Program Manager - Omnichannel Product & Digital Solution Development

| Chicago

Job Summary:

Creates and drives end-to-end integrated plans for an omnichannel type solutions. Implements program related activities that generally impact multiple components / processes and the work of own and possibly other units / teams / projects. Typically assigned to strategic / complex undertakings. Receives work in the form of short- and mid-term outcomes that regularly require the application of autonomy judgment and creativity.

Job Responsibilities:
• Manages Omni-Channel initiatives and integration across the organization. Bridges gaps between functional areas such as Business, Marketing, Product, Engineering and Legal.
• Able to drive program initiatives and deep dive to understand key customer problems and/or business impacts.
• Thinks critically and understands the business needs of a program holistically. Implements on a program plan based on strategic solutions and ensure excellence in day-to-day operations.
• Prepares and communicates program schedules, milestones, budgets and outcomes with stakeholders.
• Manages program issues/risks and provides recommended solutions/course of action. Presents issues and works with management to resolve critical conflicts.
• Interacts with internal and external peers and management to share highly complex information related to areas of expertise and/or to gain acceptance of new or enhanced technology / business solutions.
• Works across various functional areas and navigate through disparate operating models (e.g., Agile vs. Waterfall)
• Participates in removing barriers to timely and cost effective project completion in alignment to the overall program objectives.
• Coordinates and tracks resources, assets, financials and schedules to ensure timely program outcomes. Assists team members and stakeholders in making cost / benefit decisions.
• Leads and mentors scrum masters/project managers. Serves as a resource to the team to resolve complex problems.
• Tracks and reports metrics, goals and KPI’s to measure business outcomes.

As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.

 

Basic Qualifications

  • Bachelor's degree and at least 7 years of project/program management experience OR a High School Diploma / GED and at least 10 years of project/program management experience
  • Experience working with matrix teams including teams in different time zones.
  • Experience prioritizing and performing multiple tasks in time-critical situations
  • Experience developing new business models and opportunities; defining, developing, and documenting business requirements and functional specifications.
  • At least 2 years of experience managing project risks.
  • At least 2 years’ experience of direct leadership and/or cross functional team leadership
  • At least 2 years of experience planning, developing, and budgets for projects.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

  • Experience with HTML, CSS, and JavaScript, Java.
  • Experience managing software development projects.
  • Experience and knowledge of JIRA.
  • Knowledge of mobile technologies.
  • Experience with web technologies and online software development practices.
  • Ability to manage highly complex initiatives.
Read Full Job Description

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • MVCLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • Maria DBDatabases
    • OracleDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement

Location

Developed and diverse suburb in N.Chicago. Opening our new Tech Office downtown at the Old Chicago Post Office in January 2020!

An Insider's view of Walgreens

What’s the vibe like in the office?

You can expect to be challenged, every day. You can also expect an extraordinarily diverse environment of collaborative professionals who are putting their talents together to fulfill the vision and mission. There are plenty of opportunities to make an impact, to grow and to learn with the team. The future of Technology is bright at Walgreens!

Carlos

Director, RunOps

What does your typical day look like?

I'm a part of the product management team where I oversee the development of complex products. A typical day for me involves juggling multiple product lines, I could easily find myself working with designers to craft mockups, defining requirements for developers, tracking development processes, or running usability tests to drive product forward.

Katrina

Sr. Business Analyst

What makes someone successful on your team?

I think the most successful individuals are those who possess two key skills 1) the ability to quickly learn and synthesize information and 2) the ability to adapt to constantly changing challenges. Given the extremely complex nature of our industry,

Emmanuel

Sr. UX Designer

How do you empower your team to be more creative?

In Rx Engineering, we are building the largest pharmacy software product suites in the industry. Innovation and quality is our DNA. We nurture through our “COOL” culture to build curiosity in new solution. We are challenged and fascinated with courage every day about this engineering journey which will change our customers’ life.

Ronnie

Director – Solution Engineering & QE

How do your team's ideas influence the company's direction?

We are faced with a host of rapid changes occurring in the healthcare and retail landscapes.. To make the most of these changes, Walgreens is adapting to the fast moving technology world of today and is committed to deploying cutting edge solutions to support our business and customers.

