If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department OverviewOur IT organization isn’t just here to support our business. We’re here to reinvent it – by changing the way our customers, partners and employees interact with our company. To do that, we’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
Job Description

The Network Tools Engineer is a senior position with the team and will lead projects to deliver Dashboards, Tools Automation and Analysis capability to internal customers at all levels across Motorola. Preference to have expertise in network management tools and be able to apply that experience in leading/owning network tools such as SevOne, NetBrain and NetScout products among others, to ensure Motorola gets the full value from its investments.

Scope of Responsibilities/Expectations:

• Build, integrate and maintain a scalable and cost effective network infrastructure management solution that can deliver early detection of issues as well as provide customers visibility to the state of network services.

• Partner with the front office, back office, and devops teams, end users, and business partners to solve complex challenges with innovative ways to connect.

• Utilize network tools that monitor utilization, predict capacity requirements, and manage inventory and configuration.

• Integrate tool suite with Service Now

• Demonstrate a high level of creativity and expertise to develop simple, high impact solutions to improve our communications systems.

• Identify innovative opportunities and drive from idea to business case development.

• Provide technical direction and oversight to network support teams.

• Find and create new methods to increase performance, automation, and scalability.

• Participate on Service Restoration Teams when critical problems arise - 24x7x365.

• Regional travel may be required; percentage will vary based on project needs.

Basic Qualifications

• Minimum of 3 years applicable Network experience

• Bachelor’s Degree in Computer Science or related field.

• Excellent written and oral communication skills, including the ability to articulate project level presentations to business sponsors.

• Strong troubleshooting and critical thinking skills to resolve complex problems.

• Ability to draft and document designs and standards.

• Project experience implementing network infrastructure, network management tools, reporting tools, and/or data analysis tools with a focus on network data.

• Operational excellence with knowledge of ITIL practices

Required Skills and Experience 

• 3+ years experience planning, designing, installing, configuring ,and administering network management tools.

• Working knowledge of network topologies, methodologies and protocols

• Knowledge and experience of producing Network Dashboards from multiple tools for various audiences, such as Leadership, Management and Operations

• System integration, network scripting or automation experience

• Experience in scripting languages such as Python, PERL, BASH, or similar

• Intermediate knowledge of network systems design principles and standards

• Intermediate knowledge of packet capture and analysis

• Experience with linux based operating systems

• Experience with reporting tools such as Tableau or similar

• Ability to provide clear and concise reporting to multiple levels of management while also being able to dig into details of specific line items in those reports

Experience Desired:

• Understanding of SDN/SD-WAN networks.

• Security products/practices – ACLs, Firewalls, VPN, etc.

• ITIL and Enterprise Change Management

• Technical project management background

• Experience working in a large enterprise environment (1000+ devices)

• Service Now

Behavioral Characteristics

• Proactive approach and enthusiasm for problem identification and solving

• Passionate about customer satisfaction and learning about the business

• Ability to work within tight time-lines

• Ability to think strategically and suggest creative solutions

• Ability to synthesize complex requirements into simple business practices

• Flexible and able to adapt to changing priorities

Basic Requirements

• 3+ years applicable Network experience
• Bachelor’s Degree in Computer Science or related field

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.