Office 365 Architect

| Chicago | Hybrid
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Office 365 Architect
222 W Adams St, 11th Floor
Chicago, Illinois, 60606
United States

West Monroe isn’t a start-up firm, but we act like one.
From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better.

Think you're up to the challenge?
West Monroe Partners is currently seeking an Office 365 Architect to provide strategy, architecture, and implementation support for our clients. You will help architect, implement, and migrate enterprise environments, including but not limited to the support of a broad range of Microsoft solutions including Active Directory, O365, Exchange, Skype/Lync/Teams, Outlook and Outlook Web Access.

What will you be doing?
* Function as the primary point-of-contact for all Performance Services Microsoft Exchange business development and delivery responsibilities
* Act as the technical architect on multiple client electronic mail environments and associated projects simultaneously
* Work on client project-based initiatives including electronic mail strategy and planning, upgrades of existing Exchange platforms, Office365 migrations and system consolidation typically through broader merger integration initiatives
* Serve as the L3 escalation point for the West Monroe Partners Network Operations Center (NOC) and Tier 2 support engineers for questions and complex issue resolution
* Work with client management and provide written and oral status updates; facilitate and lead meetings in both a project and escalated incident setting
* Ensure associated service level agreements are met and assist with reporting on SLAs and other key metrics

We need someone who can bring the following to the table:
* Bachelor’s degree required
* 5 years of experience as a lead administrator for Microsoft Exchange (2003, 2007, 2010, 2013, and 2016) and Office 365.
* Minimum 3 years of architecture and project experience designing and deploying enterprise-level Exchange environments (>4,000 seats), Unified communications and electronic mail compliance and archiving solutions
* Experience with cross-org email migrations and co-existence utilizing native Exchange tools as well as third party solutions from Bittitan, Quest, or Binary Tree
* Expertise in designing and implementing directory services and related technologies in coordination with Exchange & O365 (AD, ADFS, AzureAD, Azure Passthrough Auth, MFA)
* Experience with mobile device management solutions and policy design
* Expertise and experience in Windows based Collaboration Services. Technologies include Microsoft Teams, Skype 4 Business, Lync, IIS, Windows Server, Certificate Services, and Federation Services
* Experience with support and administration of environments with high-availability and disaster recovery technologies such as clustering and replication
* In-depth knowledge of SMTP and spam filtering solutions
* Sound understanding of storage networking and backup solutions
* Excellent organizational, verbal and written communication skills
* Microsoft (MCP, MCSA) certifications preferred
* Experience managing multiple technology projects simultaneously
* Demonstrates a strong knowledge and competence of standard concepts, best practices, and operational procedures within a corporate Microsoft cloud environment
* A natural sense of urgency, initiative and a positive team player philosophy to be reflected in daily work ethics; strong problem-solving skills and ability to handle multiple tasks under tight deadlines.

West Monroe Partners is an Equal Employment Opportunity Employer -
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.

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Technology we use

  • Engineering
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    • AccessDatabases

Location

Chicago is our headquarters, our largest office, and where it all started. Located in the Loop, you’ll find representation across all practices and industries. As our first office, Chicago remains one of the firm’s main hubs for technology and innovation, relying on top talent from the area.

An Insider's view of West Monroe

How does your team reward individual success?

We have this incredible platform called SHOUTOUT, where employees can showcase the great work they have done or worked on with a team. I love it because we can see all the kudos people give each other, and it makes me so happy!

Britt

Employer Brand Specialist

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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