Doug

Senior Product Manager, Pharmacy and Retail Operations

What are Walgreens Perks + Benefits

Walgreens Benefits Overview

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. In addition to company-paid life insurance and voluntary life & personal accident insurance, the benefits below are available to our team members. To learn more visit https://jobs.walgreens.com/benefits.

Culture
Volunteer in local community
Walgreens is proud to be a Corporate Social Responsibility leader, setting the pace on some of the most important issues of our day, and our IT and digital teams are no exception.
Partners with Nonprofits
Money raised through Red Nose Day supports programs that keep children safe, healthy and educated in America and around the world.
Friends outside of work
Eat lunch together
Intracompany committees
To learn more visit https://jobs.walgreens.com/it-culture
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Every day, in a multitude of ways, the foundational principles of integrity, respect and fair dealing embraced by our founder Charles R. Walgreen inspire us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Walgreens employees can contribute up to $500 annually to their FSA.
Disability Insurance
Disability insurance covers 6 weeks at 100% base pay, 6 weeks at 50% base pay. 50% benefit may be supplemented by PTO, frozen sick, or frozen vacation.
Dental Benefits
For dental coverage, you may choose from four plan levels ranging from a basic-only option to those with orthodontia and other major service coverage.
Vision Benefits
There are three levels of benefits for vision coverage ranging from an exam-only discount option to an enhanced PPO with both in and out-of-network benefits.
Health Insurance Benefits
You have access to competitive coverage options through the Benefits Support Center, which is the Walgreens private corporate exchange.
Life Insurance
Benefit-eligible team members are eligible for company-paid term life insurance at a benefit equal to: • 1.5 times annual base salary and $25,000 for all other hourly-paid team members
Wellness Programs
Onsite Gym
Team workouts
Walgreens team fitness initiatives include Sponsored race teams like the JP Morgan Chase Run.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Walgreens provides employees with a 401(k) matching plan called the Walgreen Profit Sharing Plan. After completing one year, we match 4% of contributions $1 for $1.
Employee Stock Purchase Plan
After 90 days of service and an average of 20 hours worked per week, you are eligible to purchase WBA stock at a 10% discount off market value.
Performance Bonus
You are eligible for a corporate bonus subject to approval by the Board of Directors (unless you are covered under another bonus program).
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes work from home. Work remotely 2 days per week and/or work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
The Transportation Benefit Plan allows you to save money by paying for your transportation and parking needs with before-tax dollars and payroll deductions.
Game Room
Our game room includes Ping Pong, Foosball.
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Lunch and learns
Renewal host weekly Lunch and Learns on topics selected by our team.
Promote from within
Customized development tracks

Additional Perks + Benefits

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. To learn more visit https://jobs.walgreens.com/benefits.

More Jobs at Walgreens102 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
Legal
Marketing
Operations
Product
Project Mgmt
Content
Developer
new
North Suburbs
Data + Analytics
new
North Suburbs
Product
new
Chicago
Data + Analytics
new
Chicago
Marketing
new
North Suburbs
Data + Analytics
new
North Suburbs
Product
new
Chicago
Project Mgmt
new
North Suburbs
Data + Analytics
new
North Suburbs
Project Mgmt
new
Chicago
Product
new
North Suburbs
Marketing
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
North Suburbs
Product
new
North Suburbs
Marketing
new
North Suburbs
Developer
new
Chicago
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Marketing
new
Chicago
Design + UX
new
Chicago
Operations
new
North Suburbs
Developer
new
North Suburbs
Design + UX
new
North Suburbs
Data + Analytics
new
North Suburbs
Finance
new
North Suburbs
Data + Analytics
new
Chicago
Marketing
new
Chicago
Operations
new
North Suburbs
Operations
new
North Suburbs
Data + Analytics
new
North Suburbs
Project Mgmt
new
North Suburbs
Data + Analytics
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Marketing
new
North Suburbs
Data + Analytics
new
North Suburbs
Marketing
new
North Suburbs
Data + Analytics
new
North Suburbs
Operations
new
North Suburbs
Data + Analytics
new
North Suburbs
Operations
new
North Suburbs
Project Mgmt
new
Chicago
Project Mgmt
new
North Suburbs
Project Mgmt
new
North Suburbs
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
North Suburbs
Project Mgmt
new
North Suburbs
Content
new
North Suburbs
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Marketing
new
North Suburbs
Project Mgmt
new
Chicago
Marketing
new
Chicago
Operations
new
North Suburbs