QA Analyst

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Level Ex is a fast-growing game studio that creates video games for doctors.

Our games feature thrilling medical cases built with the highest standards of game design and deliberate game mechanics. They also employ state-of-the-art graphics and physics technology, supported by the latest generation tech, allowing us to craft breathtaking virtual anatomy: custom-built GPU-based fluids, tissues, and soft-body systems that look and react like the real deal. 

We attract top artists, engineers, and designers from prominent gaming franchises, like Mortal Kombat, Halo, Call of Duty, Dragonvale, Star Wars, and many others. Our caliber of talent keeps us at the forefront of the industry: GDC ranked our game design talk #2 of 194 for sponsored sessions in 2019, and we earned 2nd place at SIGGRAPH Real-Time Live! 2019, sharing the stage with Epic, Unity, Digital Domain, and others. Meet some of our incredible team here, and learn why you’ll enjoy our company and culture - Video: Why Join Level Ex?

We’re looking for a smart QA Analyst person to join our team.

Responsibilities  

  • Testing for quality programming, art, audio, and online components in games that are both live and in-development
  • Writing, refining, updating and monitoring defects in JIRA database
  • Filling out test plans, doing smoke testing, and monitoring the health of projects
  • Communicating risks and defects to the game development teams
  • Working closely with the game development teams to aid in testing strategies
  • Assisting production, marketing, and business development with various build-related tasks as needed
  • Reviewing features and game design documentation to create test plans and communicate red flags and edge cases to the product teams 
  • Collaborating within the QA department on initiatives to continue to improve processes at Level Ex
  • Managing devices for office and product teams needs related to testing, conferences and internal demonstration

Qualifications

  • Minimum of 2+ years work experience as a QA Analyst or Tester
  • Shipped titles on mobile or console including experience over a full development life cycle
  • Solid experience using JIRA for defect tracking
  • Excellent practical knowledge of QA methodologies, software testing standards, and software development
  • Ability to multi-task between various projects in different stages of development
  • Excellent verbal and written communication skills

Bonus Qualifications

  • Experience testing in a mobile live environment
  • Advanced JIRA experience
  • Experience testing web applications
  • Experience with submissions to Apple’s App Store and the Google Play Store
  • Experience in XR
  • Experience using the Unity engine and/or with scripting
  • Internal game production experience

Benefits & Perks 

  • Multiple health insurance plans with 100% company-paid premiums
  • 401(k) with generous company-paid match
  • 4 weeks of PTO
  • 100% full-time remote until we return to our convenient, downtown Loop location
  • Dental and vision insurance 
  • Pre-tax flex spending and commuter accounts
  • Unlimited cold brew and gourmet coffee, kombucha, Bevi sparkling water, and craft beer
  • Full kitchen and food options including breakfast, and both healthy and comfort snacks
  • Team after-hours events, like Board Game Night

Interested?  

Please send us your resume along with an optional cover letter detailing why you’re an excellent fit. We look forward to hearing from you and exploring the possibilities.

Level Ex is an Equal Opportunity Employer (EOE).

No Agency or Recruiter submissions will be accepted.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Angular.JSFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • Unity 3D Game EngineFrameworks
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Perforce (version control)Services
    • Unity3DServices
    • Unreal EngineServices
    • Autodesk MayaServices
    • ZBrushServices
    • NotionServices
    • Adobe CCServices
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • HootsuiteCMS
    • DocuSignCRM
    • HubSpotCRM
    • ContentfulCRM
    • MiroCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • LatticeProject Management

Location

Downtown Loop, right across the street from a major CTA hub at the James Thompson Center, plus 10-15 minutes from Metra.

An Insider's view of Level Ex

What are some social events your company does?

A few times a year, Level Ex has a company-wide game day. It’s a great way to allow co-workers that normally wouldn’t work together to meet and hang out. It also provides a way to explore different game mechanics in all types of games. I can have fun with a teammate in Boston and another in Colorado all while playing with local co-workers, too.

Curtis Schmidt

Director of Video Production

What does your typical day look like?

No day is exactly alike, which keeps work interesting! I interface with clients and physician advisors to identify any challenges for physicians to learn about a device, treatment solution, procedure, or medical topic. I also work with our internal design and dev team to create medically accurate experiences that satisfy physicians' learning needs.

Maggie Xing

Senior Biomedical Solution Specialist

What makes someone successful on your team?

What makes someone successful on my team is leaning into the interdisciplinary aspect of Level Ex’s culture and workflow. You really have to embrace learning from others and simultaneously enjoy teaching others about your own discipline. This building of collective knowledge not only makes this team successful, but also makes us unique.

Victoria Perizes

Senior Biomedical Solutions Specialist

What unique initiatives do you have that encourage innovation?

We hold company-wide ‘game jams’ where we assemble into small teams that each quickly build an entirely new game from scratch. In a 2-3 day period, each team chooses and tackles a problem in medicine: from infection control to diabetes. This is one of many ways we fuel cross-disciplinary collaboration and creativity between art, dev, and design.

Sam Glassenberg

Founder & CEO

How has your career grown since starting at the company?

I started at Level Ex a few years ago on the Medical team, focused on ensuring that we achieved clinical accuracy in all of the content in our enterprise games. Since then, I’ve served as a discipline lead and am now in the role of Product Manager, helping identify and build features that are valuable to our clients and end users.

Sam Dreyer

Product Manager

What are Level Ex Perks + Benefits

Level Ex Benefits Overview

- Multiple health insurance plans with 100% company-paid premiums
- 100% full-time remote or hybrid for those interested and able to come to our awesome Chicago location
- 401(k) with a generous company-paid match
- 4 weeks of PTO plus 2 weeks of company holidays
- Dental and vision insurance
- Optional pet insurance
- Short-term disability, life insurance, medical leave, parental leave, military leave, volunteer time off, and bereavement leave
- DEI events, game jams, and remote after-hours team events, like board games tabletop simulator, Jackbox Games, etc
Employee Assistance Program (EAP), Pre-tax flex spending, and commuter accounts

Culture
Volunteer in local community
Food drive
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Restricted work hours
Great work/life balance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Cold brew coffee, gourmet coffee, kombucha, Bevi sparkling water, craft beer, breakfast options, and both healthy and comfort snacks
Company-sponsored happy hours
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

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