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Chicago, IL

Principal Software Quality Engineer at GoHealth (Chicago, IL)

| Chicago
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GoHealth is looking for a Principal Software Quality Engineer / QA Automation Architect to lead our QA Automation team. This role operates as a technical, hands-on facilitator in the QA Automation and is a strategic participant across inter-dependent software development efforts. This professional is expected to meet current delivery quality standards while increasing the use of automation to drive increased throughput and test coverage efficiencies. Individual will work across multiple project teams composed of developers, project managers, QA Engineers and business owners to help shape the quality of a product and establish the maximum level of automated test coverage, while reducing the time of test cycles.
We strive to make our teams successful by partnering with key stakeholders to understand their use cases and building comprehensive test strategies to meet testing requirements. We work together with all of our quality test engineers, continuously looking to improve on our automation processes and best practices. As a Principal Software Quality Engineer, you will need to understand the various levels of testing from a functional/feature level, data validation, authentication, security and systems integration for both web-based application and mobile devices. The person must be flexible in addressing changing needs of the organization as it evolves and increase in maturity levels of agile while implementing CI/CD practices. The position must support testing in a modern cloud-based environment.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.


  • Oversee, lead, and mentor a diverse, globally distributed QA Automation team leads and QA Automation Engineers.
  • Collaborate with product Manager, QA Engineers & Developers in designing testable applications
  • Create/Assist/Troubleshoot the development of Test Automation Framework, Standards, Procedures, Processes, and Best practices as related to Test Automation
  • Manage the Daily/Weekly activities of the Test Automation Team Members and support the onboarding of new team members
  • Oversee technical execution of the QA Automation roadmap
  • Provide leadership, guidance, training, and mentoring to Test Automation Team Members
  • Participate in design and architectural reviews of proposed automation solutions
  • Create, execute, and evaluate automated test plans on multiple browsers, operating systems, mobile application and platforms
  • Strong programming and technical experience as this role will require digging into code and interfacing with developers and delivery managers
  • Participate in peer test reviews, performance testing, and functional testing to ensure product quality
  • Define and publish quality metrics related to automation
  • Efficient delivery of Healthcare Capabilities via test automation activities
  • Promote and support implementation of CI/CT/CD pipeline
  • Develop & extend test automation frameworks for UI, Microservices & APIs, Data Quality, security, and performance. Provide analysis, optimization, improvement, and maintenance of test automation frameworks for UI, Microservices & APIs, Data Quality, security, and performance.
  • Work with Test Automation Team Members to leverage existing automation assets and develop new ones
  • Ensure compliance to automation framework, standards & best practices
  • Conduct test design reviews
  • Work with Product Management and UX to understand business needs and ensure quality is built in throughout the process

Skills and Experience:

  • Bachelor’s Degree in Computer Science, Engineering, or equivalent education or experience
  • 10+ years of experience in software testing
  • 8+ years test framework development experience
  • 5+ years of experience leading Software Quality Automation teams
  • 3+ years leading globally distributed teams
  • 5+ years of experience writing automated tests in Java or Kotlin.
  • Familiarity with healthcare domain optional but desired
  • Experience in multi-tiered, complex system design & architecture
  • Experience in developing automation scripts and tools used to test all types of testing, including unit, integration, system, functional, non-functional, Data, performance, Mobile, reports, security, and cross browser.
  • Experience testing infrastructure and infrastructure as code optional but desired
  • Experience working with BDD and BDD tooling
  • An intense passion for automation and an automation-first strategy
  • Experience defining test methodology, test metrics, and test reporting mechanisms
  • Experience with SQL and NoSQL databases
  • Experience with Git, Jenkins, and a strong believer in the value of Continuous Integration, Continuous Testing, and Continuous Delivery
  • AI-powered UI regression testing tools
  • Cloud Experience such as AWS, Azure, GCP
  • Experienced with a variety of automated testing tools and strategies
  • Prepared to work in a fast-paced environment where continuous innovation, agility, and adaptability are highly prized

Benefits and Perks:

  • Open vacation policy
  • 401k program with company match
  • Medical, dental, vision, and life insurance benefits
  • Flexible spending accounts
  • Commuter and transit benefits
  • Professional growth opportunities
  • Casual dress code
  • Generous employee referral bonuses
  • Happy hours, ping-pong tournaments, and more company-sponsored events
  • Subsidized gym memberships
  • GoHealth is an Equal Opportunity Employer

Due to the unprecedented situation of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding and each role day-to-day. Please consider that our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities’ and the CDC


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Where we are

Our headquarters are located in the River North area of Chicago. Located steps from the Chicago Brown Line stop on the CTA.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • BashLanguages
    • ReactLibraries
    • PandasLibraries
    • Scikit-LearnLibraries
    • NumpyLibraries
    • DockerLibraries
    • JenkinsLibraries
    • SpringFrameworks
    • TensorFlowFrameworks
    • SpringbootFrameworks
    • AWSFrameworks
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • BlueshiftCRM
    • MarketoLead Gen
    • AmplitudeLead Gen

What are GoHealth Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Diversity Employee Resource Groups
At GoHealth you will find a very interactive [email protected], WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring Practices that Promote Diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid Holidays
Paid Sick Days
Employees can use our open PTO policy towards sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Pre-COVID-19 Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
We have runners groups, volleyball groups and other
Fitness Subsidies
Home Office Stipend for Remote Employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

An Insider's view of GoHealth

How would you describe the company’s work-life balance?

On the Technology team, we're actively encouraged to use our PTO and to leave work at the office. People are understanding that sometimes life doesn't follow a set schedule, and perks like massages and discounted gym memberships also help with prioritizing your well-being.


Software Engineer II

What makes someone successful on your team?

To be successful on Operational Analytics, you have to create solid relationships with your business stakeholders. Those relationships are immensely helpful when it comes to completing urgent requests, furthering your business context, and gaining new responsibilities. They can also be what makes the next step of your career come to fruition.


Senior Data Analyst

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