A few of our perks
- Lunch-and-learns
- Annual stipend for continuous education
- Tech all-hands lunches every other Friday
- Hack days
- Team outings
- Nordstrom discount
- Flexible work environment
- Social environment with built-in bars
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