If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Department OverviewOur IT organization isn’t just here to support our business. We’re here to reinvent it – by changing the way our customers, partners and employees interact with our company. To do that, we’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
The Network Tools Engineer is a senior position with the team and will lead projects to deliver Dashboards, Tools Automation and Analysis capability to internal customers at all levels across MSI.
You will need to have expertise and apply that expertise in leading network tools such as SevOne and NetScout products among others, to ensure Motorola gets the full value from its investments.
Scope of Responsibilities/Expectations:
Build, integrate and maintain a scalable and cost effective network infrastructure management solution that can deliver early detection of issues as well as provide customers visibility to the state of network services.
Partner with the front office, back office, and devops teams, end users, and business partners to solve complex challenges with innovative ways to connect.
Utilize network tools that monitor utilization, predict capacity requirements, and manage inventory and configuration.
Integrate tool suite with Service Now
Demonstrate a high level of creativity and expertise to develop simple, high impact solutions to improve our communications systems.
Identify innovative opportunities and drive from idea to business case development.
Provide technical direction and oversight to network support teams.
Find and create new methods to increase performance, automation, and scalability.
Participate on Service Restoration Teams when critical problems arise - 24x7x365.
Regional travel may be required; percentage will vary based on project needs.
Required Skills and Experience
3+ years experience planning, designing, installing, configuring ,and administering network management tools such as SevOne, NetScout nGenius Pulse, NetScout nGenius One, Nagios, NetBrain, and SolarWinds.
Working knowledge of network topologies, methodologies and protocols
Knowledge and experience of producing Network Dashboards from multiple tools for various audiences, such as Leadership, Management and Operations
Intermediate knowledge of network systems design principles and standards
Intermediate knowledge of packet capture and analysis
3+ years experience with linux based operating systems
3+ years experience in scripting languages such as Python, PERL, BASH, or similar
3+ years experience in project management or implementation
3+ years working with reporting tools such as Tableau or similar
Ability to provide clear and concise reporting to multiple levels of management while also being able to dig into details of specific line items in those reports
Excellent written and oral communication skills, including the ability to articulate project level presentations to business sponsors.
Strong troubleshooting and critical thinking skills to resolve complex problems.
Ability to draft and document designs and standards.
Project experience implementing network infrastructure, network management tools, reporting tools, and/or data analysis tools with a focus on network data.
Operational excellence with knowledge of ITIL practices
Understanding of SDN/SD-WAN networks.
Security products/practices – ACLs, Firewalls, VPN, etc.
ITIL and Enterprise Change Management
Technical project management background
Experience working in a large enterprise environment (1000+ devices)
Proactive approach and enthusiasm for problem identification and solving
Passionate about customer satisfaction and learning about the business
Ability to work within tight time-lines
Ability to think strategically and suggest creative solutions
Ability to synthesize complex requirements into simple business practices
Flexible and able to adapt to changing priorities
- 4+ years applicable Network experience
- 3+ years of experience with at least one of the following network management tools: SevOne, NetScout nGenius Pulse, NetScout nGenius One, Nagios, NetBrain, SolarWinds
- Bachelor’s Degree in Computer Science or related field
Travel RequirementsUnder 10%
Referral Payment PlanYes
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